Arizona State University
3.7 of 5 371 reviews
www.asu.edu Tempe, AZ 5000+ Employees

Arizona State University Reviews

Updated Jun 19, 2014
All Employees Current Employees Only

3.7 371 reviews

                             

66% Approve of the CEO

Arizona State University President Michael M. Crow

Michael M. Crow

(185 ratings)

75% of employees recommend this company to a friend
41 Employee Reviews Back to all reviews
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    Not Entirely Motivational

    Student Worker III (Current Employee)
    Tempe, AZ

    ProsIt's difficult finding a job that fits with a full time student's class schedule. Usually, staff is flexible with this, and accommodating to already stressed student employees.

    ConsAs a New American University, ASU does a good job at one thing: telling us that it's a New American University. However, even if that were argued to be true, it's at the cost of job satisfaction. As a lower-level employee, one is subject to a pay level frozen at just above minimum wage. Makes sense for a student trying to make ends meet amid a educational experience that becomes more of a burden of debt than it is worth, right?

    Advice to Senior ManagementStudent workers are the lifeblood to many employee programs that involve daily tasks. Why not compensate them as well as tenured staff that sit on full benefits and salary at half the effort?

    No, I would not recommend this company to a friend

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    ASU - If your young and need a start their are worse places

    Technical Assistant - Technology Services (Former Employee)
    Tempe, AZ

    ProsThe scenery was incredible.
    Living and working so close to a university offered plenty of night life.
    You could cut your teeth on a wide variety of technology and easily shift departments so it always felt fresh
    Tuition waiver was akin to a $10K bonus every year if you could fit your classes in with your work scheduled (some departments would not allow this)
    You can find amazing mentors here
    Student workers are treated like surfs

    ConsNo budget for anything, including the basic necessities
    Salary was very low
    The bureaucracy was horrific
    Student workers are treated like surfs
    Reporting problems can lead to your turmination

    Advice to Senior ManagementIf a department has an extremely high turn over rate, perhaps you should address it with the drug addicted manager in under 3 years.

    No, I would not recommend this company to a friend

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    Politics abound, creativity limited

    Anonymous Employee (Current Employee)

    ProsASU offers great services to the students of Arizona. Benefits are okay. Some departments are flexible with work time, especially because most departments require some nights and weekends.

    ConsInternal politics are widespread and very stressful. Leadership is disconnected from staff. Dissension is not welcome or recommended, and is often met with consequences.

    No, I would not recommend this company to a friend

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    Toxic politics, maligned priorities, empire-building run amok

    Graduate Teaching Associate (Former Employee)
    Tempe, AZ

    ProsSome departments have substantial resources and international acclaim. Most of the staff and university-level administrators are friendly. Great weather,

    ConsUniversity priorities are: 1) Promote athletics, 2) Construct buildings, 3) Accept all undergraduates whose parents have a checkbook.

    When the university faces financial constraints the staff is forced to suffer furloughs and temporary layoffs while new construction roars on.

    Department-level faculty administrators can act with near impunity to promote, hold back, and dismiss graduate students and junior faculty.

    Overwhelming preference for Asian doctoral students in many departments, particularly in the business school and computer science. Supply Chain Management and Finance departments have each only admitted two Americans in the past five years.

    Grossly insufficient parking - expect a mile or longer walk to your building, often in 100*+ heat.

    Advice to Senior ManagementManage the organization to be a center for education and not a Scottsdale strip mall.

    No, I would not recommend this company to a friend

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    No good for education or research

    Research Associate (Current Employee)
    Tempe, AZ

    ProsGood weather, no calamity, affordable living cost, easy to apply, but there are plenty of scholarship and on-campus work opportunities.

    ConsASU is known as a party school, not a good place to study. I say so become I stay on other university campus including Caltech, UCLA, Berkeley. I can sit quietly in library and learn much more. I don't know. It's like the school culture problem. ASU is not good for research either, with limited equipment. Half of my advisor's funding goes to ASU, and it provides nothing but the name "ASU" and office/lab spaces. As a PhD student, I cost my advisor same amount of money as postdoc, but more than half money goes to ASU again as 'tuition' for which I have not take solid real class. ASU cares more than making money than anything else.

    No, I would not recommend this company to a friend

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    Used to be better

    Research Advancement (Current Employee)
    Tempe, AZ

    ProsFlexible work schedule.
    Really great benefits.
    Good location.
    Intellectually stimulating environment.

