Arbitron

www.arbitron.com
Profile Unclaimed

Arbitron Reviews

14 Reviews
1.0
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
14 Ratings

Review Highlights

Pros
  • Empowered work-style and environment which ensures work life balance (in 9 reviews)

  • Allowed work from home when needed (in 6 reviews)


Cons
  • After everything was changed to Nielsen you no longer felt like an employee (in 5 reviews)

  • Weak middle management who cannot say no to upper management (in 4 reviews)

More Highlights

14 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Arbitron was palpable. Nielsen is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbitron full-time (more than 3 years)

    Pros

    It was easy to build relationships with people from many different departments. Nielsen, however, is an enormous hierarchy of bureaucrats and "towers" (literally - that's what they call them).

    Cons

    Everything about the acquisition was a nightmare of cover-ups, tip-toeing... even had one person tell us to stop asking questions. I was told that hanging on with Nielsen would afford me wonderful opportunities because it is such a large organization. Despite practically begging for additional work and opportunities, they've left me pigeon-holed, and they demoted me in the process.

    Advice to ManagementAdvice

    No point in providing advice. Those who were retained are too scared to do anything and those who have been Nielsen all along won't listen.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Arbitron was the best....Nielsen? Not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Panel Relation Specialist in Columbia, MD
    Former Employee - Panel Relation Specialist in Columbia, MD

    I worked at Arbitron full-time (more than 5 years)

    Pros

    It was the best company to work for but then Nielsen took over and it went to hell in a handbasket.

    Cons

    Call Centers in Arlington and Tampa manned by amateurs who were arrogant at best and obviously poorly trained. Since dissolve of Arbitron overall quality has got to have gone down

    Advice to ManagementAdvice

    See above

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Arbitron was amazing with room to grow, Nielsen is stagnant and low on diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Arbitron full-time (more than a year)

    Pros

    Arbitron was an overall good corporation with good benefits. Depending on the department, management was very inclusive and open to their staff. Other departments micromanaged too much causing a 'click' atmosphere leading to promotions with their friends only, even when those friends performed way below standard.

    Cons

    No fault to Nielsen for being extremely rigged. You have to be stern to fire 500 people, but the 'who' in structural changes baffled me. Minority inclusion was non existent in upper management promotions and staff that better fit for kept positions were over looked for "friends."

    Advice to ManagementAdvice

    Groupthink and lack of diversity hurts your process. Don't promote people who look like you when they are one of your worst options.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Arbitron was great, Nielsen NOT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron full-time

    Pros

    Arbitron was a great place to work with GREAT benefits, decent raises and decent rewards.

    Cons

    On 9/30/13, Arbitron was acquired by Nielsen, and on 11/14/13, 500 Arbitron employees were cut. So there isn't much good that I can say about Nielsen.

    Advice to ManagementAdvice

    How they are going to do business in the future is who knows.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Arbitron was Great---Nielsen Not So Much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Operations in Columbia, MD
    Former Employee - Field Operations in Columbia, MD

    I worked at Arbitron full-time (more than 3 years)

    Pros

    Arbitron was a wonderful place to work that valued its employees and invested in quality employees. Salaries and bonuses were appropriate to experience levels and experienced professionals that Arbitron had. Lots of support and encouragement. Amazing team of people to work with.

    Cons

    Sold out to Nielsen and within 44 days of the acquisition, the organization was destroyed. Not sure how they are doing the ratings or meeting any accredidation standards as the organization is half of what it used to be and those that have been brought in as replacements do not measure up to Arbitron's standards.

    Advice to ManagementAdvice

    You get what you pay for---if you want high turnover, a lack of work ethic, incompetence and unhappy employees, you are doing just what you need to do. Those that you chose to keep are snakes---beware as they will bite you too!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    ARBISITION

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron

    Pros

    The people who rowed the boat right up to the end and over the proverbial career cliff. They are professionals.

    Cons

    Executives who sold out to Nielsen. Thanks, Steve, Bill and Sean and Board of Directors!

    Advice to ManagementAdvice

    SYNERGY - "At the end of the game, pawns and kings go back into the same box." Italian Proverb

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Started off well and down hill after that.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Arbitron

    Pros

    - Great group of co-workers
    - Friendly atmosphere in certain departments
    - Great benefits

    Cons

    - Too many junior managers
    - Most managers speak down to their employees
    - Not enough training for the job
    - The culture is always reactive and not proactive

    Advice to ManagementAdvice

    - Introduce evaluation for your management teams
    - Get training for your junior managers
    - Listen to your employees by introducing surveys to find out where the problem spots are

    Doesn't Recommend
    No opinion of CEO
  9.  

    Make sure you fit the culture before you accept a position. Talk to others before accepting an offer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Arbitron

    Pros

    Benefits and compensation good. People were generally very nice, but guarded.

    Cons

    Company has a monopoly like attitude and culture. Moving to the next step will be difficult. Pace is slow by High Tech standards.

    Advice to ManagementAdvice

    Invest in technology in order to offer new services and value to customers.

    Doesn't Recommend
    Approves of CEO
  10. 2 people found this helpful  

    Be careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Arbitron

    Pros

    Good, caring co-workers that share a common passion for the business and the success of their customers. It can only be a good thing that the most recent CEO has departed, he was both dishonest and incompetent.

    Cons

    At Arbitron, the IT tail definitely wags the dog. Forget the needs of the business. This wouldn't be such a problem if IT was competent but their lack of business knowledge or desire to learn is positively toxic.

    Advice to ManagementAdvice

    Give serious thought to ridding the organization of the C suite hires the immediate past CEO made during his -1 year tenure.

    Disapproves of CEO
  11.  

    Bad managers and Worse ideas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Test Specialist in Cochin (India)
    Current Employee - Senior Test Specialist in Cochin (India)

    I have been working at Arbitron full-time (more than a year)

    Pros

    1) Unlimited facebook access/youtube access/any site
    2) indoor games

    Cons

    1) Bad management and pathetic management criteria
    2) Newcomers are not encouraged and are taken advantage of in terms of service and salary
    3) Hectic projects are undertaken without ample foresight and scheduling and employees are pressurized to work overtime including huge overlap on US timings

    Advice to ManagementAdvice

    Kindly be realistic in giving hikes and regarding employee retention. Unlimited facebook is good for teenage kids not for retaining working professionals who have ample responsibilities.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Arbitron Photos

parking lot and front entrance of Arbitron building
Arbitron Building circa 2012
Arbitron India Library - I am not in this photo :)

+ Add Photo

Work at Arbitron? Share Your Experiences

Arbitron

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.