Ameristar Casinos Reviews

Updated July 19, 2015
46 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  • Current Employees
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
15 Ratings

Pros
  • Starting pay was good but only a 3% raise (you have to wait a year for one) (in 7 reviews)

  • Nurtures positive atmosphere from Team Members (in 10 reviews)

Cons
  • At all levels of the casino both backstabbing and preferential treatment run rampant at the Kansas City location (in 6 reviews)

  • Managers treat employees like children and although say there is an open door policy there really is not one (in 5 reviews)

More Pros and Cons

46 Employee Reviews

Sort: Popular Rating Date
  1. Great career advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great advancement and wages/benefits.

    Cons

    Unstable work and life balance/strict gaming regulations

    Advice to Management

    Public acknowledgement of all departments.......even non-revenue generating.


  2. Guest Service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos part-time

    Pros

    Meeting great people. Health benefits. Team dining room. Opportunity to work more than part-time hours.

    Cons

    Very small raises. Point system. Management favoritism. A lot of unnecessary changes.

    Advice to Management

    Keep it stable. Too many changes within management. Try not to show favoritism so much. Also stick to what you say/propose, like backing up employees when making decisions with guests.


  3. Cage cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos part-time

    Pros

    Money is good plus great tips, higher management are the best and the nicest. Rewarded for a good job, times flies by.

    Cons

    Lots of drama, it feels like your in high school. No benefits for part time employees. No formal training. Managers talk about you. Horrible hours.

    Advice to Management

    Try getting to know your employees and try to get rid of the drama that everyone seems to be involved in.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ameristar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Poker Dealer
    Current Employee - Poker Dealer

    I have been working at Ameristar Casinos

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great money while only working part-time

    Cons

    Long commute, nights, weekends,and holidays


  6. Environmental Services/Housekeeping

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Environmental Services/Housekeeping in East Chicago, IN
    Current Employee - Environmental Services/Housekeeping in East Chicago, IN

    I have been working at Ameristar Casinos full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They sometimes give their employee's incentives to just for working very hard. It's really good when a worker gets recognized from a customer.

    Cons

    The company is always spending the revenues foolishly like on the carpet. They are constantly changing the rug every 3 months. Instead of show appreciation to all employee's who working very hard to keep them in business.

    Advice to Management

    Show appreciation to your employee's who working very hard. Ameristar should do something very special for their employee's.


  7. Good company with its flaws

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos

    No opinion of CEO
    No opinion of CEO

    Pros

    Overall great company and experience

    Cons

    It's all about who you know


  8. It was pretty cool was only there for a short time but gained a lot of knowledge of the casino business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Service Specialist in Saint Charles, MO
    Current Employee - Slot Service Specialist in Saint Charles, MO

    I have been working at Ameristar Casinos full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    this job was pretty good because it had Good pay, management and staff. The offered paid training, very friendly staff and also the company took good care of their employees.

    Cons

    bad environment filled with cigarette smoke and elderly people gambling away the remainder of their life's earnings


  9. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They treat their employees well. The benefits are very competitive and they genuinely seem to to want help their employees.

    Cons

    The first year can be rough since you do not get much time off.


  10. It's not too bad depending on your position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveillance Operator
    Current Employee - Surveillance Operator

    I have been working at Ameristar Casinos full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Free food, never a dull moment. Just when you thought you have seen and/or heard it all.

    Cons

    Work holidays, no paid holidays. Surveillance watches employees like a hawk and write them up for the smallest things.

    Advice to Management

    Stop showing favoritism to all the butt kissers.


  11. It wasn't really that good , the job was great the customers were, but the people made it unwelcoming.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ameristar Casinos

    Pros

    The money is good, the customers tip well and are very welcoming.

    Cons

    Coworkers drama, supervisors aren't really that good, could be better management.

    Advice to Management

    Follow through with fixing complaints.



Showing 46 of 105 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.