American Heart Association Reviews

Updated July 26, 2015
51 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset

51 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (9)

    Meaningful mission though leadership is not the organization's strong point

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Division Director
    Current Employee - Division Director

    I have been working at American Heart Association full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ability to work from home, good benefits, decent salary for non profit. The families and organizations that support the AHA are often wonderful to work with and make the mission of the organization come to life.

    Cons

    With every pro I listed above, I can list an equal or worse con. You can work from home and even when there is bad weather, YOU MUST WORK despite the fact that the community surrounding you is not working. Also, work from home staff often feels limited in the relationships they have within the organization. It is nearly impossible to create a team mentality when you see your fellow staff once every few months. I have been with the organization long enough to see a lot of turnover. If you do not go from zero, ie no community connections or no strong established working relationships, to 100% in a very short amount of time, the organization will give you a plan. This plan typically entails a certain time frame (often unrealistic) to hit very aggressive goals such as all previous sponsors renewed, all leadership positions filled and event hitting goal. This plan is often very difficult to obtain and thus they are "justified" in terminating you. In two and a half years I have had three different direct supervisors (VP level) and two different SVPs. My role was vacant for one year and the volunteers left with a manager who lives hours away to somewhat lead the event. I say lead loosely. I believe that structurally there is something wrong with the leadership of the organization when there is such significant turnover. Staff is only given a raise when they have not only hit a certain dollar goal but also gained a certain score on their yearly evaluation. One co worker was fired despite being the only team member hitting fiscal goal just three months before. I do believe there is a culture of bullying and often it is done by females due to the ratio of female leadership to male. It is often unprofessional and seemingly personality conflict based.

    Advice to Management

    Take step back and remember what it was like to actually be in the position of those you are leading. Remember those that you are actually working for, those that are and will be touched by cardiovascular disease and stroke. Most of your staff wants to be successful and with strong leadership can be. Have faith in that staff to lead the market and listen when they tell you what their community needs as they are the face of that community.


  2. Helpful (7)

    I've learned so much but at what cost?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heart Association full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The volunteers are amazing, I feel like I am making a huge impact every day. The pay is competitive, the retirement plan and benefits are amazing. Flexible work environment, great team mentality in my office, fantastic colleagues. I've learned a lot in my position and was able to move into management.

    Cons

    Unrealistic goals, the pressure to perform is intensive, high turn over for development staff. There is a general feeling that the health side of the house doesn't do as much work or have as much pressure as the development side. It is really stressful. Senior leadership forces field staff to be aggressive and it alienates local volunteers. The AHA fails to see the big picture and what long term cultivation can do for our local market and therefore we are leaving money on the table to achieve immediate goals.

    Advice to Management

    I am at a loss. You do so much to give the perception that you care about staff. Wellness programs, work-life balance (which I am sure some employees have, but I am unable to attain due to my work load), training, flexibility, but ultimately, the churn & burn environment goes to show that the AHA doesn't care. I feel like I've aged 10 years in the 2 I've been here. The stress is overwhelming. The only reason I stay is due to lack of opportunities in my market and I love my volunteers and I have a personal tie to the mission. The fact that in the last month alone, our affiliate that employs only 200 employees had over 10% of positions resign is telling. The fact that the only ones leaving this organization are the ones in the development department is telling.


  3. Helpful (11)

    Horrible, Abusive, Neglectful Situation - Don't Work Here Unless You're Desperate to Fail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at American Heart Association full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are good; PTO is good; week off between Christmas and New Year's is awesome.

    Cons

    Low, low, LOW pay, no rewards no matter how hard you work. In general, if you don't mind being berated publicly for mistakes, having the f-bomb thrown your way a time or two for something that went wrong, when your own director/manager/sr manager won't take responsibility as well, or TOLD to give money, participate in the HeartWalk, etc., you'll probably fit in just fine. But don't be fooled. This organization is not about the Mission - it's all about money and how the executives/senior managers can spend it! I was so fooled into believing I was making a good choice!

    Advice to Management

    Grow up! Get rid of people you think hung the moon! They didn't. AHA is not supposed to be about the "bottom dollar" for Senior Managers. Tell them to stop showing pictures of all the great places they traveled "on company business." We all know better.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (8)

    The worst working experience of my professional career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Director
    Former Employee - Business Development Director

    I worked at American Heart Association full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The work of the organization truly does save lives.

    Cons

    The management team of the Mid Atlantic states leaves much to be desired. It would make much more sense to have like size cities grouped together for the purpose of success comparisons.

