Apollo Education Group

  www.apollo.edu
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Apollo Education Group Reviews

Updated July 6, 2014
Updated July 6, 2014
291 Reviews

2.7
291 Reviews
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
96 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 18 reviews)

  • Good benefits especially tuition but you can't do anything with the degree after (in 15 reviews)


Cons
  • There is a lack of communication when informing impacted personnel of business strategy changes (in 5 reviews)

  • Degrees from the University of Phoenix (in 5 reviews)

More Highlights

70 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Company peaked years ago, now it's all downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campus/Division Systems Technician
    Former Employee - Campus/Division Systems Technician

    Pros

    Flexible environment, not much micro-managing going on.

    Great co-workers and IT management staff (until they were all let go or outsourced)

    Was a fun and upbeat place to work until 2009-2010. Now it's all doom and gloom.

    Cons

    The last few years the company has been losing money and stick prices have plummeted. This has led to severe cost cutting measures.

    Every IT role that isn't working on the student online platform is at risk of being outsourced.

    Company does not value it's employees, considers them replaceable parts.

    Business model is failing badly and the same people that got the company into this mess are still running the show.

    Advice to ManagementAdvice

    The actions you have taken to outsource IT, centralize enrollment and abandon ground University of Phoenix campuses is ultimately going to be your downfall.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Always in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    Pros

    Good salary, co-workers were pleasant, was able to work a flexible schedule at times.

    Cons

    There are constant changes in leadership with no true leader at the helm. The constant changes creates a atmosphere of fear and morale is low among employees.

    Advice to ManagementAdvice

    There should be more open communication between upper-level management and staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Great at first, until you realize there is no growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A good work/life balance is promoted and benefits are great. Lower management is communicative. Campus culture is strong and the company is very customer service oriented for the student.

    Cons

    The IT department is treated as expendable, although this is an attitude mainly shared by upper management. Top talent is leaving due to the lack of career progression. Office politics make it impossible to actually get a promotion.
    HR is the scapegoat for everything. You would almost think HR does absolutely nothing or just doesn't exist.
    Pays below market. Don't let them fool you.

    Advice to ManagementAdvice

    Treat your employees as valuable talent, not expendable assets.
    Promote career progression with action and not just words. Don't make people feel like they are stuck in their current position.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    The current CIO is outsourcing IT jobs

    Current Employee - Network Administrator II  in  Phoenix, AZ
    Current Employee - Network Administrator II in Phoenix, AZ

    Pros

    The good thing is that job pay is good at this company. There are chances for advancement, if you're in the right department. Vacation days also advance quickly.

    Cons

    The worst thing about this company is that the current CIO is outsourcing IT jobs to India! And the CIO did not bother to find out the full capability of each IT department before pushing them to outsource. This is clearly a decision made without regard to in-house customer desires. If your job is aligned with the education part of this company, I think you are alright. But if you are in the IT department, look out!

    Advice to ManagementAdvice

    Realize that American jobs are more than just dollars on the bottom line. American jobs make our country strong and instill pride and honor in the communities in which we live. Don't sell out America!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Bad Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  San Francisco, CA
    Former Employee - Director in San Francisco, CA

    Pros

    Good work life balance and benefits are adequate.

    Cons

    Apollo is a dying company with no true business model to turn things around. The culture is toxix

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Hemorrhaging money and sinking fast like all for-profit schools today.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II  in  Phoenix, AZ
    Current Employee - Software Engineer II in Phoenix, AZ

    Pros

    To be fair they have an onsite cafeteria, good parking, security on-site and nice campus. You can get hired here very easy with little to no experience. Some of the people you will work with are nice and supportive. Students are treated very nicely by most employees unlike the state universities that are guaranteed funding and for this reason degrade everyone that walks through the door.

