Apple
3.9 of 5 3,437 reviews
www.apple.com Cupertino, CA 5000+ Employees

Apple Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.9 3,436 reviews

                             

92% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(1,795 ratings)

81% of employees recommend this company to a friend
120 Employee Reviews Back to all reviews
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    If you have a disability - you are not welcome

    Tech Advisor (Former Employee)
    North Sacramento, CA

    ProsThe brand name adds value on your resume

    ConsThe company lower managers don't care about work balance with personal life especially if you are suffering with any type if disability. They will not accommodate flexibility with work schedule and still expect 60 - 70 hours of extreme work pressure. They have no apathy and will fire you even if you go on medical leave. Not a place for those who have any empairments.

    Advice to Senior ManagementHave 360 rating with lower management. There is a reason why your customer support area is struggling. It's not the workers it's those that you have in charge. People are people not robots or a number to be discarded at whim of management.

    No, I would not recommend this company to a friend

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    I think I bit into a Rotten Apple

    Anonymous Employee (Current Employee)

    ProsGreat products, although I am reconsidering my support of them after my experience. Caffe Macs has some good offerings.

    ConsThis review is for the IS&T area. Probably a worse-than-is-usual experience here than in other areas, as has already been noted in some other reviews. Arrogance is high, timelines are outside of the bounds of reality, documentation is poor, and leadership is weak. The emphasis on quality does not extend beyond the Apple marketing veneer, and certainly does not apply to software. I saw a group of engineers working literally 24/7 for an internal application over a stretch of 3+ months, with no end in sight. If you are at all rational, creative, and desire any type of work-life balance, you should reconsider your options. The worst behavior at any company that I have ever seen. Appalling.

    Advice to Senior ManagementWhat will you do when your fanboy and H1-B base of free labor dies from exhaustion?

    No, I would not recommend this company to a friend

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    If you want to work with fake people who don't care about you this is the place to be.

    Anonymous Employee (Current Employee)
    Chicago, IL

    ProsGreat pay that is literally the only pro.

    ConsManagement is terrible, they only care about themselves, every week something new comes up that they are trying to sell us on. The flavor of the week management style is VERY much the way of life. Customers are self entitled and they speak to you any way they want and get away with it. Team is great if you want to get drunk or get high as that is what the majority of team members do to cope with managers and customers.

    Advice to Senior ManagementPlease don't lie to everyone about being promoted, you all use these 'promotions/career experiences' as bargaining tools yet they never are real. If you cared half as much about your employees as yourself you would be a great company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Benefits, Terrible Management

    Red Zone Specialist (Current Employee)
    Cambridge, MA

    ProsBenefits (even for part-time employees), discounts, coworkers are always very interesting and fun.

    ConsInconsistent hours, terrible work-life balance, management wants everyone to be a cookie cutter employee with not much room for individuality. Terrible growth opportunities. As an engineer by training, I was told that I "wasn't qualified" for a repair technician position and that I would need to stay in sales. The management team has no experience with technology and is not even required to have used our products in the past. They have no idea what's going on with the technology itself.

    Advice to Senior ManagementDon't be afraid of individuality and value the status of the part-time role. These employees are looking simply for a part-time job, not a life long career with Apple.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Work culture does not make up for the very low wages.

    Applecare Advisor (Current Employee)
    Austin, TX

    Pros24 hour gym, Monthly Beer Bashes, and employee discounts on Apple products and select 3rd party vendors.

    ConsDue to the current economy, I had to take a 40% pay cut to work here. To advance from your current position, "it is not what you know, but who you know." If you do not know anyone, be prepared to stay in your current role for at least a year or more.

    Advice to Senior ManagementIncrease the wages for your front-line employees, offer free food or at least a daily budget for your standard employees, and free healthcare to match our competitors' benefits.

    No, I would not recommend this company to a friend

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    one more thing ... mostly bad things

    Not Revealing (Current Employee)
    Cupertino, CA

    ProsThe fact that Steve Jobs founded this place and worked here
    Brand Name
    Products
    $$, Freebies, Benefits

    ConsApple is a mini-China. All operations are handled from China, lot of Chinese people work here. Basically, imagine the China country culture itself, you get the idea. That is the work culture.

    Everyone texts everyone and it can be at odd times with no privacy over weekends/nights/days/weekdays.

    Some smart people here, but there are some rude ones that think they are Steve Jobs.

    Work life balance is literally non-existent. I have seen people cry at times, and detest their jobs.

