American Water Reviews

Updated April 16, 2015
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4.0
32 Reviews
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American Water CEO Susan Story
Susan Story
5 Ratings

32 Employee Reviews

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  1. overall, a positive and stable work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, good benefits, good values and ethics, nice coworkers. There is little turnover. People who leave are usually forced out.

    Cons

    Not the most exciting or cutting edge place to work. Policies and practices can seem antiquated.

    Advice to Management

    Stop trying to save money by cutting corners in the wrong places

  2. Good company, Contractor friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Training Development Contractor in Voorhees, NJ
    Former Contractor - Training Development Contractor in Voorhees, NJ

    I worked at American Water as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay as contractor.
    Offered me full-time but did not accept fir that particular role.

    Cons

    Manager oversight..I didn't accept full-time due to manager- they are no longer there.

  3. Solid company with competitive pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Voorhees, NJ
    Current Employee - Anonymous Employee in Voorhees, NJ

    I have been working at American Water full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - Good work/life balance
    - Employee stock purchase plan is a good investment
    - Competitive Pay

    Cons

    - Difficult to transfer to new areas of the company
    - No management development program

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  5. You would be privileged to work for this company. It shines above other water utilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations
    Current Employee - Operations

    I have been working at American Water full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hard work and accomplishments are rewarded.

    Cons

    There is a lot of transition and transformation occurring. You must stay on top of it.

    Advice to Management

    More management needs to get out and listen to employees and factor input into decision making.

  6. Very interesting line of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Gary, IN
    Current Employee - Anonymous Employee in Gary, IN

    I have been working at American Water full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    My manager is great. He puts up with a lot of junk from lower level employees and still has their best interest at heart. The salary is pretty good, the benefits are excellent and so is the PTO.

    Cons

    The employees are ungrateful for what they are given. If they would go and work at a less stable company, with less pay and sub par benefits, maybe they would appreciate their jobs instead of complaining all the time.

    Advice to Management

    Hold employees accountable.

  7. good learning process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Tehnician in East Palo Alto, CA
    Former Employee - Systems Tehnician in East Palo Alto, CA

    I worked at American Water full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits, good education program for employees

    Cons

    not much room for advancement

    Advice to Management

    I rather not say

  8. Good firm if you are in it for the long haul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Administrator
    Current Employee - Senior Systems Administrator

    I have been working at American Water full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working for a regulated monopoly, the company is pretty stable. There's usually a lot of capital to invest in the infrastructure.

    Cons

    While stable, there are time when there is a lot of bloat. At times, that capital investment leads to trying to do too much too fast.

    Advice to Management

    Preach a consistent message

  9. Helpful (1)

    Work at American Water in a temporary position.

    • Senior Management
    Current Contractor - AP Specialist in Cherry Hill, NJ
    Current Contractor - AP Specialist in Cherry Hill, NJ

    I have been working at American Water as a contractor (More than a year)

    Pros

    SAP transition is on going.

    Cons

    This was a temporary position and there was never a chance to be hired.

  10. Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Hershey, PA
    Former Employee - Administrative Assistant in Hershey, PA

    I worked at American Water full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very focused on their employees.

    Cons

    HR isn't always focused on the employee but on their own benefit (HR's benefit).

  11. Helpful (1)

    Great Company, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Supply Chain Analyst in Cherry Hill, NJ
    Former Contractor - Supply Chain Analyst in Cherry Hill, NJ

    I worked at American Water as a contractor (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good Company Culture
    Good Pay and Benefits
    Great Room for development and growth

    Cons

    constant restructuring
    HR team wasn't the most consistent

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