American Red Cross

  www.redcross.org
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American Red Cross Reviews

Updated August 18, 2014
Updated August 18, 2014
656 Reviews

2.9
656 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
307 Ratings

Review Highlights

Pros
  • Many of the employees are good people who really want to make a difference (in 22 reviews)

  • It was also very good to know that I was helping to save lives every day just by going to work (in 33 reviews)


Cons
  • I understand they are "non-profit" etc, but that's still not an excuse (in 27 reviews)

  • Too much upper management that sometimes does not know your job function which creates problems (in 26 reviews)

More Highlights

145 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It has been up and down from the beginning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I love the organization as a whole and what they do for families and individuals in need. Their disaster response is amazing and it's nice to know you are working for a company that has been doing this since the late 1800's.

    Cons

    Their are several challenges. One is that you need to be resourceful because money for anything extra is scarce and often not approved. Because they 90% volunteer, paid staff have it a little tougher. They seem to go extreme changes every several years, which usually means people are getting laid off. Your job is not very stable here unless you are in with the right people.

    Advice to ManagementAdvice

    Once this current "realignment" is over and you have laid off $32 million in staff salaries, I would budget in a way that you will not have to do layoffs so often. Once you start getting into the habit of doing layoffs every couple years, you are not going to get the talented and loyal staff you need because they will be too afraid to take the risj of being the next one on the chopping block.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Recent changes have employees looking for more elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    Pros

    Non-profit- it is rewarding to work for a company who is constantly helping others. There are also many opportunities for staff to be involved...school supply drives, staff blood donor days, etc.

    Supervisors- are willing to go to bat for you in most cases.

    Cons

    Cut backs in biomed- there have been cut backs in many manufacturing and testing labs. They have then away benefits (pto, decreased life insurance) all while continuing to promise better things. They have been open about most of the changes, and there are some really great executives who visit lower level staff to get suggestions. But, they seem to be adapting a more cooperate ladder type of style which leaves little to be desired for those of us in the trenches. Very little room for moving up.

    A childish atmosphere in the DCSC- not the staff... The policies and the management. Many staff are treated as highschool students, penalized for silly things and having phones taken away. This makes those with professional background and degrees eager to leave and find a place where they are respected. Not many good employees stay.

    No tuition reimbursement, work from home is only available for those important enough, recent changes have been somewhat secretive and HR has yet to answer questions about the two weeks of pto they are taking away just before the holidays.

    Advice to ManagementAdvice

    Offer employees a reason to work here. This could be such an amazing career for someone who truly enjoys the non profit sector. I would enjoy it if I geeky add though I were respected. Offer tuition reimbursement for your employees. Hire professionals for ALL areas... you won't have such a high turn around rate and will stop having to pay for months of training just to have employees leave. You have some very smart, loyal people in your trenches who are looking to leave because they aren't respected.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Evaluating Red Cross

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Agent I  in  Charlotte, NC
    Former Employee - Service Agent I in Charlotte, NC

    Pros

    It was a job that you felt very fulfilled knowing that you were helping to save lives. The benefits were good. The office was nice and I met lots of wonderful people.

    Cons

    You know you are suppose to encourage people to donate blood that is the reason you are employed. The problem is you cannot make people keep their promise to keep their appointments. The point system needs to die out and those ridiculous one on ones where you meet with the supervisor once a week are a waste of time.

    Advice to ManagementAdvice

    Enforce the rules you have made. The dress code for instance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great Mission...Challenging Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    Pros

    Focus on mission evident throughout organization. People at VP level and below are top notch and really do seem to care for their fellow employees.

    Cons

    Organization always downsizing and in some kind of financial difficulty. RIFs and cuts seem to happen every other year and the year they don't, departments have to cut expenses to cover merit increases and benefit expense increases - so basically a no growth environment. Upward mobility rather limited.

    Advice to ManagementAdvice

    Truly develop your talent - do more than a limited development program for middle managers. Stop looking to the outside and ex AT&T as the go-to source for vast majority of VP+ positions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    American Red Cross Response

    Aug 14, 2014Talent Acquisition Program Associate

    Thank you for your review and praise for our mission and our people. We appreciate your feedback and understand your concerns with the recent restructuring, as well as development of talent. Plans ... More

  6. 1 person found this helpful  

    A great mission but not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great mission and great people to work with that are very dedicated in serving their communities

    Cons

    Very long hours and senior management treat their employees with disregard. There are reorganizations almost every year and cuts of the paid staff. Burnout is a highly likely if you make it through the cuts and very unlikely one would survive a few years.

