Apple

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Apple Reviews

Updated December 21, 2014
Updated December 21, 2014
4,107 Reviews
3.9
4,107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,274 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

799 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Genius

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Genius in Aventura, FL
    Former Employee - Mac Genius in Aventura, FL

    I worked at Apple full-time (more than 3 years)

    Pros

    Apple invests a lot in your genius training, and management have respect for you so they dont really bother you or second guess any of your decisions

    Cons

    The overall direction of the company isnt what it was before. now its very power/money hungry and customers are taking a back seat to it all. People get hired into leadership roles who either do not know how to use a mac or dislike them. makes zero sense.

    Advice to ManagementAdvice

    stay at best buy

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store) in Cupertino, CA
    Current Employee - Mac Specialist (Apple Store) in Cupertino, CA

    I have been working at Apple part-time (more than an year)

    Pros

    Part time benefits and great networking!

    Cons

    Everything about the managers in general

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Impactful, but stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in Short Hills, NJ
    Former Employee - Mac Specialist (Apple Store) in Short Hills, NJ

    I worked at Apple part-time (more than 3 years)

    Pros

    You are a part of a team that is very smart, caring, approachable and you feel like you make an impact in your daily interactions.

    Cons

    Not much opportunity for growth. Depending on your location, leadership may or may not take an interest in developing career.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Rewarding at first, make sure you are a favorite among the managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store)
    Former Employee - Mac Specialist (Apple Store)

    I worked at Apple full-time (more than 3 years)

    Pros

    Great culture, I met people that I would never ever have met and I am still friends with them even after I left the company on good terms.

    Cons

    Micro management, managers don't know much when it comes to operations within a position.

    Advice to ManagementAdvice

    Managements level of knowledge of products is very small. There is not an open dialogue with management anymore. There always right no matter what. Wasn't always that way but "fearless feedback" doesn't exist anymore. Work life balance isn't the best either. Usually worked closing shifts because thats the need of the business. I will say that I am very thankful what Apple made me into. You need a combination of in with management and hard work. Must perform and make them lots of money. Moved up in the store within 4 years of my time there. Held multiple positions, Apple needs to rethink the way they hire management. When stores succeed, I can assure you that its not management thats doing it, its the hard working people there. Managers had no influence on my performance, they had the decision making power to move me up. When I left, management was saying that we will hire anyone right now. Its kind of sad, start with fixing management within the stores. There is very little respect for them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Great learning experience overall, but really poorly paid given the amount of work and self-teaching that was required.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative in Atlanta, GA
    Former Employee - Creative in Atlanta, GA

    I worked at Apple full-time (more than 3 years)

    Pros

    The best reasons to work there are the ability to share a little bit of your passion for Apple products with the customers , and to work alongside some very intelligent and interesting individuals.

    Cons

    I felt that the pay was not up to par with the job demands, which can be very stressful. And by the time I left the company, I felt that their emphasis on training their employees well was taking a back seat to just selling as much as possible at all times.

    Advice to ManagementAdvice

    The company allows employees to get burned out too easily. The retail stores are very busy places, and I found that they were too often understaffed given how much traffic was the store was experiencing.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Has been a good learning experience but the retail schedule is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Creative
    Current Employee - Apple Creative

    I have been working at Apple full-time (more than 3 years)

    Pros

    good people to work with; customers and employees.

    Cons

    Terrible work schedule, you never get weekends. Low pay.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    good team, good product but lack of growth oppotunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Cupertino, CA
    Current Employee - Senior Software Engineer in Cupertino, CA

    I have been working at Apple full-time (more than 3 years)

    Pros

    very good people and team. plenty of learning opportunities.

    Cons

    very hard to gain insights or big picture view of the product because of the secretive culture.

    Advice to ManagementAdvice

    Engage engineers in the early stage product development and decision making

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    High stress technocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Cupertino, CA
    Current Employee - Senior Software Engineer in Cupertino, CA

    I have been working at Apple full-time (more than 5 years)

    Pros

    Highly successful, high visibility, prestige job

    Cons

    Too much secrecy between teams. Technocrats run development. Politics drives development. Little recognition and reward.

    Advice to ManagementAdvice

    Open up. Improve collaboration between teams. Be aware of customer desires. Give employees a break from 60-hour weeks.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Apple Genius

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius in Aventura, FL
    Current Employee - Apple Genius in Aventura, FL

    I have been working at Apple full-time (more than 5 years)

    Pros

    Challenging, fun great people. Good benefits.

    Cons

    Exhausting, repetitive and few advancement opportunities if retail is not your end goal.

    Advice to ManagementAdvice

    Review and merit system is far from effective. It's not 95/5 take responsibility for your help in development

    Recommends
    Positive Outlook
    Approves of CEO
  11. 7 people found this helpful  

    Avoid IS&T like plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Sunnyvale, CA
    Former Employee - Senior Software Engineer in Sunnyvale, CA

    I worked at Apple full-time (more than 3 years)

    Pros

    If you get a chance, work in the core groups that deal with iOS,OSX, iTunes, AppStore, etc. Avoid IS& T. IS&T = Information services and technology

    Cons

    1. I worked in IS&T group at apple. This IS&T is totally different from the main Apple. I have often heard this: "Those who don't make it into the infinite loop, end up at IS&T". In other words, IS&T is a second rate citizen at apple. Of course, IS&T supports many IT services (jobs, recruiting, payrolll, mail, directory, sales, GBI). For instance, online and retail stores are supported by IS&T.

    2. You see 3 contractors for every employee in IS&T. And IS&T has global contracts with Infosys, TCS, Wipro, etc; the latter companies supply 1 online resource for every 4 offshore resources. In many application support groups, you find the dumbest of the dumb among the people that global offshoring companies have placed.

    3. Too much politics and too many lifers in IS&T. The only game in the town for IS&T is to how to brown nose each other. Yes, there are too many Indians there; as a consequence, you find smart people among them, and dumbos as well.

    4. Advice to prospective employees: if you are talented, and if you can find a better job, just avoid any and every group in IS&T. Someone may say "Oh, apple gonan help you on your resume"; it is half true. If you are smart, talented, you don't to worry about the apple factor on resume.

    If you get a job in the core engineering groups, go for it. If you are interviewing in IS&T, just avoid any offer and go and work elsewhere, and increae your skills.

    5. If you are applying for some project manager, manager, teamleads (for app support, etc), of course, you won't have much choice. I don't complain if you go for IS&T: but it is a great place to learn politicking. This politicking has led to more offshoring; why? The more employees you get, the more you need to fight for bonus for your group; so, it is better to offshore, and keep less number of employees, and get more bonus.

    6. You are not going to get any quarterly bonus; however, people in core groups get such bonuses. Some people don't get first year bonus in IS&T. And the bonus is like 7 to 10 percent. Don't come here, hoping that you gonna get similar wages in core engineering groups.

    Advice to ManagementAdvice

    Clean that place called IS&T

    Neutral Outlook
    Approves of CEO

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