Apple Reviews

Updated August 27, 2014
Updated August 27, 2014
3,695 Reviews

3.9
3,695 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,965 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

707 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Think different, they said...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Apple full-time for more than a year

    Pros

    -Amazing health benefits
    -Legit swag
    -Modern offices
    -Some smart people
    -Iconic legacy

    Cons

    -Experiences vary (depends on department, team, role, manager, location)
    -TONS of red-tape (see reviews written by engineers at HQ using agile)
    -Over-zealous job requisitions, sometimes seeking experience that half the employees do not possess
    -Promotions often come from favoritism/nepotism and not performance
    -Current organizational structure breeds an environment of paranoia and secrecy
    -Contractors and vendors treated poorly (they aren't considered human beings)
    -Certain managers care more about their own stock portfolios than Apple's
    *This leads to being forced to use external tools that are far below the threshold of industry standards
    -"Drinking the Kool-aid" means adhering to secret rules
    -General lack of freedom
    -Compensation below industry standards (even with a degree or two)
    -Local community involvement is nonexistent
    *Samsung, AMD, Google, and other major industry names market/sponsor events in local markets where campuses are located

    Advice to ManagementAdvice

    Fire all mid-level management. Some of the tenured management needs to go. Investigate why so many talented employees keep leaving. Figure out why your retention rate is so low. I felt more in-tuned with Apple's big picture plan than most of the tenured employees (including managers). I know it's hard to believe, but you have plenty of employees that could care less about your products, your future, and your reputation. Weed them out, and don't just listen to what they tell you. There's an insanely large amount of smooth talkers at Apple. Identify them, replace them with quality people, and win. Focus on hiring the competition. You should be trying to sell Apple to your competitor's users, not just relying on people who are already familiar with Apple products. Develop a hiring strategy that encourages a more diverse workforce. Use the competitive market that Austin has available. Sponsor locally. Make sure future employees don't walk away regretting their experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Too much politics and bloated bureaucracy takes an eventual toll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructional Designer  in  Cupertino, CA
    Current Employee - Instructional Designer in Cupertino, CA

    I have been working at Apple as a contractor for less than a year

    Pros

    For the most part it is a great work environment and challenging.

    Cons

    Politics, a lot of redundant meetings, and barely friendly management. Employees can run amok if they are connected well enough while contractors have their usual struggles with no benefits, and a too-low salary that forces you to live hours away from work.

    Advice to ManagementAdvice

    Make an effort to at least go through the motions of learning who works for you. Take a walk for 2 minutes around your floor and greet people on occasion.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good place for fresh grads to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple full-time for more than 3 years

    Pros

    Good experience, great products, good focus

    Cons

    Hugely political, poor management, poor work life balance

    Advice to ManagementAdvice

    Have some integrity please.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Contracting is not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Designer  in  Cupertino, CA
    Former Employee - Production Designer in Cupertino, CA

    I worked at Apple as a contractor for less than a year

    Pros

    Lots of flexibility, Decent pay with overtime while I was there. Having Apple on your resume is a good thing no matter what you did there. The team was great to work with on all projects. Apple pays for transportation and subsidizes meals while on campus. There are also perks like iTunes shows.

    Cons

    The commute is long. The work was not particularly interesting. There was no room to grow this into a career as a contractor from my perspective. Some had but they were more interesting in being managers and not designers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    apple warehouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Volt  in  Elk Grove, CA
    Current Employee - Volt in Elk Grove, CA

    I have been working at Apple full-time for more than a year

    Pros

    The best reason is that you can repair the phone and learn how to fix the phone when something happen to it.

    Cons

    talk to other people while we are working.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    At Home Adviser, Glorified call center job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple At Home Advisor
    Former Employee - Apple At Home Advisor

    I worked at Apple full-time for less than a year

    Pros

    It is a decent job if you are in college and need to work around a class schedule.

    Cons

    The same as any customer service job. People who you are trying to help will be super mean.

    Advice to ManagementAdvice

    The management was quite good.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Low stress, high energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    Great people to work with, get to meet a ton of new people every day

    Cons

    Hard to move up in the company; high degree of turnover

    Advice to ManagementAdvice

    Pay more!

  9.  

    Great on a resume, frustrating pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Family Room Specialist  in  New York, NY
    Current Employee - Apple Family Room Specialist in New York, NY

    I have been working at Apple full-time for less than a year

    Pros

    You love most of your coworkers. Apple makes a point to hire interesting people and the training is honestly incredible. It results in my coworkers supporting me in ways that I've never known before. I know this job will look great on a resume once I get genius, which is why I've stayed as long as I have. Health care is amazing. They pay for your metro card.

    Cons

    Full time employees are not allowed to have any sort of set schedule in any way, can not even request a specific day off consistently without kickback. Leadership is passive aggressive and misleading. They will not give you real feedback or a timeline for growth. If you are not a genius, you are technically certified and not being paid well. They push you to pursue "Apple quality" customer service, but are unwilling to pay you for the level of exhaustion you reach from a consistently overbooked, never-ending, NYC genius bar queue. Those receiving genius promotions are even being paid less than they used to be. It's a bummer.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It was a decent retail job with decent pay, thats about it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Family Room Specialist  in  Providence, RI
    Current Employee - Apple Family Room Specialist in Providence, RI

    I have been working at Apple part-time for more than a year

    Pros

    Good pay for retail, fairly interesting, good discounts and bonuses (401k / stock/ health care)

    Cons

    Very intense, high burn out rate, terrible management

    Advice to ManagementAdvice

    Stop being so terrible! Promotions should be earned, not given to friends.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Very entertaining, enjoyable, and great friends are made but incredibly busy to exhaustion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Famiy Room Specialist  in  Dallas, TX
    Former Employee - Famiy Room Specialist in Dallas, TX

    I worked at Apple full-time for more than a year

    Pros

    Very clean, interesting to be a part of one of the top grossing current tech companies in the world, hours are very simple and it's easy to leave when your actually supposed to leave at the end of your shift as most customers and staff understand retail hour policies.

    Cons

    So busy that it becomes chaotic at points and becomes hard to hear yourself think as the stores can become so loud and after some time the job becomes repetitive as most of the products sell themselves and the time span for new products to come out is extremely long.

    Advice to ManagementAdvice

    Promotions are a must and if they do not happen often enough, just like with any company, people begin to leave and their work performances drop dramatically costing the company more than if the company gave promotions.

    Recommends
    Positive Outlook
    No opinion of CEO

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