American Water
3.1 of 5 72 reviews
www.amwater.com Voorhees, NJ 5000+ Employees

American Water Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

3.1 72 reviews

                             

75% Approve of the CEO

American Water CEO Susan Story

Susan Story

(4 ratings)

53% of employees recommend this company to a friend
27 Employee Reviews Back to all reviews
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    good learning process

    Systems Tehnician (Former Employee)
    East Palo Alto, CA

    Prosgreat benefits, good education program for employees

    Consnot much room for advancement

    Advice to Senior ManagementI rather not say

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good firm if you are in it for the long haul.

    Senior Systems Administrator (Current Employee)

    ProsWorking for a regulated monopoly, the company is pretty stable. There's usually a lot of capital to invest in the infrastructure.

    ConsWhile stable, there are time when there is a lot of bloat. At times, that capital investment leads to trying to do too much too fast.

    Advice to Senior ManagementPreach a consistent message

    Yes, I would recommend this company to a friend

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    Work at American Water in a temporary position.

    AP Specialist (Current Employee)
    Cherry Hill, NJ

    ProsSAP transition is on going.

    ConsThis was a temporary position and there was never a chance to be hired.

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    Good company to work for.

    Administrative Assistant (Former Employee)
    Hershey, PA

    ProsVery focused on their employees.

    ConsHR isn't always focused on the employee but on their own benefit (HR's benefit).

    Yes, I would recommend this company to a friend

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    Great Company, Great People

    Supply Chain Analyst (Former Employee)
    Cherry Hill, NJ

    ProsGood Company Culture
    Good Pay and Benefits
    Great Room for development and growth

    Consconstant restructuring
    HR team wasn't the most consistent

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Some Good Leaders Some Poor Leaders

    Director (Former Employee)
    O'Fallon, MO

    ProsUsually most of the peers are nice and friendly and base compensation is fair. Not much advancement opportunities, flat organization.

    ConsBonuses and politics suck, like most places. Feels like High School in that some people are snakes and try and get ahead, it works for some. Direction is not clear and consistent to the day-to-day managers

    Advice to Senior ManagementClean house! Get some turnover and bring in fresh blood each year (external hires). The world is advancing much faster than AW and you need to branch out beyond public utilities.

    Yes, I would recommend this company to a friend

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    Inspector

    Inspector (Former Employee)
    Lynbrook, NY

    ProsYou go outdoors and check homes who have sprinkling systems.

    ConsThere is nothing negative about the company.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend

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    A rollercoaster ride, uphill climbs but downhill going on now......

    Anonymous Employee (Former Employee)
    Middletown, NJ

    Prosgood benefits so far, able to participate in AWK stock. I was able to form my own network of colleagues to rely on for assistance in other areas of the Company...all nice people,

    ConsManagement says they are open to employee input & concern but they are not... that includes middle management & up. They don't care attitude comes across in their speech, their emails and memos, their body language. Its all about the buck, how much can be saved for their pockets. Problems are shoved under the carpet, there is no HR Dept, just a Service Center. Employees are leaving the company or retiring because too many changes. Dont work here if you want a life!

    Advice to Senior ManagementThere are career opportunities,like those with business transformation, that are never offered to the general employee population .... who are the end users. The same people over and over on these programs. All the money spent on these trainings and conferences could be better spent on inventives for employees deserving an incentive award, not just the usual increase that is suppose to be individual but isntl that goes around in their department. Upper management really needs to get out with the people again and hear (see) what goes among the ranks every day. Morale is not good, and has not been good for awhile in New Jersey North.

    No, I would not recommend this company to a friend

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    Very Nice Experience

    Anonymous Employee (Former Employee)
    Voorhees, NJ

    ProsI worked as a consultant for over a year in ITS.Work schedule was pretty flexible. work from home. Cool co-workers.Non-political.Good pay.

    ConsInsufficient growth opportunities, Slow paced environment,Not enough room for applying improved technology or learning new technology

    Advice to Senior ManagementBe transparent.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great experience. Plenty of opportunity along with long hours.

    Director (Current Employee)
    Voorhees, NJ

    ProsPeople are great. Having the right director is critical. Plenty of opportunity to work stretch assignments, broaden your horizons and acquire new skills.

    ConsEfficiency overload. When peers or direct reports leave, you must revalidate why the position is needed. The process eats time and minimizes your ability to get things accomplished (esp. In mid manager roles.). Stretch assignments - even large ones - are on top of your normal 110% load, so building for your future comes at a tremendous expense of your personal life and family.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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American Water – Why Work for Us?

About Us In a world where everything we touch frequently changes, water is our constant. We’ve never stopped needing it to drink, to cook, to clean, to live. We’ll always need it for sanitation, for fire protection, for… Full Overview

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