Aon Reviews

Updated April 9, 2015
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3.0
148 Reviews
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Aon President, CEO, and Director Greg Case
Greg Case
58 Ratings

148 Employee Reviews

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  1. Good Corporation - Bad Local Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Albuquerque, NM
    Former Employee - Senior Account Manager in Albuquerque, NM

    I worked at Aon full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Large corporation that paid well, provided resources and overall company opportunity.

    Cons

    Local office lead by nepotism and fear. Corporate was aware of this fact and did not do anything about it.

    Advice to Management

    Respect the local employees and intervene on their behalf. The fact nothing was done resulted in a lack of respect for the organization overall.

  2. Cell Site Technician

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aon

    Pros

    Good Pay, Benefits, working conditions

    Cons

    Needed more up to date equipment.

    Advice to Management

    Put a little more back into business

  3. Company sees investment opportunities, but takes the margin approach when they can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Aon full-time (more than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of opportunities for personal growth and the company values (even if not fully acted upon) lead to employee engagement and a desire to stay.

    Cons

    Overall, it is broker company mindset where margins are key. If you're in another group, investment or compensation to your group is likely to be secondary as other groups may be viewed favorably. Technology systems while improving, have serious gaps. Bonus funding is poor. Outdated real estate. Replaced bad coffee delivery with even worse coffee.

    Advice to Management

    Margin growth isn't everything: consider investing in employee satisfaction.

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  5. Very good opportunities but pay can be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Catastrophe Risk Analyst in Chicago, IL
    Current Employee - Senior Catastrophe Risk Analyst in Chicago, IL

    I have been working at Aon full-time (more than 5 years)

    Recommends
    Recommends

    Pros

    Great talent to learn from

    Cons

    Senior management can take more responsibility. Pay can be better

    Advice to Management

    Start gelling with enployees

  6. Incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Licensed Insurance Agent in Kennesaw, GA
    Former Employee - Customer Service Representative/Licensed Insurance Agent in Kennesaw, GA

    I worked at Aon

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Easy job. Paid training. 9-6 Schedule.

    Cons

    Management, The Leads, Breaks, Raising your hand to use the restroom, high school environment.

    Advice to Management

    Show a love for your job and maybe your employees will do the same.

  7. Perfect place to work if you don't mind being a contract employee " forever" with no benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster/Consultant in Tampa, FL
    Former Employee - Claims Adjuster/Consultant in Tampa, FL

    I worked at Aon

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The only good part about this job was my coworkers. The current manager is very knowledgable and genuinely wants to see everyone succeed.

    Cons

    You will probably never get hired, the majority of Consultants are contracted. I was told the only way one could secure a position would be if the company had confirmed contracts covering a two year time span.

    Advice to Management

    Get rid of the prior manager who is always around even though she retired. She needs to get over it and RETIRE already!

  8. Helpful (1)

    Decent place to work; needs improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aon full-time (more than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Working with some really great people and really great clients. I derive a lot of job satisfaction doing everything I can for our best clients, some of whom are just a pleasure to work with. Aon has some seriously talented insurance specialists in their respective fields (environmental, management liabilities, claims, etc.) My work is also mostly challenging, varied, and interesting. Decent work life balance, too. Compensation is also decent and not terribly out of line with the other big brokers. My immediate boss is also outstanding and I've learned much from him over the years. I'm lucky in that I have a very short commute.

    Cons

    As one client said, "Aon can put together a $1 billion plus insurance program, but can't get an invoice out." Offshoring and outsourcing back office functions hurts the company in the long run.

    Absolutely horrible bureaucracy, especially with respect to IT. For example, I needed to update Java to access a prospects data room. At home, the process took less than 2 minutes. At work, after six weeks of trying, multiple layers of approvals and calls to India, I gave up. Contrary to "Client Promise", Aon will also sometimes put its internal bureaucracy ahead of a client's reasonable wishes.

    Too much "rah rah" buzzwords and silliness. No, your web survey isn't going to "revolutionize the insurance industry" no matter how many buzzwords you use to sugar coat things.

    Advice to Management

    Hire more "line folks" to work in the trenches, talking to clients or talking to markets. Every time I turn around it's another mid-level manager being hired to massage the metrics or come up with the latest buzzword initiative as opposed to work on our core businesses.

  9. Aon Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid pay and great work environment.

    Cons

    A lot of employee turnover in the first few years

  10. Interesting/Challenging/Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Winston-Salem, NC
    Current Employee - Customer Service Representative in Winston-Salem, NC

    I have been working at Aon

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You learn a lot of new things and learn even more as you gain experience.There are some really great people there.

    Cons

    Lack of communication,poor training, sometimes very little support.One person says do it this way,another says no do it this way.It feels as if you have to prepare to be interrogated at any moment for anything even if a manager tells you to do something.Be prepared to endure disrespectful attitudes with people with inflated egos.Contractors are subhuman to some and there are a lot of people in competition to get hired on permanent so the environment can seem abrasive.

    Advice to Management

    There is no communication.Training from some is haphazard and so brief on some topics.The culture is rich with disrepect and lack of communication.It is unorganized and unfortunate and ultimately effects the client companies served.

  11. Helpful (2)

    Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Associate
    Former Employee - Senior Customer Service Associate

    I worked at Aon full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Access to bottomless benefits knowledge
    Great step up for beginning customer service representatives
    Decent benefits
    Pay range mediocre after first few raises

    Cons

    Environment changed significantly after AON purchase of Hewitt. Employees became more of a number and less of a person/investment. Was 'clique-ish' before purchase, became more so and very cut throat afterwards.
    After year 3 (Sr CSA) almost impossible to get even a 2 percent raise. Managers are taught there is ALWAYS room for improvement on anything, and this is used as a negative mark during annual review. As example, my last review was meets expectations instead of exceeds expectations due to the fact that I did not DAILY provide feedback to my teammates. Since raises were only given if you received an exceeds that year, I and most of my team received no raise even though we completed a very complicated implementation with no issues on our knowledge and process skills.

    Advice to Management

    People are not numbers. While CSA's are considered bottom of the barrel, these are the people who counsel the client's employees, and the majority do a great job. These people are your first line of delivery and to most customers, the heart and soul of not only AON, but their own company.

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