Apple

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Apple Reviews

Updated November 20, 2014
Updated November 20, 2014
3,986 Reviews
3.9
3,986 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,201 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 241 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 205 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 245 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 149 reviews)

More Highlights

1,303 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Awesome company for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applecare Advisor in Austin, TX
    Current Employee - Applecare Advisor in Austin, TX

    I have been working at Apple full-time (less than an year)

    Pros

    The possibilities are endless in this company. Almost every month there are different positions that are available for you to apply. The culture is extremely laid back. The managers (most) really care what you have to say and work with you to meet your career goals and help you develop into an awesome leader.

    Cons

    I'd say it is very difficult in some departments to be noticed, considering there are LOTS of people that do exactly what you do. Overall what I am trying to say its you absolutely have got to be the BEST or innovative (which is key) to be noticed and can get a promotion or raise. My opinion, a 5-10% increase in the current salaries / per hour increase would be just fine considering that we work our butts off.

    Advice to ManagementAdvice

    Keep up the good work. Management is excellent. Maybe focus more on career building.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Crazy hours, great opportunity, a real learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back of House Specialist in Durham, NC
    Former Employee - Back of House Specialist in Durham, NC

    I worked at Apple full-time (more than 3 years)

    Pros

    The environment that Apple had/has makes dealing with retail customers possible.
    The benefits in my opinion are some of the greatest for a retail job.

    Cons

    Sometimes management can overwork you.
    Management won't always be on your side, even if you are following policy.
    Management can seem to care more about the onetime buyer, then the everyday employee.

    Advice to ManagementAdvice

    Managers used to be there to help the employees do their jobs. Unfortunately, now they seem to be their to micromanager employees and tell them when they

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Back of House specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back of House Specialist
    Current Employee - Back of House Specialist

    I have been working at Apple full-time (more than 5 years)

    Pros

    Great people to work with, great benefits. Lets you do as you see fit, lots of belief in it's people.

    Cons

    Customers can sometimes be unnecessarily rude and mean.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I worked at Apple

    Pros

    people focused, innovative, exciting and cutting edge. Company values and culture are exactly what you would expect

    Cons

    none that i can think of

  6.  

    Best retail job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius in Chicago, IL
    Current Employee - Apple Genius in Chicago, IL

    I have been working at Apple full-time (more than 5 years)

    Pros

    Depending on the store there is strong support from your managers. Most of your co-workers are people who are contributing to the arts in in an incredible way.

    Cons

    Every retail job has crazy customers. At Apple you get a great taste at how un-human people are. Some fail to notice that they are entering a store that doesn't revolve around them.

    Advice to ManagementAdvice

    Don't ask your team members, especially Geniuses to be flexible. It puts more stress on us.
    Back us up and follow through when we are trying to stay true to policies, don't deviate because it makes us look like idiots and we have not done our job.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Apple Retail Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in New York, NY
    Current Employee - Apple Retail Specialist in New York, NY

    I have been working at Apple part-time (more than an year)

    Pros

    Company cares about the employees and takes care of their needs. They provide a great balance of work life and the benefits provided are great. Never felt pressured or stressed out to a point where I did not want to work.

    Cons

    Growth was not very well, it also depends on your store and mangers but for the most part they want to see years of experience just to be a genius. Sometimes even favoritism. They make growing into a role much harder when newbies can just be hired into the role. They require you to go through each role and wait minimum 6 months to change roles. Even feedback does not help this situation.

    Advice to ManagementAdvice

    Help grow employees for their best interest. Don't make it harder for employees just because you want to keep them on your team longer.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    My experience at Apple has been nothing short of phenomenal; you're surrounded by a brilliant group of individuals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Cupertino, CA
    Current Employee - Senior Business Analyst in Cupertino, CA

    I have been working at Apple full-time (less than an year)

    Pros

    Flexible hours, travel opportunities, beer bashes, ideal weather, wide array of food options, casual wear, company prestige, company pride, generous time-off benefits, great healthcare benefits, loose management structure, free snacks on the job

    Cons

    Long hours, work never ends, not enough free food, poor internship program structure, sink or swim environment, pay can be better

    Advice to ManagementAdvice

    Provide a clearer list of expectations early in the project

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius in Annapolis, MD
    Current Employee - Mac Genius in Annapolis, MD

    I have been working at Apple full-time (more than 3 years)

    Pros

    Fantastic job, good training, good people, always enjoyed it very much.

    Cons

    no specific cons other than occasional late hours and weekends which is hard if your social life requires hanging out with friends and family on the weekend

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    The start of lifetime development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time (more than 3 years)

    Pros

    People focused, great benefits, very diverse set of people employed

    Cons

    Upward movement is very competitive. Culture can mask the business side but doesn't negate it.

    Advice to ManagementAdvice

    A revisit to the core values of the company quarterly rather than yearly can be extremely beneficial.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Best job I've ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IOS Apple Advisor in Austin, TX
    Former Employee - IOS Apple Advisor in Austin, TX

    I worked at Apple full-time (less than an year)

    Pros

    The people!
    Everyone from management to cafe staff are welcoming and they're a creative bunch that truly believe in Apple, in Apple's culture, and in the products.
    Plenty of opportunities to network with the beer bashes and other employee enrichment events
    The pay is phenomenal and the benefits are amazing
    Apple truly cares and treats you like a family member no matter what
    Management IS truly there to help you advance and hone your skills and make you a better person
    They're so involved with community and health issues and it's good to see a huge company such as Apple giving back and caring for their employees and their families
    Not your regular 9-5 desk job!! They emphasize fun and they mean it. Yes, it's corporate but the atmosphere is laid back and the campuses in Austin are HUGE. You'll see anyone on any given day with a hula hoop in one hand and their MacBook Pro in another
    Love love loooooved this job!
    I truly felt like I was improving my customer's lives and I even cried with one customer because she was so happy! This is a great feeling.

    Cons

    Sometimes it could get stressful because the customers could be quite demanding but there was always someone there to help you out on the other end
    Work/Life balance could be a bit hectic but as long as you showed up when you needed to be there and didn't abuse the absence policy you were fine :)

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO

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