Ann Taylor
3.0 of 5 565 reviews
www.anninc.com New York, NY 5000+ Employees

Ann Taylor Reviews

Updated Mar 23, 2014
All Employees Current Employees Only

3.0 566 reviews

                             

68% Approve of the CEO

Ann Taylor President, CEO, and Director Kay Krill

Kay Krill

(294 ratings)

51% of employees recommend this company to a friend
78 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

the worst job ever

Sales Associate (Former Employee)
Evanston, IL

I worked at Ann Taylor part-time for less than a year

ProsGreat employee discount, somewhat flexible hours (which are fine if you are just working to pass the time), pretty loyal customers. If you are a college student who is just working for extra booze money or shopping money, then this might be the job for you. The work is intellectually non-demanding and sometimes great friendships with coworkers occur. The clothes there are also pretty nice.

ConsConsistently poor management, rampant racism from management, almost impossible credit card and sales goals, the fact that you can work zero hours one week and twenty five hours another week, a lack of promotion opportunities

Advice to Senior ManagementYou really ought to look at what you ask of employees--- to be consistently cheerful, try their very best, cultivate relationships with each other and employees--- and then realize that the resources that you give them--- demeaning tasks, cutthroat practices to secure credit card openings, insanely unstable work hours, virtually NO incentives to meet sales goals, and realize that you are setting up each store for failure.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Never felt so bad about myself in my entire life!

Anonymous Employee (Current Employee)

I have been working at Ann Taylor full-time for more than a year

ProsThe employee discount is good.

ConsExtremely judgmental culture. Heard top management say in a meeting "why don't we hire more people that look like our models". HR was present in this meeting, shameful! As a size 10 African American female I am not the norm around the corporate office. They talk so much about who the Ann client really is, and when it's the complete and total opposite of who I am, I know that's a bad sign. This is truly and elitist culture and when HR makes jokes about people like everyone else does you have to know nothing is going to change.

Advice to Senior ManagementLook in the mirror.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Co-manager

Anonymous Employee (Former Employee)

I worked at Ann Taylor

Pros50 percent off, that's really it.....seriously, there is nothing else

ConsI hated this company by far the most!!! Worse ever! The store politics! Awful! It was the people the most that made it miserable! My Dm was a mess and didn't know what she was doing, everyone was scared of loss prevention like they were the mob. They would do surprise visits too! Really what company still does surprise visits.....hated it!!!!!

Advice to Senior ManagementHire better talent

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Don't work for Ann Taylor or Ann Taylor LOFT!

Store Manager (Former Employee)
Chicago, IL

I worked at Ann Taylor full-time for more than a year

ProsDiscount on clothing, although you may not like most of it. I would rarely purchase as the clothing was dowdy and fell apart after only two washes.

ConsPoor work/life balance (district managers calling and texting you on your days off), unrealistic workload with no payroll (hope you like working 60 hours to make up for lack of payroll), unsupported company values (they're posted in all of their literature but the leadership at district manager level and above doesn't support), store sets every 2 weeks (they call them updates sometimes, but are updates 135 pages???), unrealistic sales and credit goals (impossible to make as client returns more than 50% of what is purchased), unfulfilled supply orders (no bags, not lightbulbs, no cleaning supplies for weeks), inconsistent accountability from store to store (dm doesn't hold store managers to the same accountability from store to store). Need I say more?? Oh, constant turnover at the store manager and co manager level......huge red flag

Advice to Senior ManagementUmmmm, see above.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Horrible place to work

Anonymous Employee (Former Employee)

I worked at Ann Taylor

ProsThe pay and the hours. And there are maybe a handful of people there who actually are trustworthy.

ConsExtremely unprofessional and hostile environment with individuals who do not want to see you flourish in corporate. Was definitely sold a dream during my interview process only to not see that come to light. Would not recommend or work for this company again.

Advice to Senior ManagementGet your business together before you begin to hire new people. Make sure before you label someone a manager, they actually display those values.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

great job bad management

Sales/Stock Associate (Former Employee)
New York, NY

I worked at Ann Taylor part-time for less than a year

Prosno sale goals to meet daily per employee

Consthe management wasn't trained and incompetent

Advice to Senior Managementtrain employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Core values portrayed sound great; no execution

Anonymous Employee (Former Employee)

I worked at Ann Taylor full-time for more than 8 years

ProsHad a great team of wonderful women

ConsUpper management doesn't care about store associates or managers; bully mentality

Advice to Senior ManagementListen to the people in the field who run your stores

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

A beautiful place became toxic

Anonymous Employee (Former Employee)

I worked at Ann Taylor

ProsIf you have been working there for many years you are making a great salary.
Your Christmas bonus is a big box of awesome cookies for the whole team to share.
Associate discount was 50 percent or more.

ConsIf you haven't been working there for 10 years or more you are making crap for money compared to the one's who have been working there for that long.
When managers used to get demoted or stepped down to a non management role they did not resume normal associate level pay. Which meant that some associates made more than their managers with very little responsibility.
If they don't like you for any reason they see fit, they will set traps and/or make false reports/complaints to rightfully fire you on the books.
Regional/District management would make threats in group settings which caused a panic and turned peers against each other.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Disappointing

Store Manager, Ann Taylor LOFT (Current Employee)

I have been working at Ann Taylor full-time for more than 3 years

ProsGreat Brand, Company supports great causes

ConsExtensive workload with unrealistic expectations to accomplish. Don't practice what is preached, upper management negative and abuse "accountability and opportunities.

Advice to Senior ManagementBe fair, be realistic, have some joy. It all trickles down.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Horrible Manager

Sales Lead (Current Employee)
Camarillo, CA

I have been working at Ann Taylor part-time for more than a year

ProsCustomers are generally respectful and easy to cater to. The clothing discount was also an added bonus, allowed a 6 item 50% allowance every month.

ConsManagers are extremely pretentious, rude and immature.
No commision
Insane requirement to open lines of credit

Advice to Senior ManagementDo not be so rude to your employees

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Ann Taylor? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Ann Taylor reviews and ratings — including employee satisfaction and approval rating for Ann Taylor CEO Kay Krill. All 78 reviews posted anonymously by Ann Taylor employees.