Apria Healthcare
2.3 of 5 255 reviews
www.apria.com Lake Forest, CA 5000+ Employees

Apria Healthcare Reviews

Updated Jul 9, 2014

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2.3 255 reviews

                             

40% Approve of the CEO

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Dan Starck

(73 ratings)

25% of employees recommend this company to a friend
69 Employee Reviews Back to all reviews
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    Poor business knowledge

    Customer Service Representative (Former Employee)
    Jackson, TN

    ProsDecent money for Jackson TN

    ConsWell I applied for collections interviewed for collections and was placed in customer service lol. They really lack simple communication between boss and employees.

    Advice to Senior ManagementLearn how to be leaders and talk and help more.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    you are just a number

    Customer Service Specialist (Current Employee)

    Prosdecent pay and benefits (except high deductibles good dental ) no real pay raise unless you think 1% is good

    ConsYou are just a number in productivity. LAYOFFS LAYOFFS LAYOFFS no one is safe. They laid off seasoned employees and managers and hired from the outside or people from different department who have no history doing their current jobs. They have no clue what they are doing. its a revolving door.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Stressful, unorganized, no management support.

    Oximetery Runner (Former Employee)
    Dallas, TX

    Prosworking for the health of the community

    Consmanagement always changing, no continuity in policy, insuffienct training, no raises, corporate restructuring - on going for last 4 years, creates confusion and no reporting structures.

    Advice to Senior Managementstreamline, value your local employees, give raises, use real world processes instead of computer analysis

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Senior Employees not appreciated. Discriminatory practices

    Respiratory Therapist (Former Employee)
    Phoenix, AZ

    Prosnationwide if you would like to travel. Rank and file employees are willing to extend a hand to each other when needed.

    ConsUnderstaffed, no balance of work and family time. Unless customer are receiving the core products ( PAP Therapy, Oxygen, Enteral ) they are treated as 2nd class customers. More diversity in management positions.
    Apria appears to be adhering to equal opportunity laws because surnames may suggest a minority is occupying that position, but in reality the person holding the position is Caucasian .
    Heath benefits are high deductible, so many employees are very stressed

    Advice to Senior ManagementDiversity training should be mandatory for management. Would like to see more minorities in management position.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Poor recruiting

    Branch Manager (Former Employee)
    Monterey, CA

    ProsBranches are run like a small business

    ConsMediocre management (even the top executives); pay and benefits below average; very reactive atmosphere with poor work culture

    Advice to Senior ManagementStop letting sales drive operations

    No, I would not recommend this company to a friend

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    Not worth it

    Anonymous Employee (Current Employee)

    ProsSomething to add to my resume

    ConsI was lied to when I first started I was told id be repaid for my CDL. 2.5 years later not a dime was repaid upper level management is constantly making changes that hurt the company going above and beyond gets you no where I'm this company I have found out the hard way after 2.5 years never had an unhappy patient always early for work I've even helped when they fired a driver covered Saturday shifts to help out and In my time I've gotten 1% raise which is pretty insulting I missed out on a lot of my children's lives because of this company I can't do anything out side work because I never know how screwed I'm going to get everyday at my branch I give a lot of credit to the management they fight for us and what is best but typically no one listens honestly save your time and stress keep moving on

    Advice to Senior ManagementStart listening to the front lines we know what's good for the company on a different level YOU OBVIOUSLY DONT

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    Former Employee

    Warehouse Clerk (Former Employee)
    Charlotte, NC

    ProsNationwide
    Some training
    Tuition Reimbursement
    Hours of operations

    ConsAnnual Continued follow up training
    Limited Promotions

    Advice to Senior ManagementBe true to all....

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    enjoy working with the medical community and helping others

    Senior Sales Representative (Current Employee)

    Proshave medical insurance and a 401 k

    Consthings are always changing. have to have a clear message for all employees, call centers and Lce and icc,ccc need better training.

    Advice to Senior Managementkeep the changes to a minimum. train employees at call center and customer service and LCE better. payor teams need the same info, training, message.

    Yes, I would recommend this company to a friend

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    Difficult processes

    Sales Representative (Current Employee)

    ProsGreat training, compensation is good when attainable goals are set, ok insurance, solid first level sales management, good exposure to healthcare sales

    ConsCumbersome processes make getting compensated difficult at times. Poor morale in operations leads to customer service issues. Expected to produce more with less resources.

    Advice to Senior ManagementBetter communication regarding the direction of the company would improve morale.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Corperate America strikes again

    Anonymous Employee (Current Employee)

    ProsLarge Company, Job Security, Decent pay

    ConsAwful benefits, Bad management, The left hand doesn't know or care to know what the right hand is doing, their motto should be "not our problem", awful customer service,

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Apria Healthcare reviews and ratings — including employee satisfaction and approval rating for Apria Healthcare CEO Dan Starck. All 69 reviews posted anonymously by Apria Healthcare employees.