Amplify Credit Union
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Amplify Credit Union Reviews in Austin, TX

Updated Jul 21, 2014
All Employees Current Employees Only

3.2 12 reviews

100% Approve of the CEO

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Paul Trylko

(1 ratings)

58% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
Relevance Date Rating
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO


    A Change Will Do You Good? Well, Maybe Not.

    Account Management Professional (Current Employee) Austin, TX

    ProsGood Vision and Mission. At the core, it has a good foundation.

    ConsThe environment that you're taught in initial training and shared during your interview exists in only that environment. In the retail centers themselves, the mentality that you are there working to live up to "People Helping People" is completely gone. Where lending used to be a more personal task, it's not been centralized to meet with the practices of the "industry". Isn't that why you work with a Credit Union so that you get the personal attention that you wouldn't get from other institutions?

    The CU continues to hire management/upper management that bring "fresh" ideas that take away from the practices that made the CU a valued institution for its members. Members are coming last. The top executives have been with the CU for years, but seem to have lost touch with team members. Where monthly/quarterly meetings with the Executive team were the standard, now the communication has been eliminated. Questions about changes to policy and procedure are viewed as a "rebel" action and will result in creating a target on your back as they work to eliminate anyone who would be causing an "uprising".

    If you are considering working for Amplify, please ask what the turnover rate is. They are "colorful" with their statistics, as they mention that several team members resign their positions. It is a practice of theirs to give an employee the option to resign or be terminated. They explain that resigning will help the team member in working to get a new position as they will not reveal the termination to any potential employers inquiring about their tenure at the CU.

    Advice to Senior ManagementI'd say stop by a branch. Ask a MSR or a AMP to lunch, randomly, and ask them their thoughts. Take a look at the lending practices that you have instilled. Many of the new procedures that are instituted are not fully tested, and yet instead of speaking to those affected (at the branch level), mid-management massages the numbers and/or complaints of members.

    Stop hiring by the buddy system. You hire management from one institution, say a bank, and then there becomes a movement to hire management from that company. When that doesn't work out, you move on to another financial institution and do the same thing, fire current managers, hire new ones, and the cycle continues.

    Look at you staff that have been able to stick it out for potential leaders. A lot of talent has been lost in the last three years due to the constant change in management, management practices, and the change in the actual culture (not the one sold in the interview phase) that exists.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    When it was a credit union culture, it was great. Now- not so much.

    Member Service Representative (Former Employee) Austin, TX

    ProsAmplify's trainers presents a wonderful outline of the culture the organization seeks to achieve.

    ConsThe positive culture portrayed in training does not exist within the branches. It's an organization that is extremely clique-ish and catty. Turnover rate is very high. And the open door policy to discuss concerns or make suggestions for improvement is NOT REALLY open unless you belong to the clique. There has been a transition to more of a banking mentality than a credit union mentality over the past couple of years.

    Advice to Senior ManagementRevisit the purpose of a credit union and the culture training that is provided to your employees and seek to make that a reality. An organization that grows out of integrity earns a lot more respect than one that grows from pushing numbers.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Disappointing cronyism and lack of accountability

    Anonymous Employee (Current Employee) Austin, TX

    ProsAmplify Federal Credit Union is located in Austin, TX and is very much a part of the "Austin Scene". The facilities are relative new and comfortable.

    ConsThere are really too many to list. This is a pseudo-sorority impersonating a business and the petty gossip and back-biting is overwhelming.

    Advice to Senior ManagementWorry more about the bottom line and effective job performance and less about who is your buddy. Apply all policies evenly at all levels of management.

    No, I would not recommend this company to a friend

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