Anpac Reviews

Updated July 29, 2014
Updated July 29, 2014
27 Reviews
3.0
27 Reviews
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Gregory V. Ostergren
16 Ratings

5 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Slummin It in Redneck Utopia.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst in Springfield, MO
    Current Employee - Actuarial Analyst in Springfield, MO

    I have been working at Anpac full-time (more than 3 years)

    Pros

    Springfield is a cheap place to live, as wages are very low. Strip club next door to office adds class. The appearance of being able to move up, as most talent leaves within a few years. Never a dull moment, as there is always turnover, so you can do multiple people jobs for a 1% raise

    Cons

    Management is better the lower you go. Upper management believe in Ayn Rand principles, meaning youll never get a real raise until you make VP (ive heard). They have their golden boys, unless youre one of them, dont waste your time.

    Advice to ManagementAdvice

    A clueless leader and yes men make for, aww forget it, youre all rich now so sit back and let the peasants do the work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    On a very long, deep downside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent
    Former Employee - Agent

    I worked at Anpac full-time (more than 10 years)

    Pros

    Insurance agent work is very independent, with anpac you have direct access to underwriters and claims adjusters. They are fair in underwriting, though pretty inflexible. Claims dept is above average. Can go over head of underwriter and adjuster if need be
    without consequences.

    Cons

    As an Anpac agent you only represent them. This is disasterous if they go south in the rates. In my state the rates have been progressively been getting out of line for 9 years. This has caused a mass exodus of clients with big reductions in commissions. Many agents like myself have left due to economic reasons. As an agent if you don't have good rates and they continue to go up higher than everyone else you are in real trouble. They are no signs of things getting better. In fact they have reduced coverage's in homeowners and auto insurance. Overall in my region units are down year after year and total premium is down. The company has fewer agents than it did 10 years ago in my state.

    Advice to ManagementAdvice

    Listen to the General Agents. They really know what is going on their area. For the parent Company in Galveston- ANICO, I suggest you heed the wishes of the majority of the agents,
    get a new CEO at Anpac and fire Ostergren. This should have been done 5-6 years ago when agents were demanding it. Now you can see what has happened.

    Negative Outlook
    Disapproves of CEO
  3.  

    Customer Service Rep-Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Springfield, MO
    Former Employee - Customer Service Representative in Springfield, MO

    I worked at Anpac part-time (more than an year)

    Pros

    Management was nice and understanding when it came to personal leave. They offered a good work/life balance. Continued education was a little stressful as a full time student but was useful. MOST of the people I worked with were great.

    Cons

    There were too many programs to reference while working on a claim and dealing with people on the phone, they are designing a new claims system now so hopefully that fixes it. In my area there was too much office drama, some people forgot they were out of high school, made an already stressful job more stressful. Kind of like a hostile work environment...

    Advice to ManagementAdvice

    If you value your customer service, you should pay more. And get rid of the people who cause drama (you know who they are due to multiple complaints)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    ANPAC and Farm Family needs communication, listening and direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO

    I have been working at Anpac

    Pros

    Team members become part of a family,

    Cons

    Poor communication. Top down management.

    Advice to ManagementAdvice

    Stop the top down management. Be leaders not managers. List to the folks.

    Recommends
    Disapproves of CEO
  6.  

    Low commissions, tough underwriting, management out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent
    Former Employee - Agent

    I worked at Anpac full-time (more than an year)

    Pros

    Strong financially, Top people make LOTS of money.

    Cons

    Agents work hard for so little. Commissions are VERY low compared to other companies, underwriting is tough to deal with. Customers were uncomfortable with some of the screening questions. Very little support from Company when it comes to promoting yourself. Agents come and go with this company. Plus the amount of agents is shrinking. They will use any excuse to raise premiums on insureds.

    Advice to ManagementAdvice

    Spend more time with agents and Listen to them. The definition of insurance is a pool of risks. Abide by that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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