American Student Assistance Reviews

Updated April 23, 2015
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American Student Assistance President and CEO Paul Combe
Paul Combe
10 Ratings

Pros
  • Really comfortable work environment and great people (in 4 reviews)

  • Company culture is very relaxed and informal, and there are very few egos floating around (in 2 reviews)

Cons
  • The senior leadership team lack the skills/knowledge for the new business model (in 3 reviews)

  • I have no cons to share regarding this organization (in 2 reviews)

More Pros and Cons

13 Employee Reviews

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  1. Campus Engagement Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Campus Engagement in Boston, MA
    Current Intern - Campus Engagement in Boston, MA

    I have been working at American Student Assistance as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a company that sets ambitious goals and expects work from employees to match those goals. Constantly working to transition revenues from FFELP loans to the new programs. Progress is seen often and corporate goals are clear!

    Cons

    Nothing bad to say about ASA.


  2. ASA Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Student Assistance

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    work life balance, benefits, public purpose mission,

    Cons

    uncertain long-term outlook; limited career paths


  3. Excellent place to work, great people, great culture, great pay and benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at American Student Assistance full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Continued opportunity for professional development, corporate culture, and the people are the best! Money knowledge for college - and beyond is a mission I am proud to support. The student loan debt crisis is real and will have negative impacts on the economy far into the future, if something doesn't change. This organization has is making a difference one student or potential student at a time.

    Cons

    I have no cons to share regarding this organization.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Voted among best companies to work in for a reason.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Student Assistance

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - Friendly management
    - Casual office atmosphere, yet still professional
    - Convenient placement

    Cons

    - Like most large companies, bureaucracy takes some getting used to.


  6. Employee and customer centric learning organization.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Student Assistance full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people to work with great leadership team.

    Cons

    Company in flux trying to reinvent itself in a new business. Many rounds of layoffs.


  7. Excellent place to work with plenty of upward mobility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Boston, MA
    Former Employee - Business Analyst in Boston, MA

    I worked at American Student Assistance full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Casual yet professional organization with great benefts

    Cons

    Upper Management did not always share their intentions with lower Management

    Advice to Management

    Be more open to advice and solutions of lower Management


  8. Excellent place to work, really great people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Student Assistance

    Pros

    I can't say enough nice things about ASA. Its marketing team is full of some of the most professional and personable people I've ever had the pleasure to work with. Company culture is very relaxed and informal, and there are very few egos floating around!

    Cons

    Not too many. My one pet peeve is that sometimes the company seemed a bit "meeting happy" blocking time off people's calendars when things could have been handled separately. Not necessarily a bad thing if you like your coworkers, though!

    Advice to Management

    Keep on doing a great job!


  9. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Student Assistance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful Environment; Beautiful office space; intelligent and engaged coworkers

    Cons

    No cons to share based on experience


  10. So good I came back

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at American Student Assistance

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    First and foremost the work-life balance is spot on. When I interviewed here 8 years ago the recruiter told me that ASA prides itself on the work life balance and that's still true to this day. I left ASA for an opportunity elsewhere and found out the grass was not greener. Not only was I welcomed back with open arms, I got a promotion and increased salary. This place is awesome and I see myself here for a long long time.

    Cons

    There are some quirky folks here at ASA, but I think that is a contributing factor to our corporate culture. We hire a lot of consultants, which confuses me when we should have these people as part of our staff. Other than that, its hard to say anything too negative about ASA.

    Advice to Management

    We need to move faster. And remove the roadblocks for approval processes. If we don't succeed and be first to market someone else is going to steal our thunder.


  11. Smart, committed, mission-driven people helping student loan borrowers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at American Student Assistance

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Management cares about the employees (great benefits, Wii bowling tournaments, Pizza with the President, numerous training and development opportunities, etc.). The benefits are excellent, including a pension retirement plan, generous time off, tuition reimbursement and student loan reimbursement.

    Cons

    If you're only motivated by money, it may not be the right place for you. Many who think the "grass is greener" elsewhere seem to come back.



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