Army and Air Force Exchange

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Army and Air Force Exchange Reviews

Updated Jul 12, 2014
All Employees Current Employees Only

3.1 184 reviews

70% Approve of the CEO

Army and Air Force Exchange CEO & Director Thomas C. Shull

Thomas C. Shull

(60 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • Great benefits package with vacation days carrying over from year to year(in 11 reviews)

  • There are lots of opportunites to advance with in AAFES and you can have a long term career with them with good benefits(in 8 reviews)


Cons
  • Hire a lot of part-time employees because some bases are not busy year round(in 12 reviews)

  • I believe if full time positions were more readily available there would not be such a hiugh turnover rate(in 8 reviews)

22 Employee Reviews Back to all reviews
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in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Selectively blind management, Reports of employees abuse hidden. Very high turnover.

    STORE Associate -CASHIER (Former Employee) Jack Canon Place, NM

    ProsNon- Company is about profit only, at the expense of it employees.

    ConsVery high prices, Poor benefits, Profile to hire only weak minded sycophants.
    No "real" retirement.

    Advice to Senior ManagementNone - DoD has been fed up with the complaints.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    pay is low

    Sales Associate (Current Employee) Fort Benning, GA

    Proswill not fire you. can call out alot. Dont have to work hard.

    Conssome stores let you come in late. Some stores let you text if not coming in.

    Advice to Senior Managementtreat employees better. managers children automaticly get promoted. no manager follows company policy. Dont schedule visits to store. because you never see problems.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    unfair scheduling practice

    Senior Sales Associate (Current Employee) Fort Hood, TX

    Prosmeeting different cultured customers and the soldiers

    Conswhats good for one employee should be good for all employees. example of schedule 1 cant work nights at all and get to work days constantly. If someone else needs to work day shift for a short time period you get harrased and told you are to be avail for all shifts. Management needs to quit showing favortism,

    Advice to Senior ManagementStart showing respect where the respect belongs not to your ICA's, SAM's or yourselves. Your parttime and temp employees are the ones doing the job to make your stores look perfect no one else.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not worth it

    Sales Associate (Current Employee) Randolph AFB, TX

    ProsThey will give you a lot of hours

    ConsManagement, not flexible hours, won't let you use sick or vacation leave, mess up payroll, other coworkers in different departments don't do their job so they made my department do it.

    Advice to Senior ManagementRetire

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Sales Associate

    Sales Associate (Current Employee) Randolph Air Force Base, TX

    ProsSome of the people are really nice and its good for military spouses or someone who is retired and has no other obligation.

    ConsManager. There are a few shift managers that will work well with the associates, but some managers, especially the Facility managers, are terrible. Insulting, rude, ignorant, don't work with schedules or around school, invade privacy, demand information about employees they don't need to know.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Hated this place

    Anonymous Employee (Former Employee) Dallas, TX

    ProsOnly pros if you know someone with influence

    ConsAAFES HQ in Dallas is a joke. On the outside it looks like a great company to work for. But once employed, you realize most people aren't qualified for their position. The only way you move up is if you know someone. Most management doesn't know how to "manage", they just sit back and collect a check.

    Advice to Senior ManagementLearn how to listen, manage and perhaps read.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Salary

    Customer Service Representative (Former Employee) Fort Benning, GA

    ProsBenefits are pretty good there

    ConsBad managers, run over employees

    Advice to Senior ManagementListen to your subordinates and treat them like people not animals

    No, I would not recommend this company to a friend

    • Culture & Values
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    decreasing work hours and expecting employees to pay their bills. we cant afford to go to the doctor when we are sick.

    Sales Associate (Current Employee) Fort Hood, TX

    Prosthere are no good reason to work for Aafes. There is no future or living the dream.

    Consno full time positions unless your managment, supervisors or in an ops position....no real future

    Advice to Senior Managementnot all of your employees are military affiliated and work there for a living. listen to your employees and your customers needs and wants. not what u want.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Horrible- Finance Department

    Business Analyst (Former Employee) Dallas, TX

    ProsGreat aerobics program and instructor.

    ConsVery Low Salary. Management was horrible.

    Advice to Senior ManagementTreat people with dignity and be honest upfront when people start.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Terrible

    Store Associate (Current Employee)

    ProsIt is a safe environment, especially since it is on a military base. You also get paid every two weeks, which is a plus.

    ConsEmployees are very unhappy and pay is lower than the fast food industry. Aggressive management require you to do activities outside of your job description. The break room and bathrooms are always dirty.

    Advice to Senior ManagementTreat your employees better and manage them more efficiently.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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