Angie's List

  www.angieslist.com
  www.angieslist.com

Angie's List Reviews

Updated November 6, 2014
Updated November 6, 2014
165 Reviews
3.3
165 Reviews
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Angie's List CEO Bill Oesterle
Bill Oesterle
113 Ratings

Review Highlights

Pros
  • The people are great and lifelong friendships were made (in 10 reviews)

  • Laid back dress with great pay for a call center (in 17 reviews)


Cons
  • Only get promoted if you are friends with upper management (in 7 reviews)

  • They say service providers don't have to pay to be on the list - well now they have to pay (in 6 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Indianapolis, IN
    Current Employee - Customer Care Representative in Indianapolis, IN

    I have been working at Angie's List full-time (less than an year)

    Pros

    I love working here. The pay is good and the workplace is phenomenal. Employees have a lot of power to do their work without constantly checking in with superiors. The environment is fun and low pressure and basically all coworkers are friendly and ready to help. There is certainly emphasis on community and teamwork. Time off is generous and easy to schedule. There are a lot of advancement opportunities if you're willing to work!

    Cons

    Weekend and late hours are less than ideal. It's not necessarily a con, but things change a lot so be ready to be flexible! Another potential negative based on your work style is the freedom in the workplace. It can be just enough rope for some to hang. Be prepared to manage your day and ensure you get your work done. There will not be a manager cracking the whip, but you will be expected to keep up regardless.

    Advice to ManagementAdvice

    Change is constant (which is fine!) but these changes are not always well communicated. I often find that among various employees there are various levels of information which can cause some confusion about which information is current.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I've been at Angie's List for many years and it's been a great ride.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Indianapolis, IN
    Current Employee - Customer Service in Indianapolis, IN

    I have been working at Angie's List full-time (more than 8 years)

    Pros

    Fairness. If you work really hard (I mean really hard, let's get real people), don't expect everything to be handed to you, pick your battles wisely, be innovative and accept an ever-changing environment, you will succeed. Not only will you succeed, but you will feel rewarded while doing so. All departments are different, but I've worked in 3 of them and enjoyed them all.

    Cons

    Yes, Angie's List is always evolving. But you don't get anywhere if you don't keep evolving. If you can't embrace that and it irritates you and you'd rather work somewhere that is stale, then you don't want to work at Angie's List.
    We need better computer system engineering, but we are getting there.

    Advice to ManagementAdvice

    Stay in touch with your people, know what they do and care about them.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was not easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ad Sales Representative in Indianapolis, IN
    Current Employee - Ad Sales Representative in Indianapolis, IN

    I have been working at Angie's List full-time (less than an year)

    Pros

    Lot's of opportunities for advanced sales training. Fast paced environment with knowledgeable managers. This is a place where you will experience a lot of personal growth.

    Cons

    Obstacles to your success often out of your control. As with any sales job timing is imperative. Sometimes you have to make your own luck

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Laid back, work hard, enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at Angie's List as an intern (less than an year)

    Pros

    Absolutely loved the company culture and campus set up. There are about 20 different buildings within a few blocks. Loved that everyone was pretty young and friendly.

    Cons

    Wasn't a huge fan of getting paid partially by bonus because if demand shifts then you may not make as much as you want. Loved the office environment though.

    Advice to ManagementAdvice

    Don't exploit all but just the best opportunities. Great company but had a lot of great ideas trying to be implemented at one time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Advertising Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales Consultant in Indianapolis, IN
    Former Employee - Advertising Sales Consultant in Indianapolis, IN

    I worked at Angie's List full-time (more than an year)

    Pros

    The working atmosphere is fantastic. Thing of a work environment that allows you to essentially be your own boss and create your own success while being surrounded by a lot of great people. Angie's List is like a family. The company brand as well as the products and services that Angie's List offers is great. There are great workout facilities for you to get the most out of your day while on campus, they have programs set up for Employee Happiness, and you can make a very lucrative living there.

    Cons

    Angie's List is growing at an extremely fast pace right now. As with any company that experiences this, there can be some growing pains and the different internal programs can change on a dime. Be prepared to challenge yourself as a true salesman and be ready for an ever-changing environment.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Storefront Representative in Indianapolis, IN
    Current Employee - Storefront Representative in Indianapolis, IN

    I have been working at Angie's List full-time (less than an year)

    Pros

    The people, the job, and they pay are all awesome. I love the people I work with because everybody is around to help if you have questions. The workplace environment is very relaxed but productive and a great place to learn and have a career in sales.

    Cons

    If you don't like change then this is not the place for you. The changes they make always seem to be pretty well thought out and beneficial for the employees but it can change frequently.

    Advice to ManagementAdvice

    Just give employees more of a heads up when changes are coming. Other than that keep pursuing the innovativing approach to home services because you can see that Angie's List is always looking to improve.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Big Deal Consultant in Indianapolis, IN
    Current Employee - Big Deal Consultant in Indianapolis, IN

    I have been working at Angie's List full-time (more than an year)

    Pros

    Good company, laid back culture, good perks to the job, leadership can be rough at times, but that's sales.

    Cons

    sometimes motivation can be based on fear

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    One of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Care Representative in Indianapolis, IN
    Current Employee - Member Care Representative in Indianapolis, IN

    I have been working at Angie's List full-time (less than an year)

    Pros

    Great schedule
    Decent starting pay
    SOME advancement opportunities
    You can go right to Angie herself and talk to her.

    Cons

    Managers not really around to assist you.
    Warning system prevents you from transferring departments, even if you know you will be better in another department.

    Advice to ManagementAdvice

    Less meetings and more floor time. Training could be a little better in regards to not just throwing everything right at a new employee all at once.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Engaging and respectful workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Angie's List as an intern (less than an year)

    Pros

    The culture is undoubtedly phenomenal and they truly make you feel as though all employees are valued. Upper management listens to you regardless of your status and there is generally a high level of respect for all ideas, coming from the highest executive to the new employee who just got his bachelors.

    Cons

    The management seem to be ridiculously busy in terms of how frequently they are held up in meetings throughout the day. Regularly getting in touch with someone you need to can be difficult and take multiple attempts. It makes working on some deadlines frustrating.

    Advice to ManagementAdvice

    Keep being awesome, just set aside more time to respond to emails and keep in contact.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Angie's List is one of America's fastest growing companies. Love the corporate culture here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Big Deal Consultant in Indianapolis, IN
    Current Employee - Big Deal Consultant in Indianapolis, IN

    I have been working at Angie's List full-time (less than an year)

    Pros

    The best reasons to work at Angie's List is the laid back atmosphere and the updated corporate atmosphere. Managers here are focused more on results and less on whether you wear a tie to work or not.

    Cons

    Nothing significant. Parking is an issue at times. Other than that there is nothing too bad about working here. Overall everything is good.

    Advice to ManagementAdvice

    Even though the company is now publicly traded, I think Angie's List is successful because they care about their employees and I think that should remain the focus moving forward.

    Recommends
    Positive Outlook
    Approves of CEO

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