Arbitron
3.2 of 5 87 reviews
www.arbitron.com Columbia, MD 1000 to 5000 Employees

Arbitron Reviews

Updated Jun 12, 2014
All Employees Current Employees Only

3.2 87 reviews

                             

63% Approve of the CEO

Arbitron President, CEO, and Director William T. (Bill) Kerr

William T. (Bill) Kerr

(38 ratings)

54% of employees recommend this company to a friend
17 Employee Reviews Back to all reviews
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    I love this company! great place to work. I had a lot of fun!

    Anonymous Employee (Former Employee)

    Prosthe company is located in New York city and Columbia Maryland. I love the locations. Easy for me to commute. Nice people in the company. good pay!

    Conswell, first of all, Arbitron was bought by Nielsen. I unfortunately departed Arbitron as my contracted ended. I wish I could witness more of the two companies' integration.

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    My experience at Arbitron was pleasant and my coworkers were great, although management was a bit deceptive.

    Panel Relations Specialist (Current Employee)
    Columbia, MD

    ProsSalary and benefits, opportunity for monthly bonuses, comradery with co workers

    ConsLack of transparency from upper management. Micro management. Favoritism and preferential treatment

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Collaborative, cautious environment

    Anonymous Employee (Current Employee)
    Columbia, MD

    ProsGood work/life balance, stable company

    ConsThe company is not very forward looking

    Advice to Senior Managementnone at this time

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    From a Manager's Experience Its Just an OK Place to Work

    Manager (Current Employee)
    Columbia, MD

    ProsGreat Benefits, Casual Culture, Good Pay

    ConsEnvironment not too friendly, micro management.

    Advice to Senior ManagementSensitivity training to upper management, more of an open door policy. Some experience with Senior management (VP's etc..) not even speaking to you as they walk past you each and every day.

    Yes, I would recommend this company to a friend

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    Double Standards rampant

    Developer Specialist (Former Employee)

    ProsFreedom to do what you want and how you want. Vast money spent on up to date equipment including laptops and cell phones.

    ConsFlex time policies are abused. How can you manage an office with 30 staff and yet run a home business (farm) and call it work from home. When has threatening to fire someone also become an enjoyable experience ?

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    Pressured

    Order Entry (Former Employee)
    Columbia, MD

    ProsGood People to work with

    ConsFamily/Worklife and flexibiltiy is exaggerated and not true this company does not truly embraced it although they claimed to do so.

    Advice to Senior ManagementSpeak up for your employees

    Yes, I would recommend this company to a friend

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    Competitive pay for the type of work.

    Research Associate (Current Employee)
    Dallas, TX

    ProsEasy to get hired on and they offer benefits for part time employee's. Somewhat flexible scheduling. As stated in the title, the hourly pay rate is not bad for the type of work.

    ConsFor the most positions, part time work is all that is available to most applicants. This is a typical call center environment where everyone is expendable and its all about call stats. While my tenure at the Dallas TX location I saw more than one rigged "contest" to get employee numbers up, only to find at the end all employees had been disqualified due to various reasons but never notified. Was disappointed to see company started requiring background checks. Full time positions are only available in management rolls.

    Advice to Senior ManagementDevise a survey system that allows the research reps to be less scripted. Don't "trick" employees into performance goals without following through. Bring back the open door policy to qualified applicants and drop the background checks.

    Yes, I would recommend this company to a friend

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    Not happy with the lack of supervisory guidance. Training is too short. Supervisors & Leads do not help new employees.

    Research Associate (Current Employee)
    Columbia, MD

    ProsGood pay and benefits after your 90-day probationary period.

    ConsNot enough training. No supervisory advice nor feedback. Supervisors sit at their desk and do not intermingles with associates to see how they are doing or if they have any questions - particularly new hires fresh out of a short training period.

    Advice to Senior ManagementThe supervisors and leads would never make it at a company such as AT&T, Verizon, or other in-bound/out-bound customer service centers.

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    great pay, easy to get fired

    Research Associate (Current Employee)
    Columbia, MD

    Prosgreat pay and benefits after 90 days

    Consno room for mistakes or time off

    Advice to Senior Managementbeing to strict with time off , relax the laws that be , you will have more happy workers

    Yes, I would recommend this company to a friend

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    Never for a fresher

    Anonymous Employee (Former Employee)

    ProsWork life balance
    No much pressure
    Fun at work
    Family feeling

    ConsSalary is below industry standard
    No growth
    Not much importance to work
    No innovative ideas (60 year old company and revenue is still millions)

    Advice to Senior ManagementBring some innovative and challenging works

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Arbitron reviews and ratings — including employee satisfaction and approval rating for Arbitron CEO William T. (Bill) Kerr. All 17 reviews posted anonymously by Arbitron employees.