78% of the CEO
I have been working at Apple full-time for more than 3 years
Pros – Flexible(ish) hours; decent salary + commission structure; pride in getting to say you work for Apple; decent employee discount for personal and friends/family; relative freedom in this position as you work largely on your own.
Cons – Have to work weekends all the time; management doesn't truly listen to concerns about traffic and general business, they just want more sales and don't care how you get them; if store traffic is down so is your commission (generally);
Advice to Senior Management – Stop forcing ASCs to treat their role as if it's their own business - they have no control over most of what happens in the retail store they are placed in (Best Buy or Future Shop) and are little more than glorified trainers/sub-managers. Listen to your employees when they talk about traffic, demographics and other concerns - don't just brush it off saying it's the same everywhere. Guess what? It's not.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-08-22 15:56 PDT
I have been working at Apple full-time for more than a year
Pros – Excellent on the job training. Constant opportunities to upgrade. No egos, approach anyone at anytime about anything. When the internal tools are working, they are second to none. Suggest a great idea, no reason it won't get implemented. Focus on repairing relationships not just repairing technology.
Cons – Expected to resolve phone/ipad/ipod appointment in less than 10 min. Expected to resolve computer appointment in less than 15 minutes. Expected to multitask up to 3 appointments at the same time. Impossible, stressful assembly-line treatment. Unhealthy rotating retail schedule. Sometimes working 2 months without every getting a weekend off.
Advice to Senior Management – Schedule time to touch base with stressed out employees. The ones that make the most noise get the most notice. The quiet ones usually are the ones that require attention. 20% of your staff demand 80% of your resources.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-24 02:53 PDT
I worked at Apple
Pros – cool technology
High profile company
Apple is liked by consumers
Being close to the leading edge of popular technology
Stores are centrally located
Decent healthcare benefits and discounted stock options
Chance to help people be creative by providing them with tools to enhance their creativity.
Cons – terrible schedule
Managers overpaid, underperform
Very busy stores, overwhelming
Recognition hard to get.
challenging work is not compensated fairly from employee to employee. Large disparities evolve in pay between members of the same team.
Lots of corporate rules and metrics you are expected to meet.
Security cameras keep close watch on staff, not customers.
Advice to Senior Management – Stay on the floor and support your staff
2009-01-23 22:44 PST
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