Ashford University

  www.ashford.edu
  www.ashford.edu

Ashford University Reviews

Updated November 26, 2014
Updated November 26, 2014
311 Reviews
2.5
311 Reviews
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Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
117 Ratings

Review Highlights

Pros
  • The company offers relatively good benefits (in 30 reviews)

  • Good pay for the amount of time put in (in 19 reviews)


Cons
  • It is a sales job regardless of how they spin verbiage (in 17 reviews)

  • Senior Management is very reactive and any type of job security is non-existent (in 12 reviews)

More Highlights

83 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time (less than an year)

    Pros

    The pay and location are pretty decent. The quality of people they hire is pretty spectacular as well. Beyond those qualities, there is nothing.

    Cons

    Everything else. Unrealistic expectations. The quotas you are expected to meet are ridiculous. You are constantly told how you are going to lose your job. The job sucks the life out of very good people.

    Advice to ManagementAdvice

    What does it matter? It's a for profit university--the scum of the scum.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA

    I have been working at Ashford University full-time (more than an year)

    Pros

    The people you work with on your team are probably the only good thing about being at Ashford. They're generally all great and helpful people.

    Cons

    They are strictly numbers oriented with no consideration for the actual students you're enrolling. They don't care if the person is mentally unfit to be a student or has the IQ of a toddler, they just want their money from people you sign-up. The place will tell you different when you first begin working there and while you're in training but don't be fooled, if you're not producing enough students (regardless of how many qualified people you talk to) you'll soon be fired. The people we enroll often have no business even thinking about school. They are simply there to get a student loan check.

    Advice to ManagementAdvice

    Quit the charade and tell it like it is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Ask a lot of questions

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University

    Pros

    Benefits were pretty good for the position

    Cons

    Too many to list here.

    Advice to ManagementAdvice

    Hire experienced management rather than cheap inexperienced people

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    I just started, but wow, is this place not ethical!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in San Diego, CA
    Current Employee - Enrollment Advisor in San Diego, CA

    I have been working at Ashford University full-time (less than an year)

    Pros

    Some really fun people to work with.

    Cons

    So far I've been told this is an old, reputable University in Iowa that wanted to start making it easier for people to obtain a good degree, but turns out, this company bought the location in Iowa not long ago by a guy and investors that used to work for another online college degree company. They only bought the cheap Iowa location to give them credibility and to make is easier to get accreditation.
    No matter what they tell me, it’s a sales job and you are asked to really push people to get sign up for classes, not because of some honorable reason that will help people, but because it's profitable for the company.
    This so called school isn’t respected and in fact there are many legal infractions against this company and there are people on the good side of education that want to close diploma mills down and this is the quintessential diploma mill.
    The environment is rows and rows of little cubical with people making hundreds of calls in a day to sell a worthless degree. They sign innocent people who don’t know they are taking classes from a company that won’t help their career.

    Advice to ManagementAdvice

    Shut it down! You are a literally stealing the spirit of hope and effort from innocent people in order to profit!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Admissions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (more than 3 years)

    Pros

    Downtown location was a plus.

    Cons

    They make you feel like a number and not a person. I was once told that they were managing on a curve, the bottom 15% would be fired... I was told, just don't be in that bottom... and you'll be fine.

    Advice to ManagementAdvice

    Cal it what it is.. Broiler room.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Super micro managed, not trusted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA

    I worked at Ashford University full-time (less than an year)

    Pros

    Glorified telemarketer . Nothing good about this job, everyone is miserable and if they aren't then they are using energy to pretend it's great. Co-workers and I Contemplated slashing my tire at lunch plenty of times to not have to return to work. I quit cold shoulder no job lined up - good for the soul. It's a paycheck and that's it. You meet cool people who can in turn help you find a new job. Work on Saturdays.

    Cons

    Everything!! Managers sit at your desk while you work. Greedy CEO. Steer clear.

    Advice to ManagementAdvice

    Trust your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Worst job I've ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (more than 3 years)

    Pros

    Good breakfast burritos in the cafeteria. I stuck it out for over 3 years and that's the best I can come up with.

    Cons

    What isn't a con? Where do I start? Just don't put yourself though it!

    Advice to ManagementAdvice

    Look deep inside and reexamine your morals. You know you're not "changing lives". It's quite the opposite

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Adjuncts-This is what you get when they no longer want your services....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Adjunct Instructor in San Diego, CA
    Former Employee - Online Adjunct Instructor in San Diego, CA

    I worked at Ashford University as a contractor (more than an year)

    Pros

    There aren't any that I can think of.

    Cons

    You get this sent when they can you for whatever reason:

    As stated in your contract, you were hired to teach a 5 week course and upon completion of that course, your employment automatically terminated.

    Please be advised that we are no longer in need of your services. Thank you for your service to AU. Sincerely, XXX

    Taught there for over 2 years. Sometimes multiple courses at the very last minute to be a "team player" and to help out. Never received my 6 course pay bump. Seriously, for new or experienced instructors, only take a job here if you really are not interested in having academic freedom and teaching. They will micromanage everything and terminate you whenever they want to. It is easier for them to bring in the next herd than actually work with or try to improve existing staff. You have been warned.

    Advice to ManagementAdvice

    You should be ashamed that you lie to students that their degrees are worthwhile.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Don't work here in a recruiting /advising capacity if you have personal integrity that you do not wish to jeopardize.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - University Advisor in San Diego, CA
    Current Employee - University Advisor in San Diego, CA

    I have been working at Ashford University full-time (less than an year)

    Pros

    I cant think of anything good to say about this nightmare.

    Cons

    Leaderships actions don't match the company mission statement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Specialist in San Diego, CA
    Former Employee - Instructional Specialist in San Diego, CA

    I worked at Ashford University part-time (more than 3 years)

    Pros

    Located in San Diego, which is close to where I live

    Cons

    Very inexperienced management. Elementary teachers were made chairs and deans without the skills or experience to provide even minimal leadership. It was a very unsupportive environment with these managers demeaning others.
    Talked to me like I was one of their students, not a capable and experienced professional.

    Advice to ManagementAdvice

    Start all over filling administrative and management positions. I do not believe current people in these positions can be trained to meet minimum requirements of their jobs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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