Arthur J. Gallagher & Co. Reviews

Updated August 4, 2015
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3.0
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Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.
J. Patrick Gallagher Jr.
30 Ratings

Pros
  • Some areas offer remote work from home opportunities (in 6 reviews)

  • My direct management is encouraging and gets the whole work-life balance deal (in 6 reviews)

Cons
  • Some areas of the company do not have a good work/life balance (in 8 reviews)

  • No personal growth, very low pay increases unless your one of the chosen few (the pets they are called there) (in 5 reviews)

More Pros and Cons

74 Employee Reviews

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  1. claims

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co.

    Pros

    support from the management team was good overall

    Cons

    Not a good work life balance

    Advice to Management

    none


  2. adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co.

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    health insurance from day 1

    Cons

    little room for advancement at this time


  3. Senior Resolution Manager

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Arthur J. Gallagher & Co. full-time (More than 10 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    don't have any at this time.

    Cons

    they do not take care of their long term employees.

    Advice to Management

    need to take care of your long term employees.


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  5. Where to Start...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Oak Brook, IL
    Former Employee - Claims Adjuster in Oak Brook, IL

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Flexible work hours Supportive co-workers (mostly) Interesting job

    Cons

    Management does not do enough to retain claims adjusters Lack of upward mobility between claim units (Fast Track to Mid level) Yearly raises are a joke You can work your tail off and be an efficient adjuster, but they hardly promote from within The computer applications CONSTANTLY freeze or are down for hours

    Advice to Management

    Specifically at the Oak Brook location, the work environment can be hostile at times. There are many workers who do not "play well with others". The yearly raises are a joke. While employed, I saw at least 5-6 mid level adjusters leave and not once were Fast Track adjusters considered for the position. There is a supervisor who spends a great deal of time walking around and running his mouth and then complains about having too much work. This same supervisor has said inappropriate things to staff and never received anything more than a slap on the hand from the branch manager. I left the company due to the lack of upward mobility and low compensation.


  6. Potential for Greatness, but Roadblocked by Old Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co. full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    AJG & Co., is growing rapidly, which means that there are a lot of opportunities available.

    Cons

    Networking is difficult, as the employee population is so spread out and many roles don't ever have the option to interact. No division meetings, to align on the company strategy. Division silos. Leadership silos. Stale culture.

    Advice to Management

    Be open to new ideas, modern technology, and acceptance of millennial thinkers.


  7. Helpful (2)

    Gallagher Bassett Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Itasca, IL
    Former Employee - Analyst in Itasca, IL

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There were a lot of great employees. A majority of the people that I worked with were pleasant and enjoyable to talk to. You could always strike a conversation and spend time getting to know new people. Nobody seems to track your browsing history, so if you look like you're working, you can just screw around all day reading articles and watching cat videos. as long as no-one can see your screen, you're good.

    Cons

    Just about everything else... Technology is way outdated. Upper management could care less about finance personnel. The general mentality is "Make it work for our client, regardless of how manual the process." No fixed yearly raise, you have to fight for it. No internal career growth. I spent more than a year there, and saw 5 manager positions get filled from external hiring. No bonus for finance people, which makes it that much harder to process all the bonuses for the sales team.

    Advice to Management

    Promote from within. There is much talent on the working floor. Stop hiring from CNA. Don't be stingy with pay. You can't tell the team that finance was under budget by a mil and then not increase pay....


  8. Life as an adjuster.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Adjuster in Aliso Viejo, CA
    Former Employee - Senior Claims Adjuster in Aliso Viejo, CA

    I worked at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    When I was hired at GB the salary was very competitive. The office management we had was good and very concerned about the case loads each adjuster had.

    Cons

    When I left GB there was new office management, gone were the care and concerns about office morale, adjuster case loads and at no time in all my years at GB did I get a raise, in fact, no one received a raise for 4 years straight! But the company had money for aquisitions!

    Advice to Management

    Fight for your adjusters! Get company management to provide decent salaries and manageable case loads! Hire team managers who care about their teams.


  9. Review Title

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co. full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    pretty good healthcare and 401k plan. its a good solitary job if you like that sort of environent. training is expensed and provided.

    Cons

    Don't really connect well with upper management. Not being trained properly. disorganized office work flow. nobody is on the same page. Insurance companies make a lot of profit, could give employees raises or better benefits.

    Advice to Management

    make an effort to coach new people if you want to retain or attract young people.


  10. HAS POTENTIAL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Coordinator in Houston, TX
    Former Employee - Account Coordinator in Houston, TX

    I worked at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall great environment. Lots of PAID training and you can definitely use all their resources to gain certifications as well as CE. Pay was pretty good and their benefits were pretty good as well. They also match your 401k contributions. Their overall core values are something they try to apply to the office environment but there are always those few coworkers who ruin a nice office environment.

    Cons

    Very hard to get promoted. You can be working in the same position and prove yourself to be more than qualified for another position within however they will hire a freshly graduated college student with a degree in cows to do a job that someone within was more than qualified and capable of doing. Raises are not given very often and bonuses started out ok then ceased all together.

    Advice to Management

    Have more faith in your current employees who are currently working and giving their best for you. Try promoting from within and not just the ones who you favor. Try to listen to the genuine complaints your staff have. It might surprise you what even your management have to say.


  11. Helpful (1)

    Gallagher Bassett - Good company, limited movement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Itasca, IL
    Current Employee - Anonymous Employee in Itasca, IL

    I have been working at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people can be friendly, and individual departments seem to get along well. A good manager can help you a lot since direct managers control the flexibility of hours. The starting pay is generally fair for the market.

    Cons

    It is rare to see someone promoted from within. Advancement is limited, lateral movement is rare, and little is done to develop current employees. Few employees are given bonuses and the small salary increases each year are "performance based." It is difficult to get a job here unless you have a family member or friend already working for the company.

    Advice to Management

    Work on developing employees by encouraging lateral movement or assigning additional responsibilities as time goes on. Too many people are doing the exact same thing they've been doing for many years. Maintaining better communication across departments. The teamwork across departments is segregated at best and highly confrontational at its worst.



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