    Cons

    There are a lot of people who don't understand the definition of humility and that think they have all the answers, and they don't. The managers for the most part are losing sleep trying figure out how they will make their teams look productive and successful so they themselves can keep their jobs. It's sad because this company could have been a great place to work while providing a great service to the working public looking to get an education. They are bent on making traditional schools like the local universities look like slow moving bloated giants that only cater to those who live with their parents and can therefore got to school in the day and not have to work to support a family. Unfortunately, they have become that bloated giant that they are trying to fight. An education from here is not and never will be as good the universities they are trying to be better than. The employees are tired and over-worked due to lay-offs happening all the time and the metrics increasing constantly.

    Advice to ManagementAdvice

    Floor level management is incompetent and lacks the understanding of true leadership and what it takes to reach success. Then again, you can't succeed in and environment where upper management has ruined what could of been a great company because of the need to fatten the pockets of the share holders more-and-more every quarter. That has become the main goal and for this reason you have lost site of your mission. Time to throw in the towel because the company has over expanded and there is no saving this sinking ship. Go back to your goal of providing the education that traditional schools can't and refuse to provide you just might start to turn things around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Outsourced!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Phoenix, AZ
    Former Employee - Systems Analyst in Phoenix, AZ

    Pros

    Work is very challenging and opportunity for growth, there are very talented employees. Most employees work well together.

    Cons

    It is very siloed and some employers receive preferential treatment. Collaboration is a challenge and issues get passed around way too much.

    Advice to ManagementAdvice

    Choose a workable business solution and stick to it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    No longer what we used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The lower management is still very focused on ensuring that the people are put first and that the employee is valued. There is an undercurrent inside the company that strives to innovate and continue the legacy of our founder.

    Cons

    Upper management seems to no longer holds that the individual employee brings value and that they are to be treated with respect or compassion. Many, if not most, decisions appear to be cost based (or at the least heavily related to cost). There is very little room to grow at this point with almost no back fill positions available including managers thus forcing most to remain in their current position for the undetermined future.

    Advice to ManagementAdvice

    Remember where we started and what made us great. Bring back the concepts where people are put as an important part of the business and that our employees can produce more if they feel they are valued and that upper management cares about their opinion and contribution. Students come in many varieties and do not necessarily want a particular style of education.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    Pros

    The company had a lot of talented people, interesting work and overall a great learning experience. Nice colleagues and team members.

    Cons

    Layoffs every month to quarter, with a big bang annual layoff for the past couple of years. Rif's occur with a set headcount reduction goal, a lot of talent is purged out and what remains is mostly dead-weight. Toxic environment. Politics thrives due to insecurities. If anyone wants to con themselves in thinking they are there because they are valued, wake up! and move out before they drain the life out of you. Leadership would openly say during company-wide meetings, that their plan is to let attrition work itself, even with high-performers. Lot of great talent has left the company without any effort put in to retain them. And the rest are laid off. I am sure there are talented people still out there, but the company is bent on losing them.

    Advice to ManagementAdvice

    Don't make the same mistakes over and over again. Mistakes that have cost the company millions, are repeated. If you are planning on making the company lean to the bone and making it look good for a sale, may be you are on the right track. Good luck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Poorly managed use of finances. Explains why a UofP degree is so expensive.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible work hours, work/life balance (depending on team), opportunity to have a job or title you wouldn't be qualified for elsewhere.

    Cons

    Multiple teams doing the same thing, excessive changes in management and building moves, too much money spent on multiple groups doing the same thing, inconsistent processes, misuse of manager and director titles, too high of salaries for people that add absolutely no value.

    Advice to ManagementAdvice

    Limit the number of managers and directors and use the titles more appropriately.
    Managers and directors should be experienced leaders with direct reports
    Quit spending so much money on moving everyone from building to building every few months.
    Consolidate teams. Yes this means layoffs but to survive Apollo has to simplify their staffing model.
    Teachers are making close to minimum wage while the advisors are often making 90k. And...each student has at least 3 advisors. Simplify, simplify, and improve leadership.

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