Apollo Education Group

  www.apollo.edu
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Apollo Education Group Reviews

Updated Jul 16, 2014
Apollo Education Group – US – “Corporate”

Apollo Education Group – US – “Corporate”
All Employees Current Employees Only

2.8 283 reviews

39% Approve of the CEO

Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli

Gregory W. Cappelli

(92 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 18 reviews)

  • Good benefits especially tuition but you can't do anything with the degree after (in 15 reviews)


Cons
  • There is a lack of communication when informing impacted personnel of business strategy changes (in 5 reviews)

  • Degrees from the University of Phoenix (in 5 reviews)

More Highlights
43 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Belittling. Makes it worth making sure you get your education so you aren't stuck in a job like this your entire life.

    School Certifying Official (Current Employee) Phoenix, AZ

    ProsHelping veterans receive their education.
    Decent pay for the level of education required.

    ConsOpportunity to advance in veterans affairs department.
    Directors are biased and disrespectful
    You need to be somebody's friends on Facebook and go to their weekend barbeque to not be in the spot light of "so and so did something wrong"
    Very high school in the way things are addressed by management or directors
    Someone who sits down and does their work and doesn't socialize is reprimanded for being unapproachable yet someone who is talkative is unmotivated and unproductive.
    To avoid firing someone they make a situation more and more miserable until the person quits on their own instead.

    Advice to Senior ManagementWe should not be Facebook friends. It takes the professional and business out of the situation and turns it personal.
    Start taking people seriously and paying attention to what someone has to say because believe it or not someone who had been doing this job for years (actually doing the job not management or directors) may actually have some insight into what can make a difference in a day or a new process.
    Sit down and process yourself for a week. If you can't meet the numbers or have an acceptable audit, then it's time for you to step down.
    Sometimes the squeaky wheel should be removed not attended to. Get over offending so and so because she's sensitive and lay it down straight. If she doesn't like it then she needs to thicken her skin.
    Tattle tales should not be rewarded when it is obvious they blow things out of proportion
    Positive feedback or at least constructive criticism is always ALWAYS better than tearing someone to bits and leaving them that way.
    Empower your employees don't trample on them

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great place to work, if they had their stuff together.

    Campus Technologist (Former Employee) Chicago, IL

    Prosgreat people, staff always there to help each other.

    Consconstant restructuring and the 'little' people lose their jobs, while the CEO sits making $26.5 million a year. They claim cutbacks, reduced spending, etc. Then remove the CEO's salary, or, put a cap on it, because employees do not deserve to lose their homes, vehicles repossessed, etc due to losing the jobs here, while the executives live basically free, and for what...because they can look pretty and make colorful PowerPoint slides??

    Advice to Senior Managementlose the ego's, get realistic, and maybe you all need to suffer the same way your decisions make others.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    NOT for creative people

    Designer (Former Employee) San Francisco, CA

    ProsUm. At a loss, here.

    ConsProcesses get in the way of good creative thinking. Creative management do not stand behind their team. Creative resource management is totally unqualified to match talent to creative projects.

    Advice to Senior ManagementGet a backbone. Be honest. Be transparent with team.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Don't waste your time

    Anonymous Employee (Current Employee)

    ProsDon't have anything good to say

    ConsNot honest. They take your email and keep sending you spam.

    Advice to Senior ManagementHire a better Human Resource dept.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    From Alpha to Omega

    Network Engineer II (Current Employee) Phoenix, AZ

    Pros*Education benefits
    *Flexible work schedule
    *Casual attire
    *Good benefits
    *Central location

    Cons*OUTSOURCING JOBS to HCL
    *No opportunities for growth
    *No appreciation for IT Staff
    *Too many layoffs
    *Terrible severance package
    *CIO is doing what his past track record has shown

    Advice to Senior ManagementOpen your eyes to the self destruction that is taking place and ask yourself WWJSD (What would John Sperling Do!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Opportunity Squandered

    Product Manager (Former Employee) San Francisco, CA

    ProsThe San Francisco Apollo Group office was an amazing place to work in 2009. The recently formed Product Strategy and Development group was staffed with incredibly smart, well-intentioned academic and technology professionals who had the mandate to "reinvent education for the 21st century." Unfortunately, this well-funded opportunity to truly move the needle on big problems in education was utterly squandered by an executive management team that was simply incapable of articulating a coherent business strategy. And as the bottom began to fall out of the for-profit education sector, the company flailed from one ill-conceived initiative and corresponding “re-org” to another. While churning through countless millions, the company began losing all of its top talent in the most dramatic brain drain I have ever witnessed at a large company. Rather than address these strategic and operational issues, the company did what every poorly managed company does - embark on a death spiral of cost cutting that continues to this day (going so far as to recently inform employes that they are now required to supply their own plastic cutlery in the break rooms!)

