Ameriprise

  www.ameriprise.com
  www.ameriprise.com

Ameriprise Reviews

Updated December 21, 2014
Updated December 21, 2014
588 Reviews
3.3
588 Reviews
Rating Trends

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Ameriprise Chairman & CEO Jim Cracchiolo
Jim Cracchiolo
341 Ratings

Review Highlights

Pros
  • Wonderful person who values work-life balance and wants to compensate me fairly (in 39 reviews)

  • Great place to begin a career in financial planning because of the base salary (in 31 reviews)


Cons
  • Work-life balance could be improved by moving afternoon shifts to morning (in 21 reviews)

  • You will have to work long hours to meet the goals set for you (in 19 reviews)

More Highlights

68 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Service Coach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Office Coach in Minneapolis, MN
    Current Employee - Middle Office Coach in Minneapolis, MN

    I have been working at Ameriprise

    Pros

    Great benefits. Cultural diversity and respect. Leadership that seems to care about employees.
    Suppotive of work/life balance.
    Senior leaders model integrity and respect.

    Cons

    Often too much work to do. New initiatives and processes can sometimes be rolled out before engaging necessary key stake holders. With scrambling to fix problems that had not been anticipated. Probably a normal corporate problem

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    just a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Las Vegas, NV
    Former Employee - Customer Service Associate in Las Vegas, NV

    I worked at Ameriprise full-time (more than an year)

    Pros

    benefits, coworkers, I honestly cannot think of anything else.

    Cons

    be very careful of statements made by recruiters. I left a decent paying job for this job when the recruiter implied people bonused much more than what they currently pay (which is a joke, considering how profitable they are). The training for some departments is absolutely horrible, with little to no support once you begin taking calls. Staffing levels were almost always low when I was there, forcing people to take more and more work. The work itself sucks. A typical day involves listening to some idiot complain about back office screw ups (which happen quite often), paperwork not being processed on time, bad information provided by associates, etc. Speaking of screw ups, there is little to no accountability for mistakes made. You can provide bad information and chances are you will not hear about it. Advisors simply call in multiple times until they get the answer they want to hear. Some coaches and leaders are a joke, and take advantage of their positions, yet no one seems to care. I see plenty of chit chatting between some coaches and leaders when there are calls in queue waiting for 15 to 20 minutes on hold. The communication between departments is absolutely horrible. It is not uncommon to get some sarcastic response from a frustrated processor when you send an email asking for help. I've never seen such a high turn over rate until i started working here. I've sat next to people who show up to work in the morning, get their belongings and simply just walk out. 4 people remain out of the 12 that started in my department last year. Only one or two people actually put in their two week notice, the rest just walked out. Very little engagement, very little room for advancement. I could go on and on......

    Advice to ManagementAdvice

    good luck!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Mircovic and Teal Group - Albany, NY - Unpaid Intern Trying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Albany, NY
    Current Employee - Intern in Albany, NY

    I have been working at Ameriprise as an intern (less than an year)

    Pros

    I was able to use it as a resume builder, found out what I don't like in a corporate structure.

    Cons

    I had accepted and fully understood that I would be unpaid for this position, but I wanted to use it as a learning experience. Some of that occurred, along with having to file papers and bring partners coffee. Little respect was given as well.

    Advice to ManagementAdvice

    Don't belittle the people who work for you, even if they are unpaid interns. Let them learn, not be your secretary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    very un co-operative people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Minneapolis, MN
    Current Employee - Business Analyst in Minneapolis, MN

    I have been working at Ameriprise as a contractor (less than an year)

    Pros

    No Pros No pros No pros

    Cons

    Uncooperative people
    no work life balance
    they make you work like slaves

  6. 1 person found this helpful  

    Limited growth for sales support staff. Good old boys club and greedy advidors. Stay away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Support Assistant in Deerfield, IL
    Current Employee - Registered Support Assistant in Deerfield, IL

    I have been working at Ameriprise full-time (more than an year)

    Pros

    40 hour work week. Decent 401k match if you last 5 years. Decent medical benefits. Thats about it.

