Apple
3.9 of 5 3,100 reviews
www.apple.com Cupertino, CA 5000+ Employees

Apple Reviews

Updated Apr 8, 2014
All Employees Current Employees Only

3.9 3,100 reviews

                             

93% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(1,550 ratings)

81% of employees recommend this company to a friend
258 Employee Reviews Back to all reviews
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The rumors are TRUE!

Apple Genius (Former Employee)
Raleigh, NC

I worked at Apple full-time for more than 5 years

ProsOne of the best things about Apple is the community. Being able to work for the company that produces hardware, software and support for them both is a big plus. Additional training and resources are always available.

ConsIt doesn't take very long if you search the internet for people dissatisfied with Apple. Although with anything online, some claims are petty or from former bitter employees. If you are favored and well liked you will go far regardless of your skills. I believe people should only be rewarded for a job well done. I've seen countless skilled & talented coworkers, that deserved the opportunity, be passed over often, for someone less qualified. I understand every business is political to a point, but when this practice becomes the norm, there is a problem.

Advice to Senior ManagementSenior management should really take a look at who they are hiring as Assistant managers. Several are woefully under qualified and have difficulty meeting the performance goals listed within the job description.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Working Retail at Apple is still working Retail - no matter your title.

Business Specialist (Former Employee)
Los Angeles, CA

I worked at Apple full-time for more than a year

ProsThe benefits were great - health, matching 401k, stock options. Pay was good for retail, and the discounts (Apple-provided and third party) were insane. By the time I left, I was up-to-speed technologically. My peers were INCREDIBLY talented, charismatic people. The only positive thing I have to say about management was that they knew how to hire.

ConsBusiness at Apple is a grey, murky area. There's no alignment with enterprise-level business sales, so internal poaching happens. We had to share our inventory with the store, so sending a customer to third-party sales options happened from time to time and was frustrating.

Store Management was extremely short-cited - most of them had only ever worked retail, which didn't help the company's vision to be more than just a retail location. They didn't understand anything beyond what was right in front of their noses. I felt smarter than most of my "leadership".

I shouldn't have been hired at the store - I was overqualified for the job. When management realized that, I wish they would have assisted me in looking for other opportunities...I would have liked staying with the company, but I didn't know what other options there were.

Advice to Senior ManagementJust because you know buzzwords doesn't mean that you understand them.

Store Management: If learning about the Business Team is part of your training, it's your responsibility to retain that knowledge. (We facilitated "What does it mean to be a Business Specialist?" presentations every few months, not to highlight what we were working on at the time, but to outline, again, what our job entailed.)

Business Management: GROW A PAIR. Stand up for your team. Don't be a passive "company man".

Corporate: Learn operations. Visit the stores. Talk to the low men on the totem pole. Listen to them. Consolidate.

Yes, I would recommend this company to a friend

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Great to work for if you are looking for another job.

Fraud Prevention Specialist (Current Employee)
Austin, TX

I have been working at Apple full-time for more than 3 years

ProsGreat benefits, 401(k) match, vacation time, sick time, will pay for school (as approved by your immediate supervisor), great to have Apple on your resume, job security, takes a lot to get fired.

ConsTraining is a work in progress, dept is going through growing pains, only motivation to do hard work is for the chance you MIGHT get the schedule you want, shift bids every 6 months, hard to get recognition, when you do get recognized you aren't eligible to receive another award for over a year, employee morale is low. Keep in mind this company is based in California so there's a lot of thin skin.

Advice to Senior ManagementLift the year probation on award winners, expand rewards program instead of diminishing it, stop dangling carrots when you know you aren't going to deliver.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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They will run you down

Genius Administrator (Former Employee)
Nashua, NH

I worked at Apple full-time for more than 3 years

Pros-Great personalities in coworkers
-Every day is different
-Some great customer interactions
-Cool technology

Cons-Tough to deal with disappointed customers
-Lack of support from leadership
-Shifts are exhausting

Advice to Senior Management-Please decide if you want to be a "turn and burn" employer or if you actually want to develop career paths. In my experience, we were promised everything, and treated like we were replaceable.

No, I would not recommend this company to a friend

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Micromanagement

Anonymous Employee (Former Employee)

I worked at Apple

ProsCasual atmosphere. Face to face communication not required during normal work hour.

ConsMicromanaging. No flexibility. Feels like a line worker. Bullying.

Advice to Senior ManagementIt's not okay to discriminate by age or sex.

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Horrible HR Practice

Store Manager (Former Employee)

I worked at Apple full-time

ProsProducts, intelligent and talented workforce, lots of opportunity for growth

ConsExtreme politics to a point of not truly supporting a performance based culture, HR practice was a joke (from how they promoted, to how they rolled out training, etc.)

Advice to Senior ManagementHigher level executives need to work on visibility and make their presence known. There was a considerable disconnect between the people doing the work, and the executives. With Apple being such an incredibly innovative company from a product perspective, they were far from that in how they managed people. Lots of traditional, autocratic, hierarchical structure. I witnessed a lot of morale issues and people problems that could be addressed with putting more focus on understanding how to manage talent and engage the workforce.

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Order Support Specialist

Order Support Specialist (Former Employee)
Austin, TX

I worked at Apple full-time for more than 5 years

ProsGreat benefits. Ok Pay. They will match 401k to a point

ConsYou will never move up unless you are buddies with management.

Advice to Senior ManagementQuit micro managing and watch lower management who take advantage of their workers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Don't get too comfortable

Back of House (Former Employee)
Los Angeles, CA

I worked at Apple full-time for more than 3 years

ProsDiscounts
Surrounded by some great people
Good work experience to understand how awful the human race is
Looks good on a resume (as I've been told)
Really good health benefits
Stock purchase plan

ConsDon't get paid nearly enough
Was around during the awesome $2-5 raise that many employees got, but otherwise it's around $.25-$.75, once a year.
Not enough support for the Back of House (this is company wide, not just my store)
You're working retail
Did I mention it's retail?
For my store, it was 24 hours minimum you had to work per week, which is not an easy thing to do when you're going to school full time. They used to be a lot more flexible with students and their schedules, but they seemed to have changed that.
It pays you just enough so that you're afraid to move on to anything else. You get comfortable and next thing you know, it's 3 years later and you're at the same store. I've seen it happen to many people until they realized they can do better and left. Just be careful. This is a decent job if you're working here and going to school, but after that, get out.

Advice to Senior ManagementSupport your BOH teams. They may not be customer facing, or sell anything, but they are the reason products get restocked, computers are available to be purchased and how customers computer parts get received on time. Take a little time and actually try to understand what they go through on the day to day, it would mean a lot to them.

No, I would not recommend this company to a friend

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Customer support process

Quality Program Manager (Current Employee)

I have been working at Apple full-time for more than 5 years

ProsDynamic, fast paced. Smart people around you who take pride in their work.

ConsDifficult to move up or around. They like you to get good at one thing and them just do it. Not employee focused.

Advice to Senior ManagementCare more about the people going all the work.

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High octane + fast pace

Anonymous Employee (Former Employee)
Cupertino, CA

I worked at Apple full-time for less than a year

ProsVery smart and dedicated folks. Good benefits and great cafeteria. On site health and welllness center (cupertino) is very nice. Laser focus on milestones and schedule.

ConsPeople are very busy with tasks on hand and have little or no time to pause and think about the task. Big and complex processes which can lead to small rivet in a big machine feeling. Very limited time to work on new things due to schedule.

Advice to Senior ManagementImprove the process and put down time between projects in schedule.

No, I would not recommend this company to a friend

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