Arbitron
3.2 of 5 87 reviews
www.arbitron.com Columbia, MD 1000 to 5000 Employees

Arbitron Reviews

Updated Apr 23, 2014
All Employees Current Employees Only

3.2 87 reviews

                             

63% Approve of the CEO

Arbitron President, CEO, and Director William T. (Bill) Kerr

William T. (Bill) Kerr

(38 ratings)

54% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
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    Arbitron was great - while it was Arbitron

    Anonymous Employee (Former Employee)
    Columbia, MD

    ProsGreat work atmosphere. Great people - fun to be around and really smart. Interesting work. Understood life/work balance. Allowed work from home when needed. Great technology.

    ConsOnce they were taken over by Nielsen it became very button-down-corporate, and much less fun. The layoffs really demoralized a lot of people - even those that were not laid off. The atmosphere became difficult to be productive in. Maybe new (not former Arbitron employees and not long-time Nielsen emplolyees) would add some fresh air.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Unorganized - going through change

    Senior Project Analyst (Former Employee)
    Columbia, MD

    ProsGood employee benefits such as healthcare and dental. Free breast pump for expectant mothers.

    ConsWorking with offshore IT team
    Weak middle management who cannot say no to upper management
    Long hours

    Advice to Senior ManagementDecide if you are an agile shop or waterfall. You cant have short IT cycles and expect the documentation and heavy process.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Arbitron was a great company to work for.

    Client Services (Former Employee)
    New York, NY

    ProsArbitron was a great company to work for. Benefits were great and people were wonderful.

    ConsOnce Arbitron was acquired by Nielsen in 2013. The Nielsen environment is so so different. A lot of fear of down sizing.

    Advice to Senior ManagementAppreciate the people you have.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Not a great place since the buy out

    Anonymous Employee (Current Employee)
    Columbia, MO

    ProsArbitron (now Nielsen Audio) used to be a great place to work. Since the buy out and significant lay-offs, Team work was great and most people were pretty satisfied.

    ConsA significant number of great employees have been terminated. New management seems to be struggling with fitting Arbitron into Nielsen's box of what they think it should be. People are unhappy, overworked and morale is quite low. The culture has changed significantly and a decent work-life balance no longer exists.

    Advice to Senior ManagementListen to your legacy employees.

    No, I would not recommend this company to a friend

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    okay

    (Former Employee)
    Columbia, MD

    Prosgood benefits, good salary, good travel opportunities

    Consdifficult management, pushed United Way very heavily, cube farm with people who have speaker-phone meetings. never got a review in 1 1/2 years, not even sure of the process.

    Advice to Senior ManagementLet your employees flourish and don't micromanage.

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    ridgid and ridiculous

    Panel Relations Specialist (Former Employee)
    Columbia, MD

    ProsCompetitive salary. stable financials. They are imbedded within the industry and so they are likely not going away. Causal dress; but actually some people were very inappropiately dressed in my opinion.

    Constypical call center mentality but a little worse. lots of hidden adgendas will make you feel like you are being left in the dark. Policies are ridiculous. One lady was refused a restroom break and wet herself. Because the company is "in bed" with so many there are a lot of smoke and mirrors. if you are strong thinker stay away, middle management will strip you until you're a zombie. Be ready to learn all the tricks you will need to implement in order to reach their unrealistic quotes. Every call center rep there uses them and so if you don't you will look like an unproductive loser.

    Advice to Senior ManagementHelp departments understand the big picture of the organization. Not just with ARB U but with everything. things are too compartmentalized. Middle management's goals seem to strip strong thinkers until they become zombies. Implement a strong career path to prove to employees that they are part of an industry instead of a department run by fear mongers. Important changes take too long to implement.

    No, I would not recommend this company to a friend

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    Good part time passing through work however, it would be a mistake to think your going to stay very long.

    Research Associate (Current Employee)
    Columbia, MD

    ProsIt pays well, thats about it.

    ConsYour unable to take time off at all with out being disciplined. There are drastic changes made every other week. The bonus pay was cut in half at the whim of management , and you must be the life of the party if you wish to reamin an RA . Its not about productivty with this company its more about personality and willingness to handle a great deal of abuse.

    Advice to Senior ManagementTry to value your employees.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Intel culture and management transplanted into the Engineering Dept.

    Anonymous Employee (Former Employee)
    Columbia, IL

    ProsInnovative technology and freedom to explore new ideas / applications.

    ConsUnsystematic growth, mis-planned strategies and a top down dictatorial work culture by transplanting a top employee from Intel who then brings in his team and brutally downsizes / smothers any hint of dissension in the ranks.

    Frequent fire fighting mode due to unplanned or misplanned engineering schemes.

    Advice to Senior ManagementEvery organization is unique and a good manager needs to balance bringing in new ideas / cultures/ consequently new problems or systematically remedying present problems through organizational consensus rather than top down dictates/mandates.

    Petty minded top management will usually get upset for minor irritants and tend to show their clout by bullying people or by showing off their power by demoting or downsizing. This leads to a sense of fear and anxiety for those that need to hold on to their jobs and cause other talented people to just leave with their know how & training.

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    Brown nosing works in the Dallas office.

    Panel Relations Specialist (Current Employee)
    Dallas, TX

    ProsPay is good but schedule is not

    ConsSchedule is horrible and management needs major overhaul

    Advice to Senior ManagementRemote offices need just as much attention if not more

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    No growth opportunity

    Anonymous Employee (Current Employee)

    Prosemployees are family oriented and very family

    Consno growth opportunity. you will be stuck at the same position for a long time.

    Advice to Senior ManagementBe fair in work promotions

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Glassdoor is your free inside look at Arbitron reviews and ratings — including employee satisfaction and approval rating for Arbitron CEO William T. (Bill) Kerr. All 13 reviews posted anonymously by Arbitron employees.