Apple

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Apple Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.9 3,480 reviews

92% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(1,828 ratings)

81% of employees recommend this company to a friend

Review Highlights

Pros
  • Great benefits with above average pay scales for most departments(in 207 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers(in 195 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours(in 190 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors(in 133 reviews)

124 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Sold a pipe dream

    Manager (Current Employee)

    ProsThe pay, benefits and discounts were great. I got to work with some smart and amazing people.

    ConsNo work life balance. Favoritism was an issue that was never addressed. People not being accountable for their actions and performance made it frustrating. Although there are several talented and intelligent ppl, there was equally lazy idiots that should have never been hired and deserve to be fired that still work there. I would never wish bad on anyone, so I will say I hope the culture changes for the better.

    Advice to Senior ManagementGet it together

    No, I would not recommend this company to a friend

     

    Horrendous

    Anonymous Employee (Former Employee)

    ProsNo pros at all, I'm not even going to waste my time saying anything good about this overly-rated abomination of a company.

    ConsTerrible company that works their employees like slaves, only concern with profits rather than true innovation. Apple should be a victim of more cyber-attacks.

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    • Approves of CEO

     

    Genius

    Mac Genius (Former Employee) Chandler, AZ

    ProsWork with new technology, never boring! Always on your toes thinking fast.

    ConsYou are on your feet. Hard to advance in the company. You work with unhappy customers at times.

    Advice to Senior ManagementBe as supportive as you can and always assume positive intent in the employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
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    • Approves of CEO

     

    If you have a disability - you are not welcome

    Tech Advisor (Former Employee) North Sacramento, CA

    ProsThe brand name adds value on your resume

    ConsThe company lower managers don't care about work balance with personal life especially if you are suffering with any type if disability. They will not accommodate flexibility with work schedule and still expect 60 - 70 hours of extreme work pressure. They have no apathy and will fire you even if you go on medical leave. Not a place for those who have any empairments.

    Advice to Senior ManagementHave 360 rating with lower management. There is a reason why your customer support area is struggling. It's not the workers it's those that you have in charge. People are people not robots or a number to be discarded at whim of management.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    I think I bit into a Rotten Apple

    Anonymous Employee (Current Employee)

    ProsGreat products, although I am reconsidering my support of them after my experience. Caffe Macs has some good offerings.

    ConsThis review is for the IS&T area. Probably a worse-than-is-usual experience here than in other areas, as has already been noted in some other reviews. Arrogance is high, timelines are outside of the bounds of reality, documentation is poor, and leadership is weak. The emphasis on quality does not extend beyond the Apple marketing veneer, and certainly does not apply to software. I saw a group of engineers working literally 24/7 for an internal application over a stretch of 3+ months, with no end in sight. If you are at all rational, creative, and desire any type of work-life balance, you should reconsider your options. The worst behavior at any company that I have ever seen. Appalling.

    Advice to Senior ManagementWhat will you do when your fanboy and H1-B base of free labor dies from exhaustion?

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    If you want to work with fake people who don't care about you this is the place to be.

    Anonymous Employee (Current Employee) Chicago, IL

    ProsGreat pay that is literally the only pro.

    ConsManagement is terrible, they only care about themselves, every week something new comes up that they are trying to sell us on. The flavor of the week management style is VERY much the way of life. Customers are self entitled and they speak to you any way they want and get away with it. Team is great if you want to get drunk or get high as that is what the majority of team members do to cope with managers and customers.

    Advice to Senior ManagementPlease don't lie to everyone about being promoted, you all use these 'promotions/career experiences' as bargaining tools yet they never are real. If you cared half as much about your employees as yourself you would be a great company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Great Benefits, Terrible Management

    Red Zone Specialist (Current Employee) Cambridge, MA

    ProsBenefits (even for part-time employees), discounts, coworkers are always very interesting and fun.

    ConsInconsistent hours, terrible work-life balance, management wants everyone to be a cookie cutter employee with not much room for individuality. Terrible growth opportunities. As an engineer by training, I was told that I "wasn't qualified" for a repair technician position and that I would need to stay in sales. The management team has no experience with technology and is not even required to have used our products in the past. They have no idea what's going on with the technology itself.

    Advice to Senior ManagementDon't be afraid of individuality and value the status of the part-time role. These employees are looking simply for a part-time job, not a life long career with Apple.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Work culture does not make up for the very low wages.

    Applecare Advisor (Current Employee) Austin, TX

    Pros24 hour gym, Monthly Beer Bashes, and employee discounts on Apple products and select 3rd party vendors.

    ConsDue to the current economy, I had to take a 40% pay cut to work here. To advance from your current position, "it is not what you know, but who you know." If you do not know anyone, be prepared to stay in your current role for at least a year or more.

    Advice to Senior ManagementIncrease the wages for your front-line employees, offer free food or at least a daily budget for your standard employees, and free healthcare to match our competitors' benefits.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    1 person found this helpful  

    one more thing ... mostly bad things

    Not Revealing (Current Employee) Cupertino, CA

    ProsThe fact that Steve Jobs founded this place and worked here
    Brand Name
    Products
    $$, Freebies, Benefits

    ConsApple is a mini-China. All operations are handled from China, lot of Chinese people work here. Basically, imagine the China country culture itself, you get the idea. That is the work culture.

    Everyone texts everyone and it can be at odd times with no privacy over weekends/nights/days/weekdays.

    Some smart people here, but there are some rude ones that think they are Steve Jobs.

    Work life balance is literally non-existent. I have seen people cry at times, and detest their jobs.

    Managers are more like slave-drivers. Typically they do not have your back if you run into any trouble.

    Advice to Senior ManagementSteve founded this awesome beautiful company. That is the best thing about apple. If you want to respect Steve, and live up to his expectation and pay homage, you need to start caring about people that work for you. Pay some attention to this 24/7 work culture you demand out of every employee.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Developer Program Support

    Developer Support (Former Employee) Austin, TX

    Pros-Relatively fixed schedule
    -Good Insurance
    -Safe area

    Cons-Poor hiring process, a lot of the people they would end up hiring are some of the most self centered people you will come across
    -No value system in department, just easily skewed numbers and gossip
    -Many of the managers are dishonest and have no issue saying whatever they think the other person they are having a conversation with what wants to hear
    -Lack of short or long term growth
    -1 to 2 managers at most would be working while we would run full staff unnecessarily on holidays. Some holidays like 4th of July they would buy pizza after realizing we would run out of work after an hour.
    -Poor planning was the norm
    -Most people are afraid to speak up in fear of retaliation which often made for a volatile work environment

    Advice to Senior Management-Ask questions and the right questions
    -Make yourselves available in some capacity outside of required meetings
    -Don't take your employees for granted

    No, I would not recommend this company to a friend

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