    Advice to Management

    You should recognize that every market doesn't have the mindset of a Charlotte market. The small rural towns require a different finesse that larger cities. The expectations of both the volunteers and contributors is very different in smaller towns. Management should be more open to listening to the people of a given market and flexible to work within their comfort areas as opposed to being so set in stone to do fund raise the "corporate" way.


  6. Helpful (3)

    Perfect for stepping stone or sales professional. NOT suitable for fund raisers

    Former Employee - Director of Development in San Francisco, CA
    Former Employee - Director of Development in San Francisco, CA

    I worked at American Heart Association full-time (More than 10 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    You will work with some of the hardest working people. A lot of the volunteers are fabulous and care deeply about the cause.

    Cons

    Unqualified people are promoted to supervisory positions. There's a lot of talk about identifying leadership potential but the bottom line is the bottom line. If a person is successful or lucky in increasing sponsorship or private donors, it doesn't matter if the person displays a nasty attitude, huge ego, Mean Girls persona or is inarticulate (I've had several bosses with all these traits). The AHA talks a good talk but executive leadership puts on the pressure and it's an "at all costs to hit goal" environment. There is also a lot of distrust. MANY meetings-staff, department and 1x1. There are also a myriad of daily and weekly reports. All of this is time consuming and you are tasked with finding the time to also do your job. When you voice your concern that it's too much, you will be patronizing told that it's simple to do, you just need to manage your schedule better. It's irrational the expectations managers place On their staff but heave help you if you push back. You'll be out on their radar as someone who can't manage time wisely and raw also lazy.

    Advice to Management

    I give up. Management is told over and over again to change its ways but to no avail. So just be honest with applicants and state that this a sales position that happens to be with a non priority. Be honest and applicants won't be disappointed.


  7. Helpful (4)

    Great Mission, Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Market Director
    Former Employee - Youth Market Director

    I worked at American Heart Association full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    *work from home *great pay *Strong Mission *large organization with lots of resources and leading edge technology *great training

    Cons

    *upper management refuses to accept the changing environment of fundraising and adapt accordingly - always blames the staff *very long hours and unrealistic expectations for staff *no work/life balance at all *high stress-high pressure *your job is at risk if you don't meet aggressive goals, so there's high turnover

    Advice to Management

    you have some of the best resources and technology available today in the non-profit arena! You need to acknowledge that wrong decisions are being made with some programs and stop being afraid of changing and adapting, even if it means moving staff around. Believe me, they will understand! You are losing great people because you refuse to accept that you are going in the wrong direction!


  8. Helpful (3)

    Great mission but overwhelming duties and tasks for each employee.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Coordinator
    Current Employee - Business Development Coordinator

    I have been working at American Heart Association full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Mission of the AHA, volunteer engagement and stewardship, and fun events.

    Cons

    Poor work/life balance, hierarchy of staff takes away from collaborative teamwork, and too much expected of each employee which can lead to burnout.

    Advice to Management

    Consider the wellness of all employees, not just the higher level staff.


  9. Helpful (3)

    Poor management, communication and support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fundraiser
    Former Employee - Fundraiser

    I worked at American Heart Association full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Although the hours to complete job and documentation are long, the hours are flexible allowing employee to work from home and at night. Employees are able to attend net meetings and are provided computers and reimbursement for milage.

    Cons

    Poor upper management that are disengaged and unresponsive to problems. Unrealistic goals, and low pay.

    Advice to Management

    Improve communication and listen and take action based on feedback.


  10. Helpful (3)

    Good team, terrible experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heart Association full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Many of the people who work there are passionate, committed and talented individuals.

    Cons

    Very hierarchical, old-school management. Very top-down and focused on "our way or the highway." They run employees ragged and create tons of stress - ironic given that stress is a risk factor for heart disease.


  11. Helpful (1)

    The Heart Association just wasn't a fit for me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heart Association full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You get to work with some terrific volunteers. Most full time employees have their hearts in the right place.

    Cons

    Management by consensus is not management. Upper-level and mid-level management have inflated titles and are overpaid for the value they provide. Management provides little to no leadership. The organization needs to realize there is a difference between a skill set and a warm body - filling a need because you have a warm body but not the correct skill set is a recipe for disaster and results in too many "home grown" solutions.

    Advice to Management

    Stop trying to manage by consensus, earn your pay, and make a decision. Don't be afraid to make the wrong decision; too many times the lack of a decision in a timely manner resulted in more damage than making a wrong decision.



Showing 51 of 296 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.