Apple Reviews

Current Employee – been working at Apple as an intern for less than a year

Pros – You will learn something that you can't get in school. Good project to do with.

Cons – Bad team organization. Working alone. Bad food , no life style here. High pressure.

Advice to Senior Management – More meetings and make working environment more comfortable.

Yes, I would recommend this company to a friend

Former Employee – worked at Apple part-time for more than a year

Pros – -Can get a lot of hours as a part-time employee
-Valuable experience
-Fun culture
-Be the first to play with new Apple products
-Feel like part of a team
-Competitive wages

Cons – -Little to no flexibility
-Management was clueless at times
-Slow to give cost of living adjustments
-Very busy and stressful work lifestyle
-Virtually NO opportunity to move to corporate positions.

Advice to Senior Management – Learn more about the responsibilities of your fellow employees. Communication was often an issue because management assumed instead of asking questions. Create a kind of training or gateway to help employees grow and maybe find positions in Apple Corporate.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Apple part-time for less than a year

Pros – Challenging environment, chance for great interface with customers, awesome brand and product line to represent.

Cons – Very demanding learning curve for a 'retail job'.
Low pay for level of expertise and involvement required to do job adequately.

Advice to Senior Management – Promote from within more.
Profit sharing for all store employees based on a 'store wide' basis should be implemented. So if store is profitable beyond a certain metric, all employees should receive a bonus or share of the profit.

Yes, I would recommend this company to a friend

Current Employee – been working at Apple part-time for more than a year

Pros – Flexible Hours, decent pay, work from home, Good experience

Cons – Hectic, self-guided pace, very busy at product releases, mandatory overtime

Advice to Senior Management – Dont be so focused on metrics; it leads to a stressful environment which then bleeds through to calls and makes customers upset.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Apple part-time for more than 7 years

Pros – -Better pay than many retail jobs.
-Lots of cool coworkers with a diverse range of talents (professional photographers, artists, designers, musicians, teachers, etc.)
-Get to be part of the Apple craze, if that's your sort of thing.
-Fairly flexible hours.
-Good benefits, even for part-timers.

Cons – -It's still retail.
-No commission or bonuses for sales people, even if sales exceed $1million in a year.
-VERY busy almost all the time. Becomes stressful.
-Limited pay jumps with role changes (from sales to iPhone tech support, there is no raise at my store. From iPhone tech support to "Genius," it's about $3/hr)
-Management doesn't manage well. Lots of micro-management. Difficult to get help from management when needed. They all know they have to suck up to the Store Lead, which affects their ability to work FOR the other employees.
-Working on weekends and holidays (there's a blackout around winter holidays, so traveling over Christmas is not likely, for example)
-Some stores are 24 hours, which means you might have to work some very strange hours.
-Not a lot of chances for advancement.
-No tangible rewards for good work, generally.
-Small annual raises of about 3-5% of your wage.

Advice to Senior Management – If you're an Apple manager and you're reading this, take note. In many of your stores, your employees are stressed out and unhappy with your management styles. When going over the anonymous reviews given every quarter, don't pay attention to your final NPS score (shows overall approval of working at Apple). Ignore the positive reviews, as you should be getting them in the first place. Work on the negatives. In my experience, the least happy people also have been at the store for the longest time, and have the best ideas for fixing the problems. Apple retail is declining as a good place to work because the people with experience are being pushed out by poor management and bad leadership attitudes. Stand up to your store leader and support the other employees. If your store lead is around as little as mine, you know he/she has no idea what the store needs to keep the workers happy. Really cherish these workers; they're the only reason you have a job.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Apple full-time for more than a year

Pros – working with people, team, managers. i like working with computers and technology as well.

Cons – needs more pay for work. it's hard to work for a company that you don't morally support.

Yes, I would recommend this company to a friend

Former Employee – worked at Apple full-time for more than 3 years

Pros – Lots of fresh talent in these stores. I learned so much within the course of three years. Made a lot of friends for life in this company. They love to promote from within.

Cons – management is usually not experienced in computers, you will be micro-managed, drink the cool-aid or be shunned. Don't be even 5 minutes late or you will be on your way out in no time. Once your a Genius or a manager you've hit the ceiling and corporate does not seek to hire retail employees.

Advice to Senior Management – Stop micro-managing. Most of your employees may look and act young but are a great source to team up with. You burn them and they will make your life hell.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Apple full-time for more than 7 years

Pros – Great company. Excellent benefits. Innovative products.

Cons – Lots of politics. There has been little promotion from within. Senior management has been hiring people from outside Apple that are bringing the negative corporate culture to Apple. Way too many business processes and a very generic approach to running a sales organization.

Advice to Senior Management – Stop hiring people from outside the company and develop internal candidates.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Apple part-time for more than a year

Pros – Great place to network. Apple software certifications are free. Discount on products.

Cons – No room to grow. No connection from retail to corporate. Horrible scheduling. Shifts are either far to long or far to short (aka either 9 hours or 4 hours) most often. Pay is not appropriate for the work you will be made to do.

Advice to Senior Management – Remember the value of your employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Apple full-time for more than 10 years

Pros – Get to work on new cool stuff

Cons – Low, pay raises, no stock this year after getting it for many years, even having a decent review.

Advice to Senior Management – Use some of that $100B for the engineers.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company