Aon Hewitt

  www.aonhewitt.com
  www.aonhewitt.com

Aon Hewitt Reviews

Updated December 21, 2014
Updated December 21, 2014
1,296 Reviews
3.1
1,296 Reviews
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Aon Hewitt CEO Kristi Savacool
Kristi Savacool
361 Ratings

Review Highlights

Pros
  • There is ample room for growth and the company seems to really respect work-life balance (in 179 reviews)

  • Lts of opportunities to work from home unless you are in Customer Service (in 57 reviews)


Cons
  • EVERYTHING is based on client needs and so forget about work-life balance (in 75 reviews)

  • No work / life balance expect to work holidays (in 19 reviews)

More Highlights

219 Employee Reviews Back to all reviews

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  1.  

    Benefits Administration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Setup Configuration Specialist
    Current Employee - Setup Configuration Specialist

    I have been working at Aon Hewitt full-time (more than an year)

    Pros

    - If you're looking for a chill job with mindless work and low pay in return for life-work balance, then this is your type of company.
    - You can work remotely, depending on your manager.
    - You can make a load of money with overtime, depending on your client team.
    - You can have better opportunities within Aon (outside of Hewitt), depending on your luck
    - Secure job with a steady progression, if you just sit at your desk and obey your manager.

    Cons

    - Absolutely incompetent middle managers who have no ambition in life and been doing the same entry level job for 10-20 years so they work just for the paycheck and dont mind repeating the same failed processes over and over again. They will make you hate your job from day 1.
    - Super political company and old fashioned culture of brown nosing and obeying rules, even though you will hear leaders say they want to change that but it's BS
    - Intense competition in recent years has led the company to be cheap about everything from not ordering business cards to vanishing bonuses (70-80% every year). But the company still spends a ton of money on fancy dinners and hotels to lure campus hires.
    - Most talented campus hires who care about their long term career goals leave the company within a year or 2 (retention rate for Benefits Administration is at 48% one year later). The only ones that stay are those that hate their job but don't have time to apply for other jobs because they enjoy TV too much.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    It was alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Advisor
    Current Employee - Benefits Advisor

    I have been working at Aon Hewitt

    Pros

    Plenty of overtime during annual enrollment

    Cons

    A bit unorganized and didn't enough training for each company.

  3.  

    Worn out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst

    I have been working at Aon Hewitt

    Pros

    Leading company in HR outsourcing. If you do well in implementations here you can handle almost anywhere else.

    Cons

    long hours, heavy workload, low pay, time off limitations at yearend. Training is mainly sink or swim

    Positive Outlook
    No opinion of CEO
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  5.  

    Aon Hewitt Orlando Fl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Analyst in Orlando, FL
    Current Employee - Benefits Analyst in Orlando, FL

    I have been working at Aon Hewitt

    Pros

    The pay is okay starting out until they start to treat you like a slave. Then promote those they favor

    Cons

    This company has alot of favortism and those employees of color other than white unless you are friends with a manager even with experience are at a disadvantage

    Advice to ManagementAdvice

    Management is ver selfish and unconcerned about the CSR and they will bully you to quit if they dont like you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not so good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aon Hewitt

    Pros

    Less work pressure, home pick & drop for each shift

    Cons

    compensation is very low, less growth opportunities, no OT, no bonus, no Diwali gifts

  7.  

    "Pathetic management and worst company to work with"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aon Hewitt

    Pros

    I don't really remember any quality to talk about this pathetic company with worst growth opportunities.

    Cons

    I don't understand how come this company has such good market brand name when colleagues are not at all happy or satisfied working here. No growth opportunities, no bonuses, no Diwali gifts, horrible transport management. Lot of managers here who got position based on connections and not on the basis of their skills. HR team is completely clueless about what is happening in the company.

    Advice to ManagementAdvice

    Pathetic Management should be changed and leaders will skills and brains should be hired.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Management talks the Talk, but does not walk the Walk. Dysfunctional management-poor communication, many reversals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aon Hewitt

    Pros

    good coworkers, some good supervisors.

    Cons

    Infrastructure needs updating badly - computer applications in offices are slow. Many repetitive disappointments for employees. Half the staff is not interested in their daily work.

    Advice to ManagementAdvice

    Invest in your people, systems, and delivering on promises internally.

    Doesn't Recommend
  9.  

    Great place to get your feet wet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Aon Hewitt full-time (more than an year)

    Pros

    Good benefits once transitioned to Aon Hewitt Associate. Great experience in Health and Welfare benefits & Retirement and Savings. Descent pay.

