American Student Assistance
3.4 of 5 36 reviews
www.asa.org Boston, MA 500 to 999 Employees

American Student Assistance Reviews

Updated Jan 27, 2014
All Employees Current Employees Only

3.4 36 reviews

                             

83% Approve of the CEO

American Student Assistance President and CEO Paul Combe

Paul Combe

(24 ratings)

65% of employees recommend this company to a friend
10 Employee Reviews Back to all reviews
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Voted among best companies to work in for a reason.

Anonymous Employee (Current Employee)

I have been working at American Student Assistance

Pros- Friendly management
- Casual office atmosphere, yet still professional
- Convenient placement

Cons- Like most large companies, bureaucracy takes some getting used to.

Yes, I would recommend this company to a friend

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Employee and customer centric learning organization.

Anonymous Employee (Former Employee)

I worked at American Student Assistance full-time for more than 8 years

ProsGreat people to work with great leadership team.

ConsCompany in flux trying to reinvent itself in a new business. Many rounds of layoffs.

Yes, I would recommend this company to a friend

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Excellent place to work with plenty of upward mobility

Business Analyst (Former Employee)
Boston, MA

I worked at American Student Assistance full-time for more than 5 years

ProsCasual yet professional organization with great benefts

ConsUpper Management did not always share their intentions with lower Management

Advice to Senior ManagementBe more open to advice and solutions of lower Management

Yes, I would recommend this company to a friend

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Excellent place to work, really great people

Anonymous Employee (Current Employee)

I have been working at American Student Assistance

ProsI can't say enough nice things about ASA. Its marketing team is full of some of the most professional and personable people I've ever had the pleasure to work with. Company culture is very relaxed and informal, and there are very few egos floating around!

ConsNot too many. My one pet peeve is that sometimes the company seemed a bit "meeting happy" blocking time off people's calendars when things could have been handled separately. Not necessarily a bad thing if you like your coworkers, though!

Advice to Senior ManagementKeep on doing a great job!

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Intern

Anonymous Employee (Former Employee)

I worked at American Student Assistance

ProsWonderful Environment; Beautiful office space; intelligent and engaged coworkers

ConsNo cons to share based on experience

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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So good I came back

Anonymous Employee (Current Employee)
Boston, MA

I have been working at American Student Assistance

ProsFirst and foremost the work-life balance is spot on. When I interviewed here 8 years ago the recruiter told me that ASA prides itself on the work life balance and that's still true to this day. I left ASA for an opportunity elsewhere and found out the grass was not greener. Not only was I welcomed back with open arms, I got a promotion and increased salary. This place is awesome and I see myself here for a long long time.

ConsThere are some quirky folks here at ASA, but I think that is a contributing factor to our corporate culture. We hire a lot of consultants, which confuses me when we should have these people as part of our staff. Other than that, its hard to say anything too negative about ASA.

Advice to Senior ManagementWe need to move faster. And remove the roadblocks for approval processes. If we don't succeed and be first to market someone else is going to steal our thunder.

Yes, I would recommend this company to a friend

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Smart, committed, mission-driven people helping student loan borrowers

Anonymous Employee (Current Employee)
Boston, MA

I have been working at American Student Assistance

ProsManagement cares about the employees (great benefits, Wii bowling tournaments, Pizza with the President, numerous training and development opportunities, etc.). The benefits are excellent, including a pension retirement plan, generous time off, tuition reimbursement and student loan reimbursement.

ConsIf you're only motivated by money, it may not be the right place for you. Many who think the "grass is greener" elsewhere seem to come back.

Yes, I would recommend this company to a friend

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One of the best places I've ever worked!

Senior Project Manager (Current Employee)
Boston, MA

I have been working at American Student Assistance

ProsMy contributions are highly valued.

ConsThe Government Center Location is OK, but living in the suburbs the commute is long.

Advice to Senior ManagementContinue doing what you're doing!

Yes, I would recommend this company to a friend

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Amazing, I had a great time

Anonymous Employee (Current Employee)

I have been working at American Student Assistance

ProsManaged well, benefits were great

ConsManages had a habit of micromanaging

Yes, I would recommend this company to a friend

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assistant

Anonymous Employee (Current Employee)

I have been working at American Student Assistance

Prosgood team
good place to start career
challenging works daily
nice people to work with
good company

ConsI dont get paid too much,
some people in the organization are not very friendly
too many non-important daily errands

Advice to Senior Managementthe salary should be a bit higher
they should improve communication between workers
perhaps weekly activities can be organized.
that is it!

Yes, I would recommend this company to a friend

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American Student Assistance – Why Work for Us?

Our featured product: SALT™: Don't know how you're going to pay for college? You might want to consult ASA, ASAP. American Student Assistance is a private nonprofit whose public purpose mission is to empower students… Full Overview

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Glassdoor is your free inside look at American Student Assistance reviews and ratings — including employee satisfaction and approval rating for American Student Assistance CEO Paul Combe. All 10 reviews posted anonymously by American Student Assistance employees.