    Advice to ManagementAdvice

    Get it together

    Doesn't Recommend
    Disapproves of CEO

    American Red Cross Response

    Aug 14, 2014Talent Acquisition Program Associate

    We appreciate your review and praise for our mission and our people; we agree that they are the heart of our organization. It is true that we are going through an adjustment period as we adapt to ... More

  7.  

    Great organization but poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Gifts Associate
    Current Employee - Major Gifts Associate

    Pros

    Great mission and a strong brand. There is no doubt that the money being raised is going to a good cause and a need in the community.

    Cons

    There is no training or on boarding process for new employees. Management is very disconnected to the demands of the "front line" employees, especially in fundraising--little to no support. The whole structure of the organization is very inefficient. It is amazing how they can respond to large scale disasters so well, but the rest of the organization is in shambles. It is a hard place to work.

    Advice to ManagementAdvice

    Do a better job of training your people! The resources available to fundraisers are not relevant to the day to day demands of the job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    American Red Cross Response

    Aug 14, 2014Talent Acquisition Program Associate

    Thank you for your feedback. We are always thrilled to hear praise for our mission and the work that we do in the community. We also thank you for raising your concerns about onboarding. We agree ... More

  8. 1 person found this helpful  

    Non for Profit Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Donor Recruitment Representative  in  Los Angeles, CA
    Former Employee - Donor Recruitment Representative in Los Angeles, CA

    Pros

    Great for a college graduate or an individual to gain people management experience.

    Cons

    Pay does not match expectations. Divisersity was an issue. Limited amount of tools to be successful.

    Advice to ManagementAdvice

    Provide resourses for your customer related employees whom are selling services and products. Cant always utilize the non for profit methology as means to escape your fiscal responsbillity to deliver a top product.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Great benefits, poor organization skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donor Recruitment Representative  in  Tulsa, OK
    Current Employee - Donor Recruitment Representative in Tulsa, OK

    Pros

    New employees get almost five to six weeks of paid time off starting your first day and roll over is allowed from year to year.

    Cons

    Has been around a long time, but still very unorganized and reactive rather than proactive. This position, many things are out of your control that can hinder your commission. And those problems are always put on the back burner, never fixed.

    Advice to ManagementAdvice

    Allow more inteaction (meetings) amongst Reps and collections to create a better understanding of where each dpt is coming from. The relationship building will help the communication process tremendously, working with each other rather than against.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    They demand the moon and the sky and pay you peanuts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disaster Program Manager  in  Washington, DC
    Current Employee - Disaster Program Manager in Washington, DC

    Pros

    Lot's of freedom to take initiative and leadership. The name of the organizations gets you through lots of doors. Working with my volunteers to help my community is the best part of my job.

    Cons

    The provide almost zero job training to be a DPS. Very little feedback. Very heavy work-load and keeps growing. The boss does not like feed back nor does he ask for it. The upper-management is detached. I have not seen my boss at my office since I was hired.

    Advice to ManagementAdvice

    Visit your staff, provide useful feedback, design a training program for the job. Be reasonable in setting up goals that meet our weaknesses. Learn to talk to volunteers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    American Red Cross Response

    Aug 14, 2014Talent Acquisition Program Associate

    Thank you for your review. We are glad to hear your praise for our people; we could not fulfill our mission without them. We agree that training and ongoing support are important, particularly for ... More

  11. 4 people found this helpful  

    If I knew then what I know now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst

    Pros

    I was given an opportunity to learn the ins and outs of non profit accounting shortly out of college. This was my first real professional experience and I appreciate the opportunity.

    Cons

    After about six months, the training stopped and I was thrown in head first. The management of the department I'm in is poor to say the least. I currently work under constraints that no one else seems to be subjected to. The pay for the industry is not competitive and the raises are minimal.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    American Red Cross Response

    Aug 14, 2014Talent Acquisition Program Associate

    Thank you for your review. We are glad that you gained valuable experience in your first job out of college and are sorry to hear that you were disappointed six months in. We encourage you to speak ... More

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