Amerigroup
3.0 of 5 106 reviews
www.amerigroupcorp.com Virginia Beach, VA 5000+ Employees

Amerigroup Reviews

Updated Mar 31, 2014

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3.0 106 reviews

                             

82% Approve of the CEO

Amerigroup CEO Jim Carlson

Jim Carlson

(60 ratings)

53% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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2 people found this helpful  

Confusion

Would Rather Not Say (Current Employee)
Overland Park, KS

I have been working at Amerigroup full-time for more than a year

ProsBrand new office, up-to-date technology, in the business of helping people while saving the State money on it's Medicaid program.

ConsLittle to no control over processes as most everything is handled by a "team" at the Corporate office. President is a micro-manager who has poor business etiquette and only trusts a few within the local leadership team. VERY POOR raises, even if you are considered a "top performer."

No, I would not recommend this company to a friend

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Management

Customer Service Representative III (Former Employee)
Virginia Beach, VA

I worked at Amerigroup full-time for more than 5 years

ProsThe pay is excellent and the co-workers and peers are exceptionally well educated.. Get along with all employed...

ConsDon't care about the well being and health of their employee and very unreasonable expectations dictated by leadership with lttle or no actual experience.. Let the provider talk to associates any kind of way ...

Advice to Senior ManagementNo advice have their picks..

No, I would not recommend this company to a friend

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Opportunity - great company and upward mobility

Human Resources Talent Acquisition Support Specialist (Former Employee)
Norfolk, VA

I worked at Amerigroup as a contractor for less than a year

ProsIncentives are encourgaing, benefits are fitting and training is personal and good for growth.

ConsHR recruiters, coordinators are horrible. They appear to have a interest in their job but not a passion, they will bring you on-board and not communicate, continue to send you on wild chase for answers, they don't involved themselves. Many are not familiar with the job screening process or care to know about who htey bring on-board. Why do you have them, they are immature, unprofessional, and their attire with jeans, t-shirts and graphic tee are so unprofessional for a HR team. They are your first impression and often times their tone is aggreessive with people that is unacceptable behavoir.

Advice to Senior ManagementNorfolk HR staff can not work without in-house management. They are not accustom to virtual management. They need professional ettiquette training, customer service and organization development as well as proper manners in terms how to communicate with their colleagues, work as team, know the definition of "team" and destroy the clicks within the office. The office environment is "toxic and hostile" they make people uncomfortable, they have done things as a team to alleniate people purposely. I highly recommned WellPoint re-structure the entire team, this course of action needs to happen soon.

Removal of the mentailty "not my job" attitude but learn how to work collectively to help one another with all the changes they are being introduce being acquire by WellPoint.

Yes, I would recommend this company to a friend

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Amerigroup employee's business is open to the public by their supervisor.

Nurse Coordinator (Former Employee)
Tampa, FL

I worked at Amerigroup full-time for more than 3 years

ProsAmerigroup gives alot of incentives. Promotion quickly.

ConsYou're given too many different answers protocal, policy & procedure to met criteria. And the staff get pentalized when even the supervisors do not really know what to do.

Advice to Senior ManagementFind out the correct way to do each state with each procedure and make sure all supervisors is saying the same thing.

Yes, I would recommend this company to a friend

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Depends on what team you are in.

Anonymous Employee (Current Employee)
Virginia Beach, VA

I have been working at Amerigroup full-time for more than a year

ProsGreat overall company. Pays well above average compared to other companies locally. Good benefits.

ConsTeam leaders are in it for themselves. Not genuine with their subordinates. Review process is just to show that paperwork was done, not truly evaluating the person's capabilities. Favoritism definitely exists. Cronies of management go up faster in the ladder.Also, lots of inefficient systems with overlapping functions.

Advice to Senior ManagementChange review process so it would truly evaluate a person's accomplishments.

No, I would not recommend this company to a friend

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Overall, was a decent place to work.

Manager (Former Employee)
Virginia Beach, VA

I worked at Amerigroup full-time for more than 5 years

ProsWork-Life Balance and Benefits were good.

ConsConstant change within organization without much communication.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Integrating with WellPoint with mixed results

Business Change Manager (Current Employee)
Virginia Beach, VA

I have been working at Amerigroup full-time for more than 10 years

ProsLarge, stable company with some opportunities for advancement and growth in some areas of the business.

ConsThe massive bureaucracy that comes with such a large organization, and the need for politicking and maneuvering to find opportunity.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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It's a woman's WORLD

Claims Analyst (Current Employee)
Tampa, FL

I have been working at Amerigroup full-time for more than 5 years

Prosflex time, and make up time

Consyou better be a female

Advice to Senior Managementits going to eventually catch up to you by not picking the qualified candidite

Yes, I would recommend this company to a friend

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Good company with good compensation

Manager (Former Employee)
Virginia Beach, VA

I worked at Amerigroup full-time for more than a year

ProsCompetitive salary with decent work/life balance. The bonus incentive is tied to company performance. Company was doing well, so bonus paid out at over 100%.

ConsDon't promote current employees. Company would choose to hire externally rather than promote current employees in many cases. Also, should allow opportunity to telecommute to more employees.

Advice to Senior ManagementPromote from within

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

Seems like the management only cares about the numbers rather than both business and people

Anonymous Employee (Former Employee)
Virginia Beach, VA

I worked at Amerigroup full-time for more than 5 years

ProsThe pay there is good for the area

Conspretty much everything else sucks

Advice to Senior ManagementGet your head out of your you know what

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Amerigroup reviews and ratings — including employee satisfaction and approval rating for Amerigroup CEO Jim Carlson. All 18 reviews posted anonymously by Amerigroup employees.