    Cons

    Pay is a joke. Advisors on P1 (Corporate) side greedy as heck. No room for growth, no pay for performance, no bonuses for sales support staff, no training in field, nobody cares about your career. Leadership is a joke. The worst I've seen. HR/Recruiters in the field are also pathological liars, so dont listen to anything they say.

    Advice to ManagementAdvice

    Good staff = Successful advisors. Staff are not a pure expense (as you see in your punny minds). Stakeholder wealth and not just shareholder wealth. Develop and grow staff so they stay for longer than a year (if that)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Ameriprise doesn't value their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Minneapolis, MN
    Current Employee - Senior Project Manager in Minneapolis, MN

    I have been working at Ameriprise full-time (more than 10 years)

    Pros

    The benefits were the best part of the job.

    Cons

    No work-life balance - expect 60+ hours a week to meet goals. Toxic / hostile work environment - finger pointing, lying and back stabbing to defect attention from real issues. Advancement based on ability to quote meaningless political-speak rather than results. Technology leadership believes they can run the business better than the business units. Technology department acts like they are a profit center - charging business units more than actual labor rate to build a slush fund to execute their own projects without business approval, often times to the detriment of the business. Executive leadership blinded by small details and not seeing the big picture - i.e., offshore labor costs are 30% cheaper than onshore, but they don't want to hear that it take twice as many offshore resources and takes twice as long to complete a task. Executive leaderships has only two strategies to increase revenues - replace older employees with younger cheaper employees, and buy other more successful firms.

    Advice to ManagementAdvice

    There is no point, they are reaching their personal objectives, just take a look at how much of the profits they take for themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    This company is far too concerned for shareholder value at the expence of advisors and clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in Canton, OH
    Former Employee - Financial Advisor in Canton, OH

    I worked at Ameriprise as a contractor (more than 8 years)

    Pros

    I really am not able to speak of any Pros about Ameriprise other than it's a good place to start.

    Cons

    Ameriprise will screw advisors by charging them for too much for everything. They think of the advisor as a big income stream.

    Advice to ManagementAdvice

    My advice is to stay there so that us Advisors on the outside can keep picking off your talent because you run the company so poorly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    AAC They are clueless....not in touch with reality.VERY LOW PAY !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AAC Financial Advisor in Las Vegas, NV
    Current Employee - AAC Financial Advisor in Las Vegas, NV

    I have been working at Ameriprise full-time (less than an year)

    Pros

    Help with getting licences...p/c correct and nice co workers...

    Cons

    Pay changes EVERY COUPLE OF MONTHS and the elimination of commission and over time. Expected to work 50-60 hours a week.Bonus are very subjective to mangers discretion and your team mates performance which most are clueless..micro managed to death.Stress level is unbearable cramming financial plans down poor client throats is main focus and not for clients true needs.Turn over is tremendous..Managers are running it like a highschool .Watching your conversations and lunch breaks/bathroom...Upper management is down right oppressive, keeps salespeople in the dark and belittle them when you ask questions such as pay structure or goals

    Advice to ManagementAdvice

    Treat the staff and the clients like you should.. no long term reason to stay Great workers leave and left with
    sub-par advisers .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Don't do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Boston, MA
    Current Employee - Analyst in Boston, MA

    I have been working at Ameriprise full-time (more than 3 years)

    Pros

    Dental plan has allow 4 cleanings/year

    Cons

    Clique-y/Gossip-y company, no work life balance, senior management unaware of mid-level Director level actions, coming/goings. Company promotes only those that management likes versus work effort. Admins are promoted to Dir/Manager positions to give weather reports. Terrible pay(depends who one works for), mediocre benefits, poor work environment, can be loud, disturbing. If one is a secretary, they will do great.

    Advice to ManagementAdvice

    None. keep the bad together

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Avoid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in Vienna, VA
    Former Employee - Financial Advisor in Vienna, VA

    I worked at Ameriprise full-time (more than 10 years)

    Pros

    Ability to be your own boss in the franchise channel.

    Cons

    The senior level leadership are more concerned with their paychecks and the shareholders than they are yours. There is direct conflict between their employee and franchise channels that make no sense and make it difficult to become a franchisee.

    Advice to ManagementAdvice

    Start taking care of your advisors to stop the hemorrhaging of good talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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