Arbitron Reviews

Updated August 30, 2014
Updated August 30, 2014
89 Reviews
3.3
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
40 Ratings

Review Highlights

Pros
  • Empowered work-style and environment which ensures work life balance (in 9 reviews)

  • People, location, flexible work schedules, ability to work from home (in 6 reviews)


Cons
  • After everything was changed to Nielsen you no longer felt like an employee (in 5 reviews)

  • Weak middle management who cannot say no to upper management (in 4 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I held a few titles at Arbitron including Senior Workforce Planning Analyst, Senior Survey Supervisor and Training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Workforce Planning Analyst in Dallas, TX
    Former Employee - Senior Workforce Planning Analyst in Dallas, TX

    I worked at Arbitron full-time (more than 5 years)

    Pros

    The company values were excellent. I was able to promote quickly through my tenure at Arbitron.

    Cons

    It no longer exists - it's now Neilsen. I have no opinion of Neilsen since I have not worked directly for them.

    Advice to ManagementAdvice

    Treat people the way you would like to be treated.

    Recommends
    Approves of CEO
  2.  

    Silos R Us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor in Columbia, MD
    Former Employee - Contractor in Columbia, MD

    I worked at Arbitron as a contractor (more than an year)

    Pros

    The work was interesting and some of the people where great.

    Cons

    Arbitron had acquired other product and companies over the years, including many of their competitors. They *WERE* the 600 lb gorilla. Being at the top of the heap is nice, but I never sensed any urgent pressure to change or improve. The products were heavily "siloed" with little product empires scattered around. I've worked at other companies where management frequently reminded everyone where the company stood in relation to the competition and the consequences for a product not being "first to market". Arbitron, on the other hand, had lots of creative, intelligent, driven people who didn't have a common threat. Imagine a zoo with hundreds of hungry lions all together. Any prey is quicky chased down and devoured. Arbitron management didn't feed their lions, so they occasionally turned on each other. Not a pretty sight.

    Advice to ManagementAdvice

    N/A. No experience with Nielsen.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Caught up in the Past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbitron

    Pros

    Great Place to work in the Informart Building, comfortable work enviorment and Great Pay

    Cons

    Poor training and lack of management response to issues. Supervisors complete the work as prescribed in the handbook however without adequate HR in house site managers does not support front line supervisors.

    Advice to ManagementAdvice

    Get a level of consistancy

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    I love this company! great place to work. I had a lot of fun!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron

    Pros

    the company is located in New York city and Columbia Maryland. I love the locations. Easy for me to commute. Nice people in the company. good pay!

    Cons

    well, first of all, Arbitron was bought by Nielsen. I unfortunately departed Arbitron as my contracted ended. I wish I could witness more of the two companies' integration.

  6.  

    My experience at Arbitron was pleasant and my coworkers were great, although management was a bit deceptive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Panel Relations Specialist in Columbia, MD
    Current Employee - Panel Relations Specialist in Columbia, MD

    I have been working at Arbitron full-time

    Pros

    Salary and benefits, opportunity for monthly bonuses, comradery with co workers

    Cons

    Lack of transparency from upper management. Micro management. Favoritism and preferential treatment

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Collaborative, cautious environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Arbitron full-time (more than 8 years)

    Pros

    Good work/life balance, stable company

    Cons

    The company is not very forward looking

    Advice to ManagementAdvice

    none at this time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    From a Manager's Experience Its Just an OK Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Columbia, MD
    Current Employee - Manager in Columbia, MD

    I have been working at Arbitron full-time (less than an year)

    Pros

    Great Benefits, Casual Culture, Good Pay

    Cons

    Environment not too friendly, micro management.

    Advice to ManagementAdvice

    Sensitivity training to upper management, more of an open door policy. Some experience with Senior management (VP's etc..) not even speaking to you as they walk past you each and every day.

    Recommends
    Approves of CEO
  9.  

    Double Standards rampant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer Specialist
    Former Employee - Developer Specialist

    I worked at Arbitron part-time (less than an year)

    Pros

    Freedom to do what you want and how you want. Vast money spent on up to date equipment including laptops and cell phones.

    Cons

    Flex time policies are abused. How can you manage an office with 30 staff and yet run a home business (farm) and call it work from home. When has threatening to fire someone also become an enjoyable experience ?

  10.  

    Pressured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Entry in Columbia, MD
    Former Employee - Order Entry in Columbia, MD

    I worked at Arbitron full-time (more than 3 years)

    Pros

    Good People to work with

    Cons

    Family/Worklife and flexibiltiy is exaggerated and not true this company does not truly embraced it although they claimed to do so.

    Advice to ManagementAdvice

    Speak up for your employees

    Recommends
    Approves of CEO
  11.  

    Competitive pay for the type of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Dallas, TX
    Current Employee - Research Associate in Dallas, TX

    I have been working at Arbitron part-time (less than an year)

    Pros

    Easy to get hired on and they offer benefits for part time employee's. Somewhat flexible scheduling. As stated in the title, the hourly pay rate is not bad for the type of work.

    Cons

    For the most positions, part time work is all that is available to most applicants. This is a typical call center environment where everyone is expendable and its all about call stats. While my tenure at the Dallas TX location I saw more than one rigged "contest" to get employee numbers up, only to find at the end all employees had been disqualified due to various reasons but never notified. Was disappointed to see company started requiring background checks. Full time positions are only available in management rolls.

    Advice to ManagementAdvice

    Devise a survey system that allows the research reps to be less scripted. Don't "trick" employees into performance goals without following through. Bring back the open door policy to qualified applicants and drop the background checks.

    Recommends
    Neutral Outlook
    No opinion of CEO

Arbitron Photos

parking lot and front entrance of Arbitron building
Arbitron Building circa 2012
Arbitron India Library - I am not in this photo :)

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