Arch Coal Reviews

Updated July 9, 2015
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Arch Coal CEO John W. Eaves
John W. Eaves
4 Ratings

9 Employee Reviews

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  1. Slow death

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    They stick to what they know, however what they know is becoming less relevant. Good benefits and they generally hire good people.

    Cons

    Lack of vision for the future. Management that led the ICG acquisition have not been held accountable for their mistake.

    Advice to Management

    Should have diversified your coal exposure many years ago. Hindsight is 20/20. Since the banks now run the business, management has little incentive or capital to innovate.


  2. Arch Coal Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Services/Receptionist in Saint Louis, MO
    Former Employee - Office Services/Receptionist in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arch Coal (More than 3 years)

    Pros

    All the co workers are like a family

    Cons

    Coal business not doing well at this time

    Advice to Management

    Wake UP


  3. IT department could use some leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Security in Saint Louis, MO
    Former Employee - Information Security in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Arch Coal full-time (More than 3 years)

    Pros

    Provides adequate training for IT folks. Yearly raises & Bonuses even during hard times. They do what they can to retain talent.

    Cons

    Coal industry not doing well in general hurting the company's reputation as a secure place to work. Bitterness between IT teams. Lots of politics for a small IT department.

    Advice to Management

    The IT organization needs to incorporate standard processes and include all levels of IT in projects and efforts. Lack of communication between different departments of IT causes resentment and feelings of disrespect. Needs firm IT leadership.


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  5. IT Department is Dysfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arch Coal full-time (More than 3 years)

    Pros

    Benefits were decent, People you worked with were good for the most part, Good work/life balance. Casual, laid back environment.

    Cons

    IT management is completely inadequate and dysfunctional. They focus on playing CYA instead of fixing the problems that continually occur. Poor communication and cooperation between various IT groups. Many people promoted based on how much the manager likes them rather than how good they are at what they do or their quality of work. No consistency with hiring practices such as interviews, etc. Due to previously mentioned issues, IT has to hire a lot of contractors because the existing employees dont have the ability or skills to fix.

    Advice to Management

    Gut IT management. Get rid of entrenched management that have been there for years and seem to be the problem rather than part of the solution. Try to minimize the good old boys club effect.


  6. Great people, tough market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid-Level Management in Saint Louis, MO
    Former Employee - Mid-Level Management in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Arch Coal full-time (More than a year)

    Pros

    Executive team piled cash to ride out market downturn Good team focus Good benefits

    Cons

    Market downturn much longer than expected and still has "legs" Stock price nearing junk status

    Advice to Management

    Lock in value when opportunity arises


  7. Conservative company with friendly employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arch Coal full-time

    Pros

    Friendly employees. Unbelievable medical benefits plan, very cheap with amazing coverage.

    Cons

    Conservative business environment. No flexible schedules. Not much internal communication.


  8. Good but not great - dysfunctional management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Approves of CEO

    Pros

    Good benefits. Good people to work with.

    Cons

    Management with personal agendas. little collaboration. Compensation compared to expectations and competencies is low

    Advice to Management

    Pay your people what they are worth, and then listen to their recommendations.


  9. A day at black thunder

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pit in Wright, WY
    Current Employee - Pit in Wright, WY
    Approves of CEO

    Pros

    The pay and benifits and the ability to make a beter Life for your self . That is all i can realy say that is good about black thunder

    Cons

    All thay think about is There numbers not about the worker we get in trube if we go to the bathroom and the boss is not the sharpest tool in the shed

    Advice to Management

    How about thay just stop and think about more then them self and try to talk to the staff and ask them one on one


  10. Review of Arch Coal, Inc. from former employee

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Wright, WY
    Former Employee - Business Manager in Wright, WY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Arch pays its employees very well, and there are opportunities to advance. The best place to work is in St. Louis. The company is highly centralized, so unless you get a top position at a coal mine, most of the responsible postions are in St. Louis. Most of the career advancement opportunities are also there. The middle to lower level employees and managers are intelligent, helpful and easy to work with. This is also true of some of the higher level employees and executives.

    Cons

    Arch is a very policical environment and is not necessarily open to new ways of doing your work. For example, the operations personnel rely on their extensive experience instead of engineering plans at the mines. The top management is a close net group that has worked together for their entire careers, and it is tough to work your way into the higher positions or to even get your point across. Because of this tight net group, decisions usually do not always flow through the chain of command; and therefore, information is not shared very well. Some positions are left with the responsibility, but not the authority to recognize success, failure or to fire, hire or promote employees. Many of the upper level managers are difficult to work with, and on the flip side are not fair. The corporate HR department is the worst I have ever had to work with; and when dealing with them, you should get everything in writing with all reasonable questions answered, or you may be very disappointed.

    Advice to Management

    The culture needs to be changed. I believe that less centralization is a good thing. Even at the mining operations, one or two people tend to rule with an iron fist, and they want to make all the decisions. If they were hit by a car, the people left who have been excluded from making decisions probably will be incapable of doing so. These one of two people do not have brains big enough to be involved in every decision, and to try only makes the organization worse by delaying important decisions. People learn by making decisions, making mistakes and learning from their mistakes. The company needs to let middle management and above do their jobs. I think upper management might be surprised how the organization improves, and how much better the employees enjoy their jobs. It is cheaper in the long run to retain good employees than to constantly retrain new ones.



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