Ashford University Reviews

Updated June 25, 2015
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3.0
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Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
24 Ratings

Pros
  • The company offers relatively good benefits (in 30 reviews)

  • Good pay for the amount of time put in (in 19 reviews)

Cons
  • It is a sales job regardless of how they spin verbiage (in 17 reviews)

  • High stress sweat shop with a feeling of no job security (in 12 reviews)

More Pros and Cons

76 Employee Reviews

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  1. A Powerful Foot-in-the-Door Where You Will Learn a LOT and Sleep Very Little.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Amazing education opportunities. Prepares you for ANY business roles. Great place to start off a career. Really fun colleagues and direct managers. Decent pay considering the industry standard. Very helpful peers if you seek their input and help. Very close culture within admissions. You are tasked with a BIG challenge, and everyone knows the struggles so they are ALWAYS eager to help how they can. Great opportunities to lead and influence culture if you're pro-active about it. You will learn more than you imagined possible if you want to. Work with hard-working people, slackers do NOT survive at Ashford. Highly intelligent peers, many are highly educated and the conversations are always engaging. Can be extremely rewarding, if you're passionate about education and empowering people to make a better life, you will have many chances to help people accomplish their dreams. Getting the emails saying a student graduated were worth the hard work it took to help them get there. Overall, it's a place to get started, to learn, and to grow, but probably not the place you'd retire from.

    Cons

    Whiplash change. Absolutely no transparency, and attempts to transparent communication are often misleading or sometimes outright false. Red-tape jungle when trying to accomplish tasks due to poor inter-departmental communication and resource sharing. Inconsistent everything from expectations, to culture. Health insurance plans are very confusing. Very demanding emotionally and time-wise (you will work long hours, and have several emotionally difficult conversations every day, or you will have no conversations and feel pressure that can be hard to see past.) Difficult to get coaching, you MUST be pro-active in your own development, if you need help, ask ask ask!

    Advice to Management

    Fix the inconsistent communication platforms and inconsistent resource sharing. Each department and level seem to have their own preference of how to communicate and where to store resources. If it were easier to find answers many of the job frustrations would melt away.


  2. Helpful (1)

    Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Ashford University full-time (Less than a year)

    Pros

    The people, the money, and the experience is all good. Meet awesome people and work down town.

    Cons

    The for profit school takes advantage of less fortunate people with barely any kind of formal education and sets them up to fail both educationally and financially.

    Advice to Management

    It's a hard job, but somebody's got to do it. Everyone who works there knows their job could disappear tomorrow. So they are under serious pressure to make the numbers or get fired. Admissions Counselor s are at the bottom of the totem pole, get the picture?


  3. Helpful (1)

    Admissions Retention Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA

    I have been working at Ashford University full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    benefits, gym, cafeteria, mon-fri set schedule, OT opportunities

    Cons

    always doing mass layoffs and you never feel safe or comfortable

    Advice to Management

    some are good, some are not, but they all try


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University full-time

    Approves of CEO
    Approves of CEO

    Pros

    Great training ground for sales, fast-paced fun environment, fun people to work with, learn something new everyday

    Cons

    Upward mobility takes some time


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Diego, CA
    Current Employee - Manager in San Diego, CA

    I have been working at Ashford University (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Hours. Ok Pay. Good people to work with.

    Cons

    Constant change in direction. No bonuses.

    Advice to Management

    Work on engagement


  7. Ashford University Admissions

    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Admissions Counselor
    Current Employee - Admissions Counselor

    I have been working at Ashford University

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    For an entry level job, the salary pays fairly well. You get to work in a nice facility with a fitness room. You also work in a team environment which often consists of younger college aged students so alot of people tend to form friendships. Paid holidays and good benefits.

    Cons

    Lots of politics, especially with the "higher ups." Sometimes expectations can be unreasonable. I would say it is fairly high employee turnover, and Ashford has a poor reputation.


  8. Helpful (1)

    Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University

    Pros

    A lot of good employees

    Cons

    Executive level management has no idea what is for the best of all.


  9. work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Positive work environment and great people

    Cons

    horrible pay, benefits are minimal, and advancement is limited.


  10. Great culture, wonderful people but questionable for-profit organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in Denver, CO
    Current Employee - Admissions Counselor in Denver, CO

    I have been working at Ashford University

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    meet great people who are passionate about education and have great attitudes. You truly get to make an impact in people's lives and help them to make tough decisions about school.

    Cons

    Sales environment with lots of focus on numbers rather then what may be best for students. If your numbers are not high then you may lose your job

    Advice to Management

    focus on students rather then the numbers. Sending emails every few hours about sales metrics does not motivate everybody=) I had great leadership but I know other offices did not.


  11. Helpful (1)

    Great company to start off in. Mental exhausting for some, unstable job security. However, you can get free tuition.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great people that you work with
    Lots of trainings to learn useful skills
    Free tuition for bachelors and master classes after 6 months
    Recognize people that are performing and doing well
    Value their employees
    Decent salary
    Promote employee growth
    Great benefits

    Cons

    Success of job is very dependent on student success
    Only get credit if student passes first 5 weeks of class
    Mental exhausting
    Lots of dialing
    Most of the time potential student did not mean to request information



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