Ascension Health Ministry Service Center

www.msc.ascensionhealth.org
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Ascension Health Ministry Service Center Reviews

Updated June 24, 2015
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25 Employee Reviews

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  1. Purchasing Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Purchasing Specialist in Indianapolis, IN
    Current Employee - Purchasing Specialist in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Collaborative work environment; Relaxed, Open atmosphere; Work-life balance is strongly encouraged

    Cons

    Procedural and often routine work


  2. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fishers, IN
    Current Employee - Anonymous Employee in Fishers, IN

    I have been working at Ascension Health Ministry Service Center (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free Coffee, great office space, nice people

    Cons

    No growth opportunity. Leadership does not value promoting from within.


  3. Helpful (1)

    Enter at Your Own Risk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The Building is nice
    Most of the people are nice
    Free soft drinks and coffee
    Mission in Action hours

    Cons

    It's not what you know it's who you know
    Management does not know what they are doing
    No matter how hard you work and no matter how good you are you will not advance unless you brown nose

    Advice to Management

    Take time to learn the processes
    Start following and upholding the Mission and Values


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  5. Run the other way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Indianapolis, IN
    Current Employee - Senior Accountant in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The people are nice...that is about it

    Cons

    No such thing as work life balance. No advance opportunities. No communication. Pay is not good.


  6. Helpful (1)

    Always changing never changing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Numbers in Indianapolis, IN
    Current Employee - Numbers in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Mission in action hours to serve the poor.

    Cons

    Ineffective upper management POOR communication

    Advice to Management

    Follow through


  7. Helpful (2)

    Stable, but leadership is an exclusive club, not an indication of ability.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Exempt Staff in Indianapolis, IN
    Current Employee - Senior Exempt Staff in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I don't fear for my job. Health benefits are above average. By doing "good work" I have flexibility in assignments and working arrangements that others might not. If you don't expect to grow, it's a good place to work. If you're hourly, there's a plan and a path that many have forged from the contact center to a senior role.

    Cons

    Becoming a member of the leadership team is invitation-based, not ability based. It takes a long time to replace departed managers. There is no peer interview process, 360 review, etc. The CEO is on-site less than 50% of the time and doesn't have an accurate pulse of the organization. There is no succession planning, consideration of past lives, etc.

    Advice to Management

    Look at what your people did before they got here. Give people a reason to ignore the headhunters that call.


  8. Helpful (2)

    Structure Is The Key

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice Office Building
    Friendly Coworkers
    Paid Community Service Hours
    Religion Is Not Taboo

    Cons

    No Structured Job Training
    No Work Life Balance
    No Accountability from Leadership Team

    Advice to Management

    There is only one department in the building with a structured training program to help associates both new & old succeed. Employees do not get the opportunity to learn all aspects of their job before being loaded up with cases. Quantity vs. quality seems to be more important to leadership in terms of resolving associate and client issues. Training is needed and it is not fair that associates are held to a high standard of resolving issues without even truly having all the tools and knowledge to do their jobs.


  9. Helpful (2)

    Chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Case Manager in Indianapolis, IN
    Current Employee - Disability Case Manager in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Believes in giving back to the community

    Cons

    A lot of departments do not promote from within. So, they train people to train people. The processes are so challenging that this method doesn't work. Period. Inability to transfetheo other department, although this is supposed to be one of the Pros of working there.

    Advice to Management

    Listen to your worker bees!


  10. A very nice team driven by weak management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Process Specialist II in Indianapolis, IN
    Current Employee - Business Process Specialist II in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center full-time (Less than a year)

    Positive Outlook
    Positive Outlook

    Pros

    Amazing work-life balance
    Work from home opportunities

    Cons

    Upper management hates change
    Rock the boat and get reprimanded

    Advice to Management

    Learn to stand up against bad practices


  11. Helpful (1)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Indianapolis, IN
    Current Employee - Analyst in Indianapolis, IN

    I have been working at Ascension Health Ministry Service Center full-time (More than a year)

    Recommends
    Recommends

    Pros

    good culture, good people and nice pay

    Cons

    politics, lack of management skills

    Advice to Management

    grow up



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