Arby's
3.1 of 5 268 reviews
www.arbys.com Atlanta, GA 5000+ Employees

Arby's Reviews

Updated Jun 29, 2014
All Employees Current Employees Only

3.1 268 reviews

                             

76% Approve of the CEO

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Paul Brown

(37 ratings)

48% of employees recommend this company to a friend
29 Employee Reviews Back to all reviews
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    Great food, horrible management and work environment.

    Crew Member (Current Employee)
    Tempe, AZ

    ProsGood food, small discount, and its a job. SOME managers are okay.

    ConsManagers promise raises then can't seem to get the paperwork done, training manual never gets attention then they wonder why no one can do their job right. Very high turnover rate. Crappy hours no more than twenty or thirty a week for "full time" and consequence for any possible overtime. Management is very unprofessional in regards to food handling, customer service, and in dealing with employees. Little to no chance for promotion unless you happen to be a high school drop out with no other ambitions than working fast food for the rest of your life. Told you can't be in management unless you have a working vehicle of which only two out of five have. You also don't get any benefits unless you do claw your way into management. On top of that every piece of equipment is constantly breaking and or leaking and sometimes doesn't get fixed for months at a time due to "cost" and or bonus opportunities.

    Advice to Senior ManagementPay attention to your employees, if your employees are doing better jobs than your management then there's a problem. Highly advise closer watch on certain fx4 branches management has become entirely unprofessional. There is a difference between being slightly strict or blunt versus insulting and or literally pushing employees out of the way for not cashing orders, pre-bumping, and finishing food orders fast enough.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Horrible

    Store Manager (Current Employee)
    Columbus, IN

    ProsNone None None None None

    ConsMy General Manager is a horrible manager....horrible.

    Advice to Senior ManagementGet an experienced General Manager

    No, I would not recommend this company to a friend

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    it sucked

    Assistant Manager (Former Employee)
    Newark, DE

    Prosyou get half off your food

    Consstaying busy & not punching the store manager in the face

    Advice to Senior Managementdon't stay to long or get sick you may be fired

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Never work For ARBYS

    Anonymous Employee (Current Employee)
    Albuquerque, NM

    ProsThere is no pros to this company! They are all just a bunch of bs.. Current employe was supposed to start management training but was told I was no longer eligible for the position because of a little facial hair! Biggest rip off ever.. No raises been employed with company for over 1 year now and the only increase I've ever received on my check was the minimum wage increase and it was only $00.05

    ConsToo many weirdos go in, no sensible security at various locations, lack of commuincation between managers and crew members, irresponsible management

    Advice to Senior ManagementPay your employes more

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very few crew members pull their own weight and wage increase evaluations are a joke.

    Line Cook (Former Employee)
    Wooster, OH

    ProsFlexible hours for high school/ college students.

    ConsMake minimum wage and management is incredibly stingy when it comes to awarding excellent workers with raises.

    Advice to Senior ManagementGive hours to those who actually show up to work and are not late all of the time

    No, I would not recommend this company to a friend

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    Horrible

    Crew Member (Former Employee)
    Titusville, FL

    ProsThere are none. They are homophobic and sexist.

    ConsThey are homophobic and sexist

    Advice to Senior ManagementForcing someone to sign a paper or be fired is bull****!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Short and Disappointing

    Crew Member (Former Employee)
    Layton, UT

    ProsThe end of a shift.

    ConsHardly any training, dead-end hours, chaotic atmosphere, bad scheduling, understaffed crews, clueless management.

    Advice to Senior ManagementTrain your new employees properly. Don't just tell them how to do something, walk them through it. Nothing is more stressful for a new employee than feeling like you're in the way of everyone. Help your employees out, and give them some respect. Also, don't hire people for part time and spread their schedules out for every day of the week for 2-3 hours a day. That takes a lot of gas money and personal time. Make sure that if you schedule an employee for a certain amount of time, let them leave at the end of their shift. Don't hold them there because you can't schedule other people after their shift is "supposed" to end. Don't schedule new employees working with new managers. Don't be a jacka**, and don't be hypocritical. I swear, one manager told me to do one thing, and the other scolded me for doing that said thing. It is kind of ironic that Arby's sells turnovers, because the amount of turnovers they sell is equal to the amount of employees that quit due to the amount of BS that goes on behind the counter of this establishment.

    No, I would not recommend this company to a friend

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    It all depends on the management.

    Team Member (Former Employee)

    ProsEasy work, easy to learn.

    ConsMany ...Just read the advice to management.

    Advice to Senior ManagementI was a team member who was part of the the opening of a brand new Arby's in Pennsylvania. It was a terrible experience due to our management. We went through managers left and right and right. I lost count of how many but I know at least 6 GM's and 8 shift managers and we only had an assistant mgr for a month. Sometimes our restaurant had no GM so the tertiary mgr took over, working 120 hours a week since we only had a couple shift managers, so she had to stay at a hotel nearby. There was terrible communication issues because of this. It was obvious that most of our managers cared less about the restaurant, and the ones that did, were pressured to leave because of the insane amount of work they had to take on, often working 40-50 hours of overtime. We were poorly staffed. We went through many many many team members and they usually got fired or quit, often on a weekly basis. At one point I was doing 2-3 peoples duties everyday, so yes, the work was easy, but there was too much of it. Usually I wasn't able to take a break because of the workload, and the only ones who could were smokers. I'm a person that needs a schedule but when I was getting prep hours at 5am and working dinner in the same week I couldn't sleep and sometimes I drove there at 2am to sleep in my car until i start work in case i wouldnt wake up. I told my manager I would work the hours because no one else could do prep those days but I would only work until she hired someone else. She never did and it wasn't until she was fired 3 months later til I got off that schedule. Team members and even managers weren't trained to do prep right, or clean things right, or to treat customers right. And no one's work was ever monitored to see what they were doing wrong because the managers didn't care or didn't have time or both. It made me upset because I watched other people get raises who treated customers like crap and didn't care about the job, even people who would literally sleep on the backline. But I did my best and built relationships with my customers and tried to give good quality service and never got a single raise after a year because I didn't know all the stations, reason being because we were understaffed so there was no time to train me, though I was eager to learn. I would have become a shift manager if I wasn't in college. Would have been able to help get that place under control. But I had to focus on school so I quit like I should have done a long time ago. F that s***.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Worst place to work for ever.

    Anonymous Employee (Current Employee)

    ProsThere is no reason to work for this company.

    ConsThe pay for the job is terrible, the management were all very immature and unprofessional. Never told us of new policies. Management loved to gossip.

    Advice to Senior ManagementGrow up, go to empathy classes and actually teach your workers the new policies instead of them finding out on their own

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Dead end job

    Anonymous Employee (Current Employee)

    ProsMy boss at my store is nice and i work with good people that need to move on to better jobs that pay better for ther hard work

    ConsThey work u hard for little money employees come last

    Advice to Senior ManagementEmployees should be your greatest asset

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Arby's reviews and ratings — including employee satisfaction and approval rating for Arby's CEO Paul Brown . All 29 reviews posted anonymously by Arby's employees.