American Water

  www.amwater.com
  www.amwater.com

American Water Reviews

Updated December 4, 2014
Updated December 4, 2014
95 Reviews
2.9
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Water CEO Susan Story
Susan Story
12 Ratings

Review Highlights

Pros
  • They have pretty good benefits and if you are into brown nosing and cloaking the truth, you will go far (in 12 reviews)

  • great benefits, good education program for employees (in 7 reviews)


Cons
  • Work life balance out of sync, vacation time ridiculous, unless you spent 20 years with the company (in 6 reviews)

  • Career advancement opportunities (in 4 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Transfering Water Lines To Commercial & Residential Clients. Utilty B Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utility B Tech in Bethel Park, PA
    Former Employee - Utility B Tech in Bethel Park, PA

    I worked at American Water

    Pros

    Enjoyed Working With Others, And In Outdoors With Clients,Great Outdoors.

    Cons

    Learned New Trades & Skills Each Day.

    Advice to ManagementAdvice

    Great Supervisors & Management To Be Around.

  2.  

    Its what you make of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Sacramento, CA
    Current Employee - Operations in Sacramento, CA

    I have been working at American Water full-time (more than 8 years)

    Pros

    Good pay, good people, good educational programs, care for their employees, no micro managers, good advancement opportunities and good benefits

    Cons

    You have to work for your money

    Advice to ManagementAdvice

    keep up the good work and keep striving to do better

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fulfilling career with a first class Co.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production in Reading, PA
    Former Employee - Production in Reading, PA

    I worked at American Water full-time (more than 3 years)

    Pros

    Salary and benefits - excellent. Provided substantial on the job training plus tuition aid program. Teamwork culture, especially during emergencies. Customer focus. Positive culture with company values which reinforced honesty & integrity. Overall a great place to work.

    Cons

    Work life balance difficult - on call 24/7. SAP implementation very difficult and interfered with front line supervision ability to get the job done.

    Advice to ManagementAdvice

    Business systems make job more difficult instead of more efficient, especially for front line supervisors who need to be out in the field with customers & employees.

    Recommends
    Neutral Outlook
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager of Loss Control in Champaign, IL
    Current Employee - Manager of Loss Control in Champaign, IL

    I have been working at American Water full-time (more than 5 years)

    Pros

    Great Benefits, Co-Workers, Management, Pay, and more.

    Cons

    Often have to worry about job security and restructuring.

    Advice to ManagementAdvice

    Increase focus on the employee.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utility Worker in Saint Charles, MO
    Former Employee - Utility Worker in Saint Charles, MO

    I worked at American Water full-time (more than an year)

    Pros

    Good stable job to retire from

    Cons

    I have nothing negative to say about my experience with them

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    Great company with a great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water full-time

    Pros

    -Diverse and well-qualified staff
    -Upper level management is accessible and friendly to all employees
    -Employee compensation and benefits are fair considering the work/life balance afforded
    -Rewarding corporate culture, gives back to communities served.

    Cons

    I have nothing negative to say. Every company has a few bad apples, but American Water does a fine job weeding them out.

    Advice to ManagementAdvice

    It's a pleasure to work with you.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company for the Bluegrass

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water full-time

    Pros

    Cares deeply about its customers and employees.

    Cons

    Corporate structure does not always fit.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    A great insight into the heavily regulated water utilities industry and the challenges providers face.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Strategic Buyer in Mount Laurel, NJ
    Former Employee - Senior Strategic Buyer in Mount Laurel, NJ

    I worked at American Water

    Pros

    The benefits package and professional attitude conveyed by all departments from HR to Senior Management and support services in between. Wonderful group of professionals with whom to be associated.

    Cons

    I would have preferred a much closer alignment between what I perceived the position entailed with my day to day activities. I guess I prefer a much more transactional environment in this particular role and the position has a more strategic character to it.

    Recommends
    Approves of CEO
  10.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer in Hershey, PA
    Current Employee - Engineer in Hershey, PA

    I have been working at American Water

    Pros

    relaxing environment and opportunities to learn

    Cons

    it usually takes long time for people to get a promotion due to many seniors around

    Advice to ManagementAdvice

    assign young folks different tasks and help them grow

    Recommends
    Approves of CEO
  11.  

    Company has allowed me to grow and become a valuable member of managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at American Water

    Pros

    Very ethical Company.
    Excellent Benefits
    Good pay
    Strong industry and more secure then others
    Employees are treated with respect and dignity

    Cons

    Sometimes not as forward thinking and moves more slowly in that venue. Requires an idea to be put forward multiple times in some instances before it takes hold and moves forward.

    Advice to ManagementAdvice

    Continue to move forward in our beliefs and values. While we are a regulaqted Company and do not have direct competion,we need to continue to act like a competitive organizaiton in order to be the best we can be.

    Recommends
    Approves of CEO

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West Virginia American Water and U.S. Army Corps of Engineers
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At American Water, we hold ourselves to the highest standards in delivering clean, high-quality drinking water

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