Ann Taylor Reviews

Updated July 2, 2015
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Ann Taylor President, CEO, and Director Kay Krill
Kay Krill
66 Ratings

Pros
  • Great discount for the employees with additional opportunities for coupons (in 89 reviews)

  • Good employee discount at 50% but the product is crap quality- it's like Forever 21 for adults (in 68 reviews)

Cons
  • Way to much focus on getting new credit cards or convincing cardholders to "upgrade (in 71 reviews)

  • Despite what they say about being a company that "understands women" there is not much work-life balance (in 27 reviews)

More Pros and Cons

125 Employee Reviews

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  1. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Ann Taylor full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discount on product at all 4 brands...having a partner store within your mall to get help from. Most of the customers are pleasant to work with.

    Cons

    Payroll...OMG can't possibly run with less payroll unless working by yourself...training hours have been cut so drastically this year I feel bad for the new people coming aboard not getting the right amount of attention. Chaos most of the time, unorganized company...I would love to know what the turnover % is for Ann Inc.

    Advice to Management

    I would not necessarily recommend this company to work for...you feel like you can never get enough done...suppose to focus on customers of course but so much to do to keep up the store itself, gets discouraging fast.


  2. just keep cutting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Alpharetta, GA
    Current Employee - Sales Associate in Alpharetta, GA

    I have been working at Ann Taylor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you love people it's great place to work

    Cons

    To many bosses very vague directions low pay very few hours new this year eliminating managers and freezing part time salaries

    Find a different ceo rd

     you corporate ann

    Advice to Management

    YOu should work reverse pyramid the little people are the ones driving sales with no reward shame on you kay krill


  3. Helpful (1)

    All full time jobs to be gone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ann Taylor part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It used to be fun and you used to be proud to work there. Now it's a depressing place when no one knows when the ax will fall next

    Cons

    New company owners will get rid of all full time positions by dec except for store managers. Only good thing is now the SM will have to actually do something.

    Advice to Management

    If you had listened to all of us and taken a look at the 25.00 hr part timers that were grossly overpaid and the 15 yr associates that barely worked you wouldn't be in this mess. I blame it all on the poor hiring by DM and regionals.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Ann Taylor Loft

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ann Taylor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount at Loft and Ann Taylor & company has charitable initiatives.

    Cons

    Not given many hours but expected to accomplish a ton on unrealistic deadlines. The company pays for DMs that do nothing but won't invest in their stores associates/teams.


  6. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ann Taylor part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good starting salary, blah blah blah blah blah blaha blahablfabfaeb alaaeg

    Cons

    management is careless and selfish. blaha blaha blaha lagoagh

    Advice to Management

    hire people who enjoy retailg kigbwibgwib sigibgewib sibgibgibwg iwrgibgw


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ann Taylor Sales Associate in Murray, UT
    Former Employee - Ann Taylor Sales Associate in Murray, UT

    I worked at Ann Taylor part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generous employee discount on apparel purchases. This is a good job for you if you are wanting to build your wardrobe. The clothing is fabulous.

    Cons

    Shortly after I was hired Ann Taylor, Inc. was bought out by Ascena Retail Group and the company wide layoffs began. They laid off the co-manager and eliminated her position. Now there are only 2 full time positions in a store that does less volume than 1.5 million in annual sales. So as a part time employee hoping to be promoted to full time, the opportunities have all but vanished. As a part time associate I was only given on average, 10 hours a week. It's hard to feel like you are part of the team when you are working so infrequently. In addition, the store management is kind of "frosty" towards part timers, treating them as if they are disposable.
    The hourly pay of $9 an hour just is not enough to be able to afford the apparel even with the generous discount. There is also constant nagging from management to open credit cards. Even the customers are annoyed by this.

    Advice to Management

    Considering that your part time associates do not make that much money, consider treating them with more respect and make the working environment more upbeat.


  8. Helpful (2)

    Keep Looking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ann Taylor (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not sure there are any pros about working for this company. It does provide a great discount if you like their clothes.

    Cons

    There's a lot of talk about work life balance, but it's just talk. District managers are not an active part in your development and the expectations are unrealistic. When management is cut, we were told to keep it quiet.

    Advice to Management

    Practice what you preach. Honesty is the best policy. Treat your employees right and then maybe you won't have such a drop in sales.


  9. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ann Taylor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Well known brand and loyal customer following.

    Cons

    Not given enough payroll to cover store to get the operational processes done and provide the level of service needed/expected.
    High turnover rate at DM and RM level.
    High turnover with design team making product inconsistent

    Advice to Management

    Better support to your teams to reduce turnover.


  10. Helpful (2)

    Ann Taylor LOFT Sales Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR

    I have been working at Ann Taylor part-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    I love the culture that surrounds LOFT, it's all about women and how we feel beautiful. I've really found my niche here at LOFT and my managers have been fantastic examples to me. The clothes are wonderful quality and hold up for years.

    Cons

    But unfortunately there are huge CONS. Just this last week hundreds of full time salary members of management were laid off due to money. Hundreds. My store personally lost our co-manager. You get thinking your this little business and have all the control then BAM corporate steps in and fires half their management staff. People who have dedicated their careers to this company. It was handled terribly, they had no warning and we're all just supposed to continue on as if nothing happened AND make better numbers short handed!!

    Advice to Management

    As a member of management, my advice would be for field leadership. I know their job is tough but when you come into our store once a month, some positive encouragement is really needed to boost spirits.


  11. Helpful (2)

    My dream job turned into my worst nightmare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ann Taylor (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice customers, good insurance, pay was ok but for what is expected, it should
    Be more

    Cons

    When I was hired, I was thrilled. Always thought that working for Ann was a hard to get, professional side of retail. The truth was so much the opposite that I was crushed! I thought I would stay there for a long time but the stress and the gossip and the horrible backstabbing was too much. Sm are cutthroat. If it goes wrong blame anyone except the manager responsible. Associates run the store and I mean that in a bad way. They are given their time off, given their requests, and allowed to call in and be late all the time. Asm work their butts off but their problem is that they tell you to do this and the sm comes
    To work and wants to be all powerful and says the opposite. Management that is hired ( and the ones that have been there a long time too) are mostly
    Young, under qualified and very inept at management. There is usually no team spirit. The older associates hate the young ones. The sl are paid nothing or way too much... New ones are lucky to get 10.50 hr but older ones are way overpaid and very unwilling to work hard. It's a backstabbing work environment and some associates come for a day or two and are so disappointed that they just don't return.
    Sm spent most of their time on the phone or talking and most don't want the staff to reach their potential. People that are very unprofessional get promoted and others that break the rules just get a slap on the hand.

    Advice to Management

    Dm don't do their jobs. The sm is under the impression that everyone else should sweat except for them. Sm accuse associates of breaking the same rule that they broke yesterday. One day, accommodate the customer. The next don't. Please be consistent. The dm is not training and advising the managers on how to build a team. Bring s dm should be more than just looking good and driving around town for "chats". There is no one in this company you can trust to represent you. If you dare to insist on your fair treatment, expect to be gone one way or the other. They make your life miserable and wear you down till you quit. Lots of behind the backs plotting and it happens over and over. Calling hr is a joke.



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