Ashford University Reviews

Updated March 11, 2015
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3.0
71 Reviews
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Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
23 Ratings

71 Employee Reviews

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  1. Ashford University Admissions

    • Comp & Benefits
    • Culture & Values
    Current Employee - Admissions Counselor
    Current Employee - Admissions Counselor

    I have been working at Ashford University

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    For an entry level job, the salary pays fairly well. You get to work in a nice facility with a fitness room. You also work in a team environment which often consists of younger college aged students so alot of people tend to form friendships. Paid holidays and good benefits.

    Cons

    Lots of politics, especially with the "higher ups." Sometimes expectations can be unreasonable. I would say it is fairly high employee turnover, and Ashford has a poor reputation.

  2. work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Positive work environment and great people

    Cons

    horrible pay, benefits are minimal, and advancement is limited.

  3. Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University

    Pros

    A lot of good employees

    Cons

    Executive level management has no idea what is for the best of all.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great culture, wonderful people but questionable for-profit organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in Denver, CO
    Current Employee - Admissions Counselor in Denver, CO

    I have been working at Ashford University

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    meet great people who are passionate about education and have great attitudes. You truly get to make an impact in people's lives and help them to make tough decisions about school.

    Cons

    Sales environment with lots of focus on numbers rather then what may be best for students. If your numbers are not high then you may lose your job

    Advice to Management

    focus on students rather then the numbers. Sending emails every few hours about sales metrics does not motivate everybody=) I had great leadership but I know other offices did not.

  6. Great company to start off in. Mental exhausting for some, unstable job security. However, you can get free tuition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great people that you work with
    Lots of trainings to learn useful skills
    Free tuition for bachelors and master classes after 6 months
    Recognize people that are performing and doing well
    Value their employees
    Decent salary
    Promote employee growth
    Great benefits

    Cons

    Success of job is very dependent on student success
    Only get credit if student passes first 5 weeks of class
    Mental exhausting
    Lots of dialing
    Most of the time potential student did not mean to request information

  7. Helpful (1)

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Getting to interact with different types of students

    Cons

    More sales than admissions. I had no idea i'd be cold calling "leads"

    Advice to Management

    Be more open about the details of the job during the before and during the hiring process.

  8. Great job yesterday, but what have you done for me today?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    High energy, a competitive environment, celebration for your accomplishments and achievements, and opportunity to grow to management based on your performance.

    Cons

    Stressful environment, management is never satisfied, high turnover, inconsistent, cold calling people who requested information years ago, and possibility you won't be working tomorrow.

  9. Great for recent college graduates, who just need corporate experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Poway, CA
    Former Employee - Admissions Counselor in Poway, CA

    I worked at Ashford University full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Wonderful co-workers, great pay, decent benefits, and occasional free food and SWAG.

    Cons

    High pressure position; numbers oriented. Favoritism. Motto: the only constant is change.

  10. Helpful (2)

    Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Professional work environment, great benefits.

    Cons

    Highly stressful work environment, no sales incentives

    Advice to Management

    Find ways to incentivize workers that does not involve the threat of losing their jobs.

  11. College Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - College Advisor in San Diego, CA
    Current Employee - College Advisor in San Diego, CA

    I have been working at Ashford University full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Ashford is a good starter job. Employees are allowed flexible schedules. There are excellent educational benefits. The faculty at Ashford University collaborates well with other departments. The atmosphere at work is fun and employees work together well to help students.

    Cons

    Ashford is still growing and working to establish its niche in a highly competitive market. There is room for improvement in how Ashford uses information and Ashford's adaptability to an quickly change landscape. There employee development structure is lacking.

    Advice to Management

    Senior leadership is not steady. Sometimes it seems like they don't know where they want Ashford to go.

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