Apple
3.9 of 5 3,110 reviews
www.apple.com Cupertino, CA 5000+ Employees

Apple Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.9 3,106 reviews

                             

93% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(1,555 ratings)

81% of employees recommend this company to a friend
584 Employee Reviews Back to all reviews
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1 person found this helpful  

Great community of coworkers, but micromanaged

Specialist (Current Employee)

I have been working at Apple part-time for less than a year

ProsGreat benefits, even for part-time employees. Different work zones so you're always doing something different. Very picky in who they hire, so you're always around smart and talented individuals. Lax dress code. Great discounts! They stress that feedback is always open and welcome, which while it can be frustrating at times, is overall effective and helpful.

ConsThey micro-manage the hell out of you. ALSO if you ever plan on going into management, know this is a very difficult route if you come in as a specialist or really anything other than manager. They like to hire outside the company for all manager/store leader positions. Not saying it's impossible to work your way up (there's one manager at my store who did), but generally speaking it will take forever. Apply as a manager or for the ASLP program.

Advice to Senior ManagementStop micro-managing us. You hand picked us for our skills and abilities which should correlate with how you treat us on the floor. Most of us have college degrees or are working towards one, and we all have previous experience related to this job. We know what to do, don't micro manage just so you feel like you've done something managerial for the day.

Yes, I would recommend this company to a friend

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A good company, with an energetic corporate culture. Stringent restrictions keep employee satisfaction lower.

AppleCare Senior Advisor (Current Employee)

I have been working at Apple full-time for more than a year

ProsGreat products and an energetic workforce to back it up. Excellent perks with corporate benefits, health care, 401k, the works. Good discounts on products. An attempt to personalize communication between management and employees.

They do give you reasonable tools to help you fulfill your role. Expectations are high which keeps things interesting. Some managers genuinely care about your happiness and satisfaction, others seem aloof and self-concerned.

ConsThings are always in flux. You will likely not know about projects or new expectations until they are already announced, which makes it feel like you're always catching up. The job expectations are often increased without training to make sure you're able to do them right away. New opportunities can be spotty, and you have to have the right stuff when they come up. There is no time to prepare for positions down the road other than doing your current job exceedingly well.

As far as the role specifically, being on the phones constantly is wearing and leads to a lot of fatigue. There are almost no systems in place for job variation or ways to get different kinds of experience. Hard to make lateral moves within the company. Management can be stiff and unwilling/unable to make exceptions for when life issues come up.

Scheduling is a nightmare in this job. Your schedule preferences are limited and based on performance, and it is near impossible to swap shifts with someone, even when you have legitimate reasons for it (school, church, etc). Makes it very hard to plan any down time.

Few systems in place to attain new skills without an interested manager backing you up, which doesn't always happen.

Advice to Senior ManagementMake your employees feel like the most valuable asset. There is so much focus on the the customer that it is alienating after a while. The customer experience is important, but not at the expense of happy workers. Add variation to the jobs, and more opportunities to pick up diverse kinds of experience.

Yes, I would recommend this company to a friend

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Depending one what project you work on, this place is amazing or difficult

SQ Test Engineer (Current Employee)
Cupertino, CA

I have been working at Apple for more than 10 years

ProsApple is worldwide recognized for its innovative products, if you are interested on working for projects for the not too distant future with some really smart people, Apple can offer you that

ConsPay is low. Depending on what project you work on, working weekends for 6 months in a row is tough. A lot of new people with any real life experience, also a lot of people believe its a religion.

Advice to Senior ManagementPay you workers more, manage and plan for projects better

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Retail

Anonymous Employee (Current Employee)

I have been working at Apple

ProsGood insurance and outside benefits, i.e. cell phone discounts, transit pass and education reimbursement

Consretail hours, not challenging and not upward mobility

Advice to Senior Managementspend a day in the life of a genius,

Yes, I would recommend this company to a friend

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Not as awesome as I thought it would be

Anonymous Employee (Former Employee)

I worked at Apple

ProsThe compensation was good eventhough I came in as a contractor.

ConsNot exciting of a company to work for. You would think that this company would be open to hearing about ways to make change, but they are not.

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Great Vision and Purpose, Retail trails behind the rest of the organization

Senior Manager (Current Employee)

I have been working at Apple full-time for more than a year

ProsAmazing work/life balance, focused on customer experience over results, intelligent employee's

Conspoor bonus potential, limited growth opportunity, lack of transparency around necessary business data points needed to improve overall results

Advice to Senior ManagementTrust your retail store leadership to maintain confidentiality and provide the info that will allow them to do better work.

Yes, I would recommend this company to a friend

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Overall, a pretty good place. Some really great people are here!

Software Engineer (Former Employee)
Cupertino, CA

I worked at Apple full-time for more than a year

ProsWorked here for a few years. From what I heard, things seem to be pretty team-dependent. I ended up really loving my team, however. And, I always had awesome, awesome, awesome managers that I truly love. I never had to deal with politics here (although, again, team dependent). Benefits were pretty good, and I was able to balance work/life pretty well.

ConsI was a little unsatisfied with the work. I didn't really feel challenged. Additionally - and I realize this is quite petty - but hearing about the free and delicious food and on-site perks at Google didn't help. There is quite a lack of frivolous perks that you have at other tech companies. On a more serious note, the company culture doesn't seem very collaborative. I didn't really feel like i was part of anything big ever, or part of a bigger team than my own.

Advice to Senior ManagementFoster a more collaborative culture. More company-wide events.

Yes, I would recommend this company to a friend

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Great people to work with, but unrealistic demands from management.

Mac Genius (Former Employee)

I worked at Apple full-time for more than 3 years

ProsGreat company in general, get to work with a lot of very talented people. Paid training to become a Certified Mac Technician.

ConsIt's retail, hours are all over the place with no steady schedule. Extremely demanding with very little feedback from managers, just that the team is not doing enough to keep up with customer demands.

Yes, I would recommend this company to a friend

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Employee treatment different by division

Anonymous (Current Employee)
Cupertino, CA

I have been working at Apple full-time

ProsExciting to work on things the world will use en masse. Fun to work with other people who are so passionate about the products being made.

ConsThe company is any umbrella of divisions. There is a sort of hierarchy of divisions. Dev and Engineering teams (particularly iOS) get taken care or better—free dinners, RSUs available to more people, better holiday events. iTunes division gets free drinks, see free screenings of movies, and occasionally experience free shows. AppleCare gets nothing.

Advice to Senior ManagementTry to pretend you care about your employees being treated similarly to other divisions. Truly try to innovate on process and tools rather than always falling back to the safe and cheap thing. Just because Apple is massive now doesn't mean we should be waiting for smaller more agile companies to show the world how things could be done. Just because AppleCare is part of operations doesn't mean we should work on a shoestring including how employees are treated.

Yes, I would recommend this company to a friend

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Depends on management of location

Inventory Specialist (Current Employee)
Mission Viejo, CA

I have been working at Apple full-time for more than 5 years

ProsCasual atmosphere, co-workers, pay, benefits

ConsPoor management, incompetent people put in roles because of politics, sometimes going above and beyond isn't enough

Yes, I would recommend this company to a friend

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