Arthur J. Gallagher & Co.

  www.ajg.com
Work in HR? Unlock Free Profile

Arthur J. Gallagher & Co. Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.8 171 reviews

65% Approve of the CEO

Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.

J. Patrick Gallagher Jr.

(69 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Good Environment, Best Work Life Balance (in 6 reviews)

  • Some people can work from home, but you have to be a management favorite (in 5 reviews)


Cons
  • Some areas of the company do not have a good work/life balance (in 8 reviews)

  • Outdated computer systems; constantly freezing or shutting down (in 7 reviews)

More Highlights
40 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Internship Experience

    Anonymous Employee (Former Employee)

    ProsAs an intern, you are able to experience the daily routines of the Producers and learn the basics of the commercial insurance industry. The employees at the office you intern take care of you as much as possible and the pay is very competitive in terms of Internships. Meet other interns from around the country.

    ConsMost of the Producers do not have enough time to spend with the Interns on a daily basis, so you are stuck with "busy work". People outside your immediate office are not the greatest. It is a difficult business to be successful in.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great company undermined by inept local branch management

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsGreat brand, market leverage, name recognition and resources

    ConsOld boys club. If you are a middle aged white man you will never, ever be fired. Doesn't matter how poorly he's performed. Insufficient accountability of poor performers. Generally their work load is reduced but pay remains the same. Revenue generated by top performers underwrites low performers existence.

    Advice to Senior ManagementYour workforce should be as diverse as your client base. A predominantly middle aged white male leadership team sends the wrong message. Visit the local offices, listen to the top performers and affect change

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A mixed bag

    Anonymous Employee (Former Employee)

    ProsSome branches have shorter hours or better perks, but it is strictly on branch by branch basis. A large company with potential to move to another branch if you are moving your family.

    ConsThere are too many managers, especially at the regional level and up, who are not as competent as they should be, and they tend to hold the company back. Computer systems are extremely poor, slow, and antiquated. They keep a computer software working long past useful life. There seems to be no accountability; and people who do not work are not made to do so. Especially if they are in a protected class. This causes much additional work for the rest. They made a lot of effort this year to say they would attempt to properly compensate their top performers, but top performers weren't getting raises either.

    Advice to Senior ManagementThere is too much emphasis on acquiring revenue; rather than growing revenue from within or by managing current business effectively.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A family owned company that has grown too quickly for management to handle.

    Claims Adjuster (Former Employee) Charlotte, NC

    ProsGenerally good atmosphere, managers prefer to leave you alone as long as there are no complaints.

    ConsNo pay raises for over five years, yet they were always on a buying spree to grow the company. Training is nonexistent. Very little feedback to employees.

    Advice to Senior ManagementPay some attention to your customers instead of your acquisition targets.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A large workload to carry

    Senior Claims Adjuster (Current Employee)

    ProsThey helped me advance my career as far as getting promotions and I am forever thankful for that. I have had some really wonderful supervisors here who were like mentors to me. A lot of my co-workers are really helpful and knowledgeable as well. I only have had one instance where taking off was an issue and that was a senior management blunder.

    ConsMale chauvinism is definitely a huge problem. After several years at the company it is clear to me that a lot of the males in management positions should not be there. They don't care enough to make an impact. Some years I did not even get raises (same with a lot of others who were very deserving) and, to me, it is a crime to not cover inflation. And this is all while the company was doing well financially. One promotion I received didn't even come with the pay. I'm sure it is different in every branch as far as the workload but the particular branch I'm in has a lot of good adjusters leaving with no authority from corporate to replace them, thus saturating the adjusters that are left. I know a lot of adjusters that work at night and on the weekends that are telecommuters and it appears there is no relief in sight. The teleworkers sacrifice personal time just to ensure they can keep working from home since that is the threat if your work "escalates". Everything has the potential to escalate daily - diary, contact forms, tasks, detailed status reports. They also monitor email weekly. I find I have to take personal time to create lengthy coverage disclaimers or evaluate demand packages.

    Advice to Senior ManagementEvaluate where each teleworker is at because if you actually knew what they go through, you would find it sickening. If they are working many additional hours just to manage their workload eventually they will get burned out. Replace people that leave and consider the nuances of each client from a qualitative perspective instead of looking at the numbers and assuming it is manageable. The branch I'm in feels like a sinking ship and morale is very very low.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Needs improvement

    Anonymous Employee (Former Employee)

    ProsGood people and culture at the local office

    ConsManagement in the local office was unskilled and provided no real leadership or responsibility.

    Advice to Senior ManagementProvide more training and experience to management.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Gallagher Bassett

    Anonymous Employee (Current Employee)

    ProsThe people I manage are wonderful and hard working

    ConsSenior management is significantly disconnected from their employees

    Advice to Senior ManagementStop the micro management and move to a towards a more balanced work-life environment

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Medical only adjuster

    Claims Adjuster (Current Employee) Colorado Springs, CO

    ProsGood hours, average pay and a solid company.

    ConsNot much room for advancement.

    Advice to Senior ManagementProvide more opportunities for people to advance.

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    If you are not a producer, most likely you are out of luck for career advance.

    Anonymous Employee (Former Employee)

    ProsTrainings and benefits and career opportunity if you are a producer

    ConsTrying to hard to copy competitor's style

    Advice to Senior ManagementKeep talented employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Family feel in a fortune 1000 company.

    Account Manager (Former Employee) Itasca, IL

    ProsPeople are very friendly and generally professional.

    ConsRaises are every other year.

    Advice to Senior ManagementImprovement needed in company wide communication

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for Arthur J. Gallagher & Co.? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.