Arhaus Furniture Reviews

Updated April 13, 2015
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Arhaus Furniture CEO John Reed
John Reed
27 Ratings

30 Employee Reviews

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  1. Helpful (1)

    Great company for those who work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arhaus Furniture full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Beautiful product and showrooms
    Potential to make an unlimited amount of income
    Promote from within
    Opportunity to relocate around the country

    Cons

    Experiencing growing pains but taking the necessary steps to resolve them.

  2. Helpful (1)

    Beautiful stores, amazing place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arhaus Furniture

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is growing so fast so there is a lot of opportunity opening within the stores and at the corporate office. The company likes to promote from within which is great! Great job stability and bonuses.

    Cons

    Some people think the growth and the change that comes with it is challenging but it is worth it. The company is getting larger, more brand recognition, and more opportunity for sales people!

  3. Helpful (7)

    Highly Rewarding Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Dallas, TX
    Current Employee - Store Manager in Dallas, TX

    I have been working at Arhaus Furniture full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive/stimulating environment - great co workers at store and corporate level - competitive pay, unlimited commissions - amazing opportunities company wide due to company growth

    I was recruited while I was in college five years ago. Since I have been on an exciting journey, currently at my fifth store, which is the second one that I have opened. Arhaus has been very good to me, can't imagine being anywhere else!

    Cons

    Growing Pains!

    Recently have had some issues due to growing pains but they are being addressed and working through them!

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  5. Helpful (2)

    Work hard, get rewarded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Walton Hills, OH
    Current Employee - Network Engineer in Walton Hills, OH

    I have been working at Arhaus Furniture full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast-growing company, recognition and reward for hard work and successes, solid management. Also, discount off furniture is pretty nice. So long as you deliver, especially on things you've promised, you will do well.

    Cons

    Communication between departments sometimes difficult, but once you learn what your coworkers value, it becomes easier.

  6. Helpful (5)

    Happy With My Growth at Arhaus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Walton Hills, OH
    Current Employee - Anonymous Employee in Walton Hills, OH

    I have been working at Arhaus Furniture full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Arhaus consistently promotes from within.The office culture is very family-like. Everyone has an open door policy, including the owner, John Reed. I like that I get the opportunity to collaborate with many cross-functional departments. We are all given opportunities to provide feedback, ideas, and suggestions.

    The furniture is amazing and the attention to detail in the stores is unparalleled.

    Cons

    Every once in a while there is a negative employee, but you will find that in any company. Sytems and reports for managing different functions could be a lot better.

    Advice to Management

    Keep promoting from within. Provide more training to corporate employees, either in-office, in-store or in a classroom. Give periodic feedback on career growth and next steps.

  7. Helpful (2)

    It was a privilege to work for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Consultant, CS, & Ship-Out Coordinator in Walton Hills, OH
    Current Employee - Design Consultant, CS, & Ship-Out Coordinator in Walton Hills, OH

    I have been working at Arhaus Furniture full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Arhaus is a quality conscious high-end furniture and home accessories company that staffs creative people, values its employees, and pays well. The owner, John Reed, is as smart as they come, a class act who grew this business from one original Ohio location to currently 53 stores (and he looks like Clint Eastwood!). He's also expanded into a personal accessories subcategory with ArhausJewels.com (along the lines of Robert Redford's Sundance Catalog). Walk into one of his stores and you will enter a unique kind of design heaven that the design staff changes with the seasons. I hope he plans to expand into California.

    Cons

    I was promoted twice, from sales and design consultant for a one-of-a-kind concept store to corporate customer service specialist, to ship-out coordinator. Unfortunately, my supervisor and I dId not get along. I understand he is no longer with the company. This is no reflection on the company itself - just a personality conflict. I learned from the conflict however, and would approach things differently given a similar situation today.

    Advice to Management

    I recall interviewing with the owner for a buyer position, having come from owning and operating my own art and gifts gallery. I asked him if he was familiar with Sundance Catalog, as I saw many stylistic similarities to his design concept, and mentioned jewelry as an interesting area to venture into (which he later did). I don't think he or his management staff needs my advice. He and his management staff have made brilliant decisions.

  8. Helpful (3)

    I have been working at Arhaus Furniture

    Pros

    Working for a company with good benefits. Surrounded by talented people whether interior designers or sales people to learn from. Very rewarding building relationships with clients. Hardwork pays off. I've had nothing but a great experience working here but you have to want to work hard.

    Cons

    Juggling sales, housecalls, floorplans, customer service while trying to stay focused. Hard to leave work at work. 40 hour weeks on the floor while housecalls are made on your own time, own expenses.

    Advice to Management

    Managers should manage people, not let us figure out issues or other associates issues when they arise. This can take hours sometimes to resolve. Need to be more involved with keeping the floor neutral. Work and customer's split evenly. Some employees can play dirty with sales and its almost condoned.

  9. Helpful (1)

    Love the place you live!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager of Web Development in Walton Hills, OH
    Current Employee - Manager of Web Development in Walton Hills, OH

    I have been working at Arhaus Furniture full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Arhaus is a great place to work. There are many opportunities for those willing work hard.

    Cons

    Stay focused on the positive.

  10. Helpful (1)

    Hard but rewarding work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boulder, CO
    Current Employee - Anonymous Employee in Boulder, CO

    I have been working at Arhaus Furniture full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We work in a gorgeous ever changing environment.The fantastic bonus structure that rewards a great team. There is opportunity to grow, be promoted and have a career with one of the best companies in the industry. Managers are rewarded with trips to Italy and London! Our sales team gets to have hands on training with our manufacturers in North Carolina. The elite sellers in the company get all expense trips for themselves and their loved one. Fantastic!

    Cons

    It's retail. You have to have a thick skin and stay positive. Successful people at Arhaus work their tails off. This is true with any successful career person. Yes, we clean because we take PRIDE in our product. I used to sell Mercedes Benz...Guess who shoveled the snow off the cars in the lot??? There are growing pains that any company with our rate of growth (The store I work in has DOUBLED the sales from 3 short years ago!!) is experiencing, but we are a work in progress.

    Advice to Management

    Sometimes things just aren't working the way they should. That's the reality of business. It's far better to acknowledge those issues to your team than to pretend that everything is perfect. Stop charging your employees for business cards. They certainly should be provided for employees that have been with the company for a year.

  11. Helpful (4)

    Arhaus is what you make of it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arhaus Furniture full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Arhuas Furniture has outstanding growth opportunites for all!

    Cons

    Arhaus should be treated as a business within a business to be successful. It is a great place for people who are driven and willing to work to make lots of money.

    Advice to Management

    We love the perks that Arhaus gives its associates. Please continue the wonderful incentives towards success!

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