AppFolio Reviews

Updated April 20, 2015
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5.0
22 Reviews
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Brian Donahoo
15 Ratings

22 Employee Reviews

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  1. Featured Review

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Dallas, TX
    Current Employee - Inside Sales in Dallas, TX

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is doing very well and they provide high salaries and strong benefits

    Cons

    It's a mid-size company that grew relatively quickly. Lots of changes in internal processes that can be difficult to navigate sometimes.

    Advice to Management

    Stay transparent with employees. Promote from within. We have a unique culture here at Appfolio and I'd hate to see it change.

  2. Helpful (3)

    Inside Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio

    Pros

    Great culture, company values, and ability to have work/home balance. With previous sales experience Appfolio is unique to say the least. Before working here I was drawn towards the company values and feedback from their customers. As an employee I feel valued, been promoted twice, and feel they have truly invested in my career and development as a sales professional.

    Cons

    It is a long commute

  3. Helpful (1)

    Best place I have ever worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, lots of opportunity, and solid leadership.

    Cons

    Growing company- some growing pains here and there.

    Advice to Management

    Carefully guard the company culture and keep the small company feel.

    AppFolio Response

    Apr 20, 2015VP Marketing

    Thank you! We love hearing this is the best place you've ever worked and I love your advice to management. We hear you and are all on the case to keep AppFolio the 'smallest big company you've ever ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    They've spoiled me...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Specialist in Dallas, TX
    Former Employee - Implementation Specialist in Dallas, TX

    I worked at AppFolio full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They foster a culture of employee appreciation and respect. I left the company due to relocation, and I've since then compared every company to them (and none have yet surpassed or really even come close). There are companies that say they are like AppFolio, with the perks and great environment and transparency, but AppFolio is everything it says it is. I know I will have a hard time finding a company with as much heart as they do business sense, but its reassuring to know that they are out there.

    Cons

    My only con was the distance I had to drive. I lived in the city and the office is about 15 miles outside the city. That's not their fault- I just wished the commute was shorter.

  6. Helpful (2)

    SaaS done right for the customer and for the employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Outstanding office culture
    Charismatic CEO
    Close-knit teams
    Collaboration
    Smart leadership in each department
    Simplicity at the core of the business
    Challenging work
    Ability to innovate within your role/department
    Well designed processes
    Genuine customer focus
    Work-life balance
    Open communication about company goals, initiatives, performance, and future
    Innovative software that truly changes the lives of its users

    Cons

    Not being able to roll out all the features our clients request. AppFolio has a very active user base and they come up with a ton of excellent ideas. Creating a robust solution happens quickly but still does not seem to fully sate our client's hunger for product enhancements.

  7. Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at AppFolio (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture
    Working alongside great people
    Clients are happy with what they're getting
    A growing company with lots of room for growth

    Cons

    Pay is decent but not great
    Scaling up will become an issue in the future
    Software seems a but outdated, there needs to be more improvements

    Advice to Management

    Continue to inspire your employees with enthusiasm

  8. Helpful (2)

    Pretty close to perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Motivated co-workers full of positive energy
    -Growth, growth and more growth
    -Fast paced start up culture which keeps things exciting
    -Casual and relaxed environment. We work hard and have fun doing it.
    -The perks: lots and lots of free food, on site workout classes, happy hours, etc.
    -4 weeks paid vacation. GREAT work/life balance.

    Cons

    Not much. There are definitely some growing pains but that's to be expected of a company growing as rapidly as we are.

    Advice to Management

    Keep growing the team and enhancing the software but don't change much else! Things are great as they are.

  9. Helpful (2)

    Amazing Company, Ton of Career Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager

    I have been working at AppFolio full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The leadership team does a great job of instilling a strong company culture. It is a very positive, open environment and everyone is very welcoming. You immediately feel like a member of the family and make new friends that extend beyond work. We are incredibly spoiled with food, fun AppFolio gear, fitness, happy hours, company parties & contests. There is never a dull day at the office.

    In addition to the great atmosphere, it's exciting to be a part of a company that is growing so quickly. Every year we establish company initiatives that actually get implemented and completed. This is awesome to be a part of and gives you a sense of accomplishment. Our strong leadership team knows how to effectively lead each department and keep everyone in line with company goals. I feel honored to learn from the managers above me, there is a lot to learn for those early on in their careers.

    New employees also have the plus of a strong benefits packet. For the entry-level positions, it's rare to find a company that offers PTO (and a lot of it) & full healthcare coverage from the start. For the Services department, you have the option for a promotion after 6 months, that is unheard of at most companies! Overall I have nothing to say but great things and am excited to see what's to come.

    Cons

    I have no complaints. As a member of the Services department and Customer Success team, I feel the complete opposite of most of the other listed cons. Our department has the most promotions and team growth of any department, month over month. Experienced Services members also have the opportunities to move into other teams and departments which allows for further career advancement. Customer service is not an "easy" job, but any candidate just looking for a resume builder should find elsewhere. You'll quickly find that “easy” is boring and has less pay off long-term. AppFolio is a great company for motivated people looking to work hard and do their part to contribute to a growing company. Promotions and raises aren't given because of length of employment, they are something earned. I appreciate this at AppFolio because it allows the motivated employees to be rewarded for their hard work and stand out at the company. For new hires right out of college, it's best to understand that you need to work hard and be patient in the working world (one year at a company is not that long!!!). Promotions are earned and there is plenty of opportunity for them at AppFolio.

    Advice to Management

    Keep doing what you're doing!

    AppFolio Response

    Apr 16, 2015VP Marketing

    Thank you ! This is such a nice, thoughtful review - thank you for taking the time to write it. We have an amazing Services team and this is a huge factor in our customer's success and happiness ... More

  10. One of the happiest places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - amazing work environment
    - even more amazing people
    - strong core values
    - genuine interests in doing what's right
    - innovative, fast paced
    - well stocked kitchens

    Cons

    - growing pains
    - type of growth

  11. Helpful (1)

    Good company to start your off in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Engineer in Goleta, CA
    Former Intern - Software Engineer in Goleta, CA

    I worked at AppFolio as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very patient and helpful mentors, you will learn a lot. Appfolio can help you build up all the development skills quickly. The office uses open-ended design (just like Facebook), it's easy to ask for help; and all the other employees are very willing to help you.

    People here are passionate and with a sense of humor, we are always laughing around.

    Tons of snacks and drinks and fruits in the kitchen. You will never get hungry at work.

    Cons

    The salary is about average. Considering the light work load, it's decent enough.
    Goleta and Santa Barbara is a boring place, you need to drive 2 hours to reach LA.

    Advice to Management

    Keep up the good work in sales and marketing. Consider raising the salary to attract more smart people.

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