    Cons

    Your breaks and lunches are usually bundled within a 3hr period leaving you to have to take an "unscheduled break" to go to the bathroom if necessary which throws your adherence off for the day. Once you're "seasoned" you are multi-skilled and your call volume can be ridiculous. You rarely get to pick your days off. EVERYTHING is based on client needs and so forget about work-life balance.

    Advice to ManagementAdvice

    Don't drive your employees into the ground. Otherwise, you will end up with all temps and no one with in depth knowledge to train them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good place to start a career but not so good for experienced associates

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aon Hewitt full-time

    Pros

    many roles are virtual and many different types of roles available

    Cons

    Very cheap company. Will not support employees. Morale very low across all sections of company because of cutbacks, poor management and long hours.

  11. 6 people found this helpful  

    Below-Average Salary & Stressful Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pension Administration Specialist
    Former Employee - Pension Administration Specialist

    I worked at Aon Hewitt full-time (more than an year)

    Pros

    1) My coworkers made coming to work bearable. There is a sense of camaraderie among the workers in the office, although unfortunately it mostly stems from a severe disconnect between workers on the floor and lower level management.
    2) While the base salary is not even close to being competitive, the upside, at least in my case, was that I was eligible for overtime pay and was told I could work as many hours as I wanted, so the ball was more or less in my court to bring home more money than my base salary.
    3) There is a pretty good work-life balance. Even though there was more than enough work to go around, most employees were content to work their 40 hours and not one second more, and that was considered perfectly fine.
    4) The time-off package starting out was decent. There are only 5 company-wide days off, but starting out employees are given 10 vacation days, 6 personal days, and 5 sick days annually. Only sick time rolls over to the next year though.
    5) Immediately vested in 401(k). Company matches 6%. Pension was frozen years ago so don't expect any company sponsored retirement income.

    Cons

    Before I get started with the negative aspects of working at Aon Hewitt, let me state for the record that I resigned from my position after 2 years due to a variety of reasons built up over the entire duration of my employment.

    1) For me, the most glaring problem with working at Aon Hewitt was the pay. The salaries are not competitive and the raises are not even worth mentioning. Starting salaries are about 5-10 thousand less than comparable positions at competing firms. Raises are far from being guaranteed, and for the lucky few who do get raises, 3% is considered an extremely good raise. Our office did very well and exceeded annual revenue goals, and still the employees saw no change in compensation. I brought this to the attention of management, and whether out of ignorance or denial, I was told that the base salaries and raises were fair and in line with the market, which is just simply objectively false and incredibly easy to refute using freely available data.
    2) There is a colossal disconnect between management and employees. My personal situation was such that my manager had very limited knowledge about our actual business - he was hired purely as a "manager." So I had one manager overseeing my day to day operations, but all of my work went through the 'project manager' who oversaw the client I focused on. That meant being pulled in two completely opposite directions every single day, with my manager insisting on micro-managing and prioritizing my daily workload which often ran counter to the instructions I received from the PM who dealt with my client. This sucked for me but it was really the client who got shafted by this arrangement. This problem seems so mind-numbingly obvious and easily correctable that it is absolutely baffling to me that it was allowed to carry on.
    3) This may seem dramatic, but I am not kidding or exaggerating when I say that almost every single employee dreaded coming into work every day at Aon Hewitt. Employees were berated and belittled by management on a daily basis, and were under constant fear of being fired with little or no warning or cause. One employee had a work-related nervous breakdown and had to go on medical leave for a period of time. Employee turnover was incredibly high - the bright young employees run for the hills quickly, since it is very easy to find a much higher paying job in a better working environment. The content employees who had worked there for years were primarily former teachers or came from other low-paying fields, and it seemed to me that they didn't have much concept of there being a slew of better opportunities out there. The ones who were willing to take abuse without ever speaking up for themselves were secure in their positions regardless of their job performance, while those who dared to think independently often found themselves packing their belongings in a cardboard box. I was only there for two years, and I was amazed by the employee turnover I witnessed.
    4) Moving to a different department within the company or moving to a different office altogether (even if staying in the same department) is nearly impossible. Each business unit is essentially in a bubble and more or less functions as its own company.
    5) For what it’s worth, I was told by a few coworkers that Aon Hewitt was not as bad as my office made it seem – these employees agreed that under different leadership, the day-to-day would be much more tolerable, and I was encouraged not to let the poor management at our office tarnish my view of Aon Hewitt as a whole. I can’t speak to the validity of that opinion, but in the spirit of objectivity I’ll include it.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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