    ConsMany people accept the lower pay at academic institutions in exchange for not working in a corporate environment. Since Michael Crow came on as President, the environment at ASU has become increasingly corporate-like (for both faculty and staff) without any corresponding pay increase. In fact, we went 5 years without raises (plus with furloughs one year) except there was still money in the salary budget to recruit very expensive senior faculty (i.e., they became famous at another school from which the retired to come to ASU so Crow could claim that some famous person works here), create an extremely top heavy (and very well paid) upper administration, and artificially promote management in order to bypass the pay freeze. ASU also created a policy to limit the amount of pay increase a non-managerial staff person could receive when moving to a new department (historically one of the only ways to get a real pay raise at ASU). Some high level administrators make as much as 3 times the amount many of the senior faculty make yet contribute very little to the quality of the education or research at ASU. Typically, those who generate the revenue get little or no benefit from their work while the upper administration (which often makes the revenue generators jobs harder rather than easier) make the big bucks. The direction of the university seems to be determined by Crow's ego rather than what is good for students, the university, or the broader Phoenix metro and State of Arizona community (the disastrously expensive ASU Medical School failure being a case in point).

    Departments vary tremendously in size and structure and, unless your job is in the university-wide administration, career advancement almost always requires changing departments. Depending on the position, there isn't always a good reporting structure if you are having problems with your job. If you work directly for a faculty member, they are almost like a mini CEO and you can't really go over their head if they behave badly - so there is nothing you can do about a bad boss. This is also true if you work in a small department or center. HR is pretty much ineffective and some of the nastiest and most abusive faculty members are so bad that even HR won't reprimand them.

    All employees are basically contract employees so your supervisor can decide to get rid of you for any reason at the end of the fiscal year (although they do have to give you 90 days notice of non-renewal of your contract). This was a recent change which was, like so many corporate 1984ish double speak, touted as something "beneficial" to employees.

    The better paying and better career opportunity jobs are at the university-wide administrative level. However, they only seem to want to hire "yes men" in those positions. People who raised legitimate concerns about significant policy changes (some of which were disastrous and continue to create problems even after many years) have slowly disappeared from the university. Unless you are an outside hire at a top level, challenging the status quo is an absolute no-no - regardless of your level of experience or expertise. The upper administration wants the exact opposite of Lincoln's "team of rivals". Creative and innovative thinkers are welcome within specific departments but they might as well give up on advancing to the upper administrative level.

    Advice to Senior ManagementThey won't listen

    No, I would not recommend this company to a friend

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    Out of synch

    Analyst (Former Employee)
    Tempe, AZ

    ProsThe physical environment is quite positive and the faculty are fun to work with.

    ConsPoor management with little to no vision.

    Advice to Senior ManagementGet some real world experience

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    ASU Needs to Value the Educators and Staff

    Teacher (Current Employee)
    Tempe, AZ

    ProsA lot of great people, wonderful and excited students, a lot of school spirit in a great place to live.

    ConsThe school is very focused on business and sports rather than academics. Very low pay for high-level teaching forces many to leave. Department budgets are tiny in comparison to sports and new building budgets ($300 Million for stadium renovations and no money/cuts for academics). Too much of the school's budget is spent on the football stadium/new buildings and too little on crucial teaching and research faculty. The ASU Board of Regents is heavily from the business-community and too little from the academic community. Their business goals are reflected in their monetary decisions.

    Advice to Senior ManagementTime for new leadership at all upper levels. President Crow did a great job years ago, but his administration has lost touch with the departments and people who teach the students. The current focus of the school has steered away from academics and core learning. They are losing a lot of good people because of undervalue and poor treatment of faculty and staff and slashing budgets so they can build new buildings and sports stadiums.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Learn great soft skills but no reward for productivity

    Admissions Specialist (Current Employee)
    Tempe, AZ

    ProsGreat exposure to aspects of higher education and perfecting public speaking, presentation, and communication skills.

    ConsNo reward for productivity, work more than 40 hours per week for an entry level position with no opportunities of promotion/raise. This leads to extremely high turnover.

    No, I would not recommend this company to a friend

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    Let go without prior notice

    Anonymous Employee (Former Employee)
    Scottsdale, AZ

    ProsOccasionally catered meeting has leftovers
    Skybar has free coffee for employees
    Experience working with startups

    ConsWell, I was hired as a student worker to assist another employee with their overflow of work. That employee left a few months later. In doing so, I took over their roles and responsibilities, but was still being paid as a student.

    There had been a mention of interviews being conducted to replace the former employee. In that case, I would still be doing what I was hired on to do—catch the overflow of work and aid in any way possible.

    In December of 2012, I was pulled into a colleague's cube where the transition of the replacement would be discussed. Then I was asked what day would be good as my last day because I was "only a temporary until they hired someone new."

    This was all false. I was never hired as a temp, nor was I told that I would no longer have a job. I even emailed the former employee, and she confirmed that I was not hired as a temporary.

    Advice to Senior ManagementIt's very discouraging for a student to be treated this way when they are about to be in the working world. If you had the intention of FIRING somebody without good reason, it should probably be discussed more in depth, rather than just asking what day they would like to be the last with the company.

    Alas, this was a very good learning experience.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Arizona State University reviews and ratings — including employee satisfaction and approval rating for Arizona State University CEO Michael M. Crow. All 41 reviews posted anonymously by Arizona State University employees.