    ConsI can’t think of a more demoralizing, soul-crushing place to work than in the Technology division at Apollo Group these days. Well okay, I suppose spending your time in a University of Phoenix call center trying to convince prospective students that their degree will have any value is probably more degrading. But not by much.

    Advice to Senior ManagementLearn how to formulate a business strategy (by first understanding what a strategy actually is). And return your ill-gotten, undeserved gains to Apollo Group shareholders.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Sinking ship - get out while you can

    IT Employee (Current Employee)

    ProsDepending on the team you work with, you could find incredible supportive colleagues and direct supervisors interested in ensuring you grow. Good vacation and holiday policies, flexible hours (depending on team).

    ConsDue to mismanagement, incompetence, and running the sales side of the company like a high-pressure sales scam for most of its existence, Apollo is losing at least 15-20% of revenue and enrollment year over year every single quarter. Leadership and execs are more interested in meeting arbitrary financial targets than the satisfaction of customers and clients and will lay off whoever it takes to make that goal. CIO and IT leadership team is especially inept at realizing you can't cut your way to quality service delivery.

    If you work here currently or decide to get a job here, don't. Get out while you can because you will be considered expendable. It doesn't matter if you are student-facing, IT, support team, faculty, etc. Your leadership will have no hesitations about laying you off to ensure they can keep their bonuses.

    Advice to Senior ManagementEven if I tried to offer advice to management, I know they won't listen. They'd rather cut costs to ensure they can keep showing a profit on the books to investors rather than grow the business and clean up the absolutely awful image they have. You can't say "Let's get to work" if no employer will touch someone with a University of Phoenix degree.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    No loyalty to employees

    Desktop Support (Current Employee) Phoenix, AZ

    ProsThey offer a good vacation policy (up to 24 days/year)
    Decent pay
    Good history (although times are changing)
    Good holiday policy (10 holidays, plus 1 floating holiday)

    ConsEmployees are considered expendable.
    They work hard to outsource as many departments as possible (HR, IT, etc).
    Very few career advancement opportunities.
    The last few years have seen multiple layoffs (thousands of employees).

    Advice to Senior ManagementTreat your employees as humans, not assets.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    decent pay, bad management, wasteful

    Senior Software Engineer (Former Employee) Phoenix, AZ

    Prosbenefits used to be good but are gutted more and more every year. What was great health insurance 5 years ago is now a joke. deductions, copays, co-insurance, etc etc. You should see the deductions on my tax return. Same for education, What used to be completely free is also gutted. Pay was good when I left.
    work/life balance was always good, kind of depends on which manager you have. Last year they also introduced profit sharing which worked out ok.

    Consbad insurances, crappy reviews. bad managers. This company spent 30 million on an hr implementation, then 3 years later is outsourcing it. They spent millions moving people around between buildings (on different locations, 10 miles apart), only to have them end up on the exact same building (and floors !) a few years later. I kid you not.
    Upper management is a buddy buddy club. Changes frequently. In 15 years I lost count of all the CEO's and CIO's who have come and gone; all with a golden parachute.
    Too much red tape when developing software. A 30 minute fix takes a full day in documentation and procedures. Politics because someone doesn't "like" a product is terrible.
    Good technical people are promoted to be managers who then have NO clue how to manage. Too many managers. I knew a lot of "managers" who didn't have anyone report to them ! ridiculous.
    They have lost an enormous amount of enrolled students including the critical new enrollments. Cut in half in a couple years if not more.HEAVILY depending on federal aid which is being cut back (left leaning government which is anti private university)
    In 15 years I've seen this place go from pretty great to sub-standard. Too bad. It could have been a lean machine with great people.

    Advice to Senior ManagementStop filling your pockets.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    I am glad I am no longer working there!

    IT Engineer I (Former Employee) Los Angeles, CA

    ProsI was able to work on an advanced degree.

    ConsLow wages, and horrible managers. This is a multi-million dollar company that operates like a mom and pop shop.

    Advice to Senior ManagementPay your employees and respect your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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