Apple Reviews

Updated October 22, 2014
Updated October 22, 2014
3,877 Reviews
3.9
3,877 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,123 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 241 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 147 reviews)

More Highlights

752 Employee Reviews Back to all reviews

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  1.  

    Nothing special

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Engineer in Cupertino, CA
    Former Employee - NOC Engineer in Cupertino, CA

    I worked at Apple full-time (more than 5 years)

    Pros

    Nice campus. Good perks. Plentiful discounts. Free concerts.

    Cons

    Very silo'ed, impedes mobility. Highly clique-ish.

    Advice to ManagementAdvice

    Show originality, pay attention to staff morale and development

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    decent company, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Arlington, VA
    Current Employee - Specialist in Arlington, VA

    I have been working at Apple full-time (more than an year)

    Pros

    wonderful team atmosphere and staff.

    Cons

    volume of customers does not equate to level of pay.

    Advice to ManagementAdvice

    Nepotism or favoritism is not reflected well with this company, and store leadership should know better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Work Hard, work harder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple full-time

    Pros

    Great benefits, amazing opportunies.

    Cons

    Being asked to work more and more - with less time. Sometimes, instead of helping the standard amount of people an hour, it's 2 to 3 times that.

    Advice to ManagementAdvice

    Consider hiring decisions and how employees are treated

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    inconsistent voice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius
    Current Employee - Mac Genius

    I have been working at Apple full-time

    Pros

    great benefits, discounts and peer relationships.

    Cons

    Messaging is inconstant from day to day, manager to manager, store to store, retail to corporate.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    awesome place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple

    Pros

    good enviroment, the people are great.

    Cons

    hard to get raises, too much noise, and people in the stores

    Advice to ManagementAdvice

    take more care of employees

    Approves of CEO
  7.  

    A company where people do their best to make things happen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hardware Engineer in Cupertino, CA
    Current Employee - Hardware Engineer in Cupertino, CA

    I have been working at Apple full-time (more than an year)

    Pros

    Challenging teams, challenging tasks, highly rewarding results of what we do

    Cons

    Tough time schedules. political senior management

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Excellent products, needless bureaucracy in Apple Retail, managers mislead employees about bonuses they get.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Omaha, NE
    Current Employee - Specialist in Omaha, NE

    I have been working at Apple full-time (more than 3 years)

    Pros

    Excellent products, reasonably nice discount, generally good quality employees, updated attendance policy not so strict on occasional late-in.

    Cons

    Management misleads employees about bonuses. They do get them even though they try to pretend they don't; that leads management to relentlessly push certain objectives under the guise of customer satisfaction, but it's really to earn their bonuses. Completely transparency about those bonuses would be better in the long run.

    Advice to ManagementAdvice

    Do not lie to employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 6 people found this helpful  

    Very smart people, everything turned up to 11, including politics

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Cupertino, CA
    Former Employee - Senior Software Engineer in Cupertino, CA

    I worked at Apple full-time (less than an year)

    Pros

    Most of the smartest co-workers I've ever worked with I met at Apple. Everybody is extremely driven and has ambitious goals, and the environment will increase most people's drive and make them more ambitious. Compensation is good. Opportunities to get promoted to leadership positions abound. In my experience, there was very little useless process, though product groups are rumored to be very rigid.

    Cons

    If you are not a manager, or working on iOS, you will almost certainly work in a cubicle in boring office space.

    Everybody is perpetually on-call. Your boss will call you at 8-9PM on a Friday night to ask you a question. You will be expected to work some Saturdays/Sundays even if there's no production reason. The pain of this is slightly mitigated by the fact that you know that your boss's boss is doing the same to your boss. Sometimes it feels like you're being tested.

    Bonuses are a big part of compensation, and it is easy for a manager to hide subjectivity in your performance review which potentially means getting paid a lot less for being liked less. Perks are minimal for the tech industry these days but fit with the "no-nonsense" budget attitude, and I didn't have such a problem with that.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Working for Apple was a dream, working for my Store Leader was a nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Family Room Specialist in Akron, OH
    Former Employee - Apple Family Room Specialist in Akron, OH

    I worked at Apple part-time (more than an year)

    Pros

    Good employee benefits, incredible health insurance, commitment to work/life balance, ability to master multitasking, creating new customer journeys

    Cons

    Leadership at the store level is vindictive, and has ulterior motives.

    Advice to ManagementAdvice

    We need more oversight from a regional level beyond our market leader. Our leader would come into the store occasionally, not offer feedback and leave. Our store leader was out of control, and vindictive and Apple HR did nothing but sing happy songs of hope instead of handing the situation.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    At the end of the day, it is still retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist
    Former Employee - Specialist

    I worked at Apple part-time

    Pros

    Great experience, and learning opportunities

    Cons

    Management was sometimes so focused on the "numbers" and making various sales, because it benefited them.
    Also, there was no sympathy for natural causes of life. They were very strict with timing because it is retail, but sometimes because it was the "apple" name, rules would alter. Sometimes employee needs were overlooked
    Non flexible hours

    Advice to ManagementAdvice

    Keep communication open between all levels of operation. Care more for your employees than customers

    Recommends
    Neutral Outlook
    No opinion of CEO

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