American Reprographics
2.2 of 5 36 reviews
www.e-arc.com Walnut Creek, CA 1000 to 5000 Employees

American Reprographics Reviews

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2.2 36 reviews

                             

47% Approve of the CEO

American Reprographics CEO and Director Suri Suriyakumar

Suri Suriyakumar

(19 ratings)

19% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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1 person found this helpful  

Stuck in a rut

Manager (Current Employee)
Houston, TX

I have been working at American Reprographics full-time for more than 10 years

ProsFlexible with hours and good work/life balance. Upper management does not micromanage.

ConsNot very competitive with salaries. They haven't given a raise in years, but have pushed more and more work on the employees. The moral is horrible and upper management doesn't do anything to try and correct it. 4 years ago, they took 5% pay from each employee and hasn't done anything to give it back or even make it worth it.

Advice to Senior ManagementFocus more on making your employees happy instead of having the midset that we are just 'lucky to have a job". The moral is low on the operational level and doesn't seem to be getting better. Eventually the customers will feel the moral since the employees are caring less about the job they do.

No, I would not recommend this company to a friend

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They hire good people, then frustrate them into quitting

Print Production (Former Employee)
Seattle, WA

I worked at American Reprographics full-time for more than a year

ProsUpper management had a knack for hiring people that worked well together and were very talented and dedicated. The staff itself was great, co-workers were great.

ConsZero upward mobility, you'll die in the position you're hired in.
Sales staff can do no wrong, production staff can do no right.
Favoritism by upper management is obvious
Climate seemed to be degrading, morale was low and getting worse.

Advice to Senior ManagementYou hire good people, but you castrate their abilities and knowledge, encourage growth rather than squashing it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Find somewhere else to work.

Sales Consultant (Former Employee)
Houston, TX

I worked at American Reprographics full-time for more than 3 years

ProsThe do have a lot of services to sell. They did buy out a lot of small local companies that had good reputations with their customers, particularly in the AEC market.

ConsThe company is heavily leveraged and struggling financially. The have gone through several rounds of salary and employee cuts. moral is sinking below the floor. Their major market is California, which headed for bankruptcy and many of your customers could be fleeing to some other state. Senior management cashed out a long time ago. The quotas went up as the market for their services dropped.

Advice to Senior ManagementSell the company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Someone needs to communicate to the local employees, especially at OCB/CR

Field Technician (Current Employee)
Irvine, CA

I have been working at American Reprographics

ProsField service, not locked to a desk all day, Excellent Benefits. OCB has generous time off policies.

ConsLocal Management does not, and has not in the last year or so communicate to employees during the downturn in the housing and construction market, where the company is headed. Just lots of Pink Slips on Thursdays. generous time off, but most employees do not take vacation as allowed, and end up not taking advantage of this policy with "too busy" remarks on returned on disapproved vacation tickets, due to layoffs resulting in skeleton staffing. Field Techs are getting killed by rising fuel prices, with NO hope of ANY help from the company. I fully expect retaliation/termination from the company if they use their legal force to disclose my identity. "Ethics Point" is a joke, designed to protect department managers.

Advice to Senior ManagementFor the local Management at OCB - Talk to your employees. Why not follow the Senior Corporate management at ARC and COMMUNICATE to your people what is happening at the company. We like our jobs, and enjoy the work we do, but in the last year this has become an unsatisfying place to work. Sr. Management at ARC is TRYING to keep things moving in the right direction, but local management seems to be stuck in the 1970's with their thinking. Panic first, react later.

No, I would not recommend this company to a friend

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A good learning and development curve

Manager (Current Employee)
Calcutta (India)

I have been working at American Reprographics full-time for more than 5 years

ProsThe company has a good work culture, very friendly and open atmosphere. Management is accessible to all. If you want to learn on the job, you have a good opportunity here but you have to be honest to yourself and not utilize the time you get.

ConsBiosness - If you are anywhere close to be known to the higher management, you stand a good chance of going places here. Regardless of the work you do. But if you're not, growth and opportunities is like a leap year :)
Its a software company but no proper software life cycle or process being followed by any dept.
Right people in right positions should be hired and they should have the authority to take decisions and not be a puppet in the management's hands.

Advice to Senior ManagementThey should be neutral when it comes to giving opportunities, benefits/compensation and growth to all employees.
A little more process oriented with proper corporate work culture.
Lastly, not to mention biosness towards "known faces" or "racial/religion" favorites.

No, I would not recommend this company to a friend

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Join ARC IT to only learn more technology only, do not expect anything else

Senior Software Engineer (Current Employee)
Calcutta (India)

I have been working at American Reprographics full-time for more than a year

Pros1. Chance to work with advance technology
2. Huge scope to learn and work in depth of technology
3. Product base company, so get a chance to learn details of product development.
4. Salary is good

Cons1. Management really need a vision with a proper direction
2. Managers or Manager (more specific) need to go for some PMP training first.
3. Some times requirement comes at the last moment.
4. Really unplanned work, management will sit on you for just nothing.
5. Staying more hours without any reason or may be without Employees wish.

Advice to Senior ManagementPlease send your managers for some MBA or at least PMP course. Please make your mission and vision are parallel. please do a research before any kind of technical decision.

No, I would not recommend this company to a friend

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Struggling to make it

Anonymous Employee (Former Employee)

I worked at American Reprographics

ProsFast paced environment. Local management communicates information from upper management well keeping employees feed with information. Benefits are reasonable. It's enticing to see the color graphics equipment and artwork that emerges from them.

ConsOutdated subset of the printing industry: Reprographics which is printing large format prints for the arch, eng, and construction industries. Don't expect to move up in the company. Management is a brotherhood. Sales people churn just like any other printer.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at American Reprographics reviews and ratings — including employee satisfaction and approval rating for American Reprographics CEO Suri Suriyakumar. All 7 reviews posted anonymously by American Reprographics employees.