Amerigroup

www.amerigroupcorp.com
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Amerigroup Reviews

Updated January 28, 2015
Updated January 28, 2015
26 Reviews
3.0
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amerigroup CEO Jim Carlson
Jim Carlson
26 Ratings

Review Highlights

Pros
  • Good organization to work for in terms of being creative and work/life balance (in 9 reviews)

  • Opportunity to work from home ONLY if you are not an "office-based" worker (in 7 reviews)


Cons
  • Absolutely no work/life balance here (in 8 reviews)

  • Not enough work from home opportunities (in 4 reviews)

More Highlights

26 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    I hated it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Analyst in Virginia Beach, VA
    Current Employee - Claim Analyst in Virginia Beach, VA

    I have been working at Amerigroup full-time (less than a year)

    Pros

    They offer flex time you can go in to work anytime between 7-9:30 am I had the full benefits package and you get like 100$ bonuses every quarter if you meet your production goals

    Cons

    Its repetitive and extremely boring they act like your a robot and your not really allowed to talk. the floor is quiet like a library an will put you to sleep.

    Advice to ManagementAdvice

    Management was good I have no complaints they were very helpful and did the best they could

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager in Plantation, FL
    Former Employee - Case Manager in Plantation, FL

    I worked at Amerigroup full-time (more than a year)

    Pros

    Great location beautiful place and if you enjoy self teaching PERFECT

    Cons

    MANAGERS LACK LEADERSHIP SKILLS. ... Managers that micro-manage.

    Advice to ManagementAdvice

    Okay for a temp paycheck/no future

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Amerigroup Mission is to improve Healthcare

    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Amerigroup as a contractor

    Pros

    The employees are great people to work with and always willing to help one another .The employees are the greatest part of working at Amerigroup! The majority of them are friendly and kind to new comers.

    Cons

    Management shows favoritism and need to sharpen the people and management skills, not as motivating as the staff. Poor leadership is at risk whenever there is favoritism involved and it also decreases the morale of other employees Be fair and enforce the same rules for all employees .

    Advice to ManagementAdvice

    Human Resources needs to provide more training for management and enforce more HR rules so that they can learn the importance of people skills and fairness amongst their employees, this is disparately needed in order to improve working environment.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Be careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA

    I worked at Amerigroup full-time (less than a year)

    Pros

    Paid training, generally good morale

    Cons

    Not understanding when life happens or with call review

    Advice to ManagementAdvice

    Better training

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Make sure you are "friends" with the right people and you'll do well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Overland Park, KS
    Current Employee - Customer Service Representative in Overland Park, KS

    I have been working at Amerigroup full-time (more than 3 years)

    Pros

    *Generous time off policy but......see below
    *Nice office and equipment
    *Opportunities for advancement do exist
    *It is rewarding to help our members

    Cons

    **Management plays favorites ----for example in our call center environment some employees are assigned to work on "projects" and low volume call queues while the other employees answer the majority of the calls. It all depends on who you are friends with.
    **Fairly generous time off policy however with the restrictions and "black out" days you are never allowed to take your days off.
    **Absolutely no work/life balance here

    Advice to ManagementAdvice

    *Make friends outside the office and stop letting your personal preferences influence your professional decisions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Contract postition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - HEDIS
    Former Contractor - HEDIS

    I worked at Amerigroup as a contractor (less than a year)

    Pros

    Good Training, flexible time off if told up front at hiring, good pay, nice people to work with, gave incentives for good work

    Cons

    Disorganized leadership at the corporate level. Constant changes during contract term

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great people, management could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time (more than 5 years)

    Pros

    Purpose served and people were the plus

    Cons

    Management has their heads in the cloud

    Advice to ManagementAdvice

    Get a clue, it's not you that makes the company what it is it is the people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    It was good before merger with WellPoint.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup

    Pros

    Ability to work from home when sick was great. A good company to work for before merger with WellPoint. Benefits are decent

    Cons

    Upper Mgmt sometimes show favoritism for their friends, if you are not in the clique you get treated differently. HR personnel not friendly or helpful. Easy to be blackballed. Can be a hostile environment dealing with upper mgmt. Don't have a voice. No real loyalty to good employees.

    Advice to ManagementAdvice

    Need Change in every aspect of dealing with coworkers.

  10. 3 people found this helpful  

    Confusion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Would Rather Not Say in Overland Park, KS
    Current Employee - Would Rather Not Say in Overland Park, KS

    I have been working at Amerigroup full-time (more than a year)

    Pros

    Brand new office, up-to-date technology, in the business of helping people while saving the State money on it's Medicaid program.

    Cons

    Little to no control over processes as most everything is handled by a "team" at the Corporate office. President is a micro-manager who has poor business etiquette and only trusts a few within the local leadership team. VERY POOR raises, even if you are considered a "top performer."

    Doesn't Recommend
    Neutral Outlook
  11.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative III in Virginia Beach, VA
    Former Employee - Customer Service Representative III in Virginia Beach, VA

    I worked at Amerigroup full-time (more than 5 years)

    Pros

    The pay is excellent and the co-workers and peers are exceptionally well educated.. Get along with all employed...

    Cons

    Don't care about the well being and health of their employee and very unreasonable expectations dictated by leadership with lttle or no actual experience.. Let the provider talk to associates any kind of way ...

    Advice to ManagementAdvice

    No advice have their picks..

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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