Amerigroup Reviews

Updated July 22, 2015
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3.0
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Amerigroup CEO Jim Carlson
Jim Carlson
16 Ratings

Pros
  • The position has Great work life balance (in 9 reviews)

  • Ability to work from home when sick was great (in 7 reviews)

Cons
  • Absolutely no work/life balance here (in 8 reviews)

  • Very top heavy management, lot of red tape and bureaucracy to implementing change; no work life balance (in 4 reviews)

More Pros and Cons

36 Employee Reviews

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  1. Provider Relations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Relations Representative in Overland Park, KS
    Current Employee - Provider Relations Representative in Overland Park, KS

    Pros

    Descent benefits, never a dull moment.

    Cons

    Lots of internal disconnections makes the job hard. For the Kansas area everyone uses Provider Relations as a dumping ground for anything they don't know how to answer. No management support, and a too many chief mentality. Very little room to move up unless you move.


  2. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Administrative Assistant in West New York, NJ
    Former Employee - Senior Administrative Assistant in West New York, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup full-time (More than 3 years)

    Pros

    The company is very diverse. Its very friendly.

    Cons

    They hold back when it comes times for raises. They don't have too much room for moving up the latter.

    Advice to Management

    Smart move when you left the company


  3. Helpful (1)

    Provider Relations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Work at home opportunities. Great benefits

    Cons

    Unless you're black, you have little to no opportunities for advancement. No initiative from leadership to solve problems

    Advice to Management

    Start looking at everyone as equals and don't dismiss potential candidates due to them not being black


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  5. Overall Decent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workforce Analyst in Nashville, TN
    Former Employee - Workforce Analyst in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than 3 years)

    Pros

    Alot of growth opportunity. Company also has built a solid foundation/niche through the services they provide, that it will take the business not paying absolutely no attention to its customers for them to lose any progress.

    Cons

    Alot of titles floated around throughout company. Plenty of Directors and VP's/AVP's with the title only-with zeroe associates reporting to them.

    Advice to Management

    Stay within business plan, model-and continue to grow the business. The current concept is almost dummy proof-so just basically stick with what works


  6. Case manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Case Manager in Baltimore, MD
    Former Employee - Software Case Manager in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than 5 years)

    Pros

    Doing great work helping disadvantaged population. Ok pay and hours.

    Cons

    Management is scatter brained and little support...no room for advancement or raise opportunity.

    Advice to Management

    Communication needs upgrade, motivation and morale needs attention.


  7. Helpful (1)

    Good pay/Benefits; low employee morale

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great potential for upward movement if you can overlook the unprofessional behavior at the local level

    Cons

    High turnover due to low employee morale


  8. Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great projects and good IT Training offered.

    Cons

    Intense and all business. Very little time for small talk.


  9. Good entry level experience and opportunities to grow if interested

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hanover, MD
    Former Employee - Anonymous Employee in Hanover, MD
    Neutral Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than a year)

    Pros

    Employees are dedicated to mission of helping others Got great experience working with diverse communities and understanding of health care system

    Cons

    Interdepartmental communication could be improved Changed salary and benefits often based on corporate decisions not local department decisions

    Advice to Management

    Work on strengthening interdepartmental communication and relationships.


  10. I hated it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Analyst in Virginia Beach, VA
    Current Employee - Claim Analyst in Virginia Beach, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amerigroup full-time (Less than a year)

    Pros

    They offer flex time you can go in to work anytime between 7-9:30 am I had the full benefits package and you get like 100$ bonuses every quarter if you meet your production goals

    Cons

    Its repetitive and extremely boring they act like your a robot and your not really allowed to talk. the floor is quiet like a library an will put you to sleep.

    Advice to Management

    Management was good I have no complaints they were very helpful and did the best they could


  11. Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Plantation, FL
    Former Employee - Case Manager in Plantation, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than a year)

    Pros

    Great location beautiful place and if you enjoy self teaching PERFECT

    Cons

    MANAGERS LACK LEADERSHIP SKILLS. ... Managers that micro-manage.

    Advice to Management

    Okay for a temp paycheck/no future



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