    Managers are more like slave-drivers. Typically they do not have your back if you run into any trouble.

    Advice to Senior ManagementSteve founded this awesome beautiful company. That is the best thing about apple. If you want to respect Steve, and live up to his expectation and pay homage, you need to start caring about people that work for you. Pay some attention to this 24/7 work culture you demand out of every employee.

    No, I would not recommend this company to a friend

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    Developer Program Support

    Developer Support (Former Employee)
    Austin, TX

    Pros-Relatively fixed schedule
    -Good Insurance
    -Safe area

    Cons-Poor hiring process, a lot of the people they would end up hiring are some of the most self centered people you will come across
    -No value system in department, just easily skewed numbers and gossip
    -Many of the managers are dishonest and have no issue saying whatever they think the other person they are having a conversation with what wants to hear
    -Lack of short or long term growth
    -1 to 2 managers at most would be working while we would run full staff unnecessarily on holidays. Some holidays like 4th of July they would buy pizza after realizing we would run out of work after an hour.
    -Poor planning was the norm
    -Most people are afraid to speak up in fear of retaliation which often made for a volatile work environment

    Advice to Senior Management-Ask questions and the right questions
    -Make yourselves available in some capacity outside of required meetings
    -Don't take your employees for granted

    No, I would not recommend this company to a friend

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    Provided phone support for Apple products.

    Customer Service Representative (Former Employee)
    Lexington-Fayette, KY

    ProsOpportunity to meet new people on the phone. Get to work with new apple products

    ConsLow pay. Shift bids, can't keep the same shift, have to bid for shifts every three months. Dirty work environment.

    Advice to Senior ManagementI worked for Apple ( phone support ) in Lexington, Ky. I moved to Honolulu, Hi and applied for a position in the Apple retail store and was given an interview. I received an email saying that there were more qualified candidates being considered for the position. I was shocked. I love Apple products and would recommend them to anyone and have pushed my friends to get them. My friends often call me ( the ones who don't have apple care ) asking if I can help with there issues. I once got a call while working for Apple from a Apple retail store and ended up helping the retail worker sell 61 iMacs. That's right 61 iMacs at once. With Apple care. If you don't like the way people look, then tell them that. Oh wait, that's against the law. Wouldn't want to ruin apples image. Just lie to them. Because I know that I'm more than qualified to sell Apple products.

    No, I would not recommend this company to a friend

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    Former Apple employee

    Apple Employee (Current Employee)

    ProsEnjoyed the teamwork and 'fearless feedback' which worked great for everyone to generate revenue for Apple.

    ConsHire better managers with management experience and key skill sets and not those who have been sitting in retail for the past 20 years. If managers are there just for a paycheck who dislike their job, pay them 5k to get out and replace them with new leadership who will get the job done.

    Advice to Senior ManagementChange management on a quarterly basis and if you're sitting on a few billion dollars, consider changing the pay structure for all employees so they can take a vacation, buy a car and have the opportunity to buy a home. If Apple runs a reputable company then provide incentives with better pay to keep employees for the long haul.

    No, I would not recommend this company to a friend

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    Genius

    Apple Genius (Current Employee)
    Los Angeles, CA

    ProsBenefits. That's it. The stress of this job is insane, and if you don't drink the cool-aid you're not going to last long at all.

    ConsYour time availability for full-time employees is 6-7 days mandatory. Part-time is 3-7 (but you can only have one weekend day off, and if you don't specify, you WILL work both weekend days).

    This company is excellent at giving you just enough money and benefits to keep you stuck in which ever position you're in. And don't forget, there is NO position (except store manager) that gives you ANY skills to improve your résumé and move on to a better job. DO NOT come here intending on making it to Apple Corporate, and DO NOT expect this to be "the end game."

    Pay is sub-par (especially for the richest tech company in history). Sales "Specialists" start at $13/hr, "Experts" at $18, and "Creatives" and "Geniuses" at around $20/hr... but you'll never start out as the latter 3. You almost always have to start as a Specialist.... Oh, and there's NO COMMISSION. EVER.

    One last thing... your annual "raise" (if you're an exceptional employee) will be around 60 cents.

    I've noticed that the only people who think this company is good to work for, are people with no college education, used to be homeless, ex drug-addicts, or simply have extremely low self-esteem and low self worth.

    Advice to Senior ManagementSince management gets all of their orders from corporate (in Cupertino), there's nothing that management can do to improve work conditions, even if they wanted to... Their Christmas bonuses depend on it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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