Ashford University

  www.ashford.edu
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Ashford University Reviews

Updated July 16, 2014
Updated July 16, 2014
282 Reviews

2.5
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
100 Ratings

Review Highlights

Pros
  • The company offers relatively good benefits (in 26 reviews)

  • Pay and benefits-good enough to sustain you while you actively seek different employment (in 9 reviews)


Cons
  • It is a sales job regardless of how they spin verbiage (in 15 reviews)

  • Of those, more than 100 were Admissions Counselors (in 14 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great online classroom capability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Adjunct Instructor
    Current Employee - Online Adjunct Instructor

    Pros

    Constant stream of courses. Well thought out curriculum. Great online classroom. Easy access and application of tools like similarity reports.

    Cons

    Students lack what should be minimal requirements for entering core courses such as writing, plagiarism, composing a thought, using academic sources, etc.

    Advice to ManagementAdvice

    Add a qualification entry course to minimize admission of students with little or no intent to learn (those looking for a degree factory).

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Student Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A lot of opportunity for professional development and growth. Decent pay and benefits. There is also opportunity to effect change and senior leadership listens in general

    Cons

    There is a lot of change and inconsistency. We are always trying something new, which can be exhausting.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Place to Work but some non-team oriented Management hidden within the culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development
    Former Employee - Business Development

    Pros

    Ashford started out with great intentions of being an organization with solid company values, but as the firm prepared to enter the public market, top management began to lay those core values to side. Ashford is currently working hard to regain employees belief in the corporate culture that once existed.

    Cons

    Great pay with, and benefits to match. in certain divisions there were good perks. Ashford offers a great work-life balance with weekends off and all holidays.

    Advice to ManagementAdvice

    Management in the financial departments have created an elusive corporate culture that evades the top management. This results in across the board breakdowns that affect both students and employees beyond top managements understanding. Ashford need to become student centered and work from there.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    I am a proud Faculty member!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Faculty (Online)
    Current Employee - Associate Faculty (Online)

    Pros

    Lead faculty care about adjuncts. Continuing education and access to resources is top-notch.

    Cons

    Raises are minimal even though enrollment and responsibility increases.

    Advice to ManagementAdvice

    We need more opportunities for seasoned faculty (like myself) to mentor new adjuncts. Salary increases are needed to retain talent.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good entry level job

    Former Employee - Financial Services Advisor  in  San Diego, CA
    Former Employee - Financial Services Advisor in San Diego, CA

    Pros

    I was able to grow with the company. I actually started in 2008 and left in 2009. This was my first job out of college.

    Cons

    Large work load and very monotonous. Not much room for growth.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good place to start career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great schedule, excellent coworkers, good benefits, excellent opportunity to grow with leadership skills.

    Cons

    Company grew too fast and had to make severe organizational changes with personnel. Some of upper management have lost touch with putting the student first, rather than operational goals. I feel that by putting the student first the operational goals will follow.

  8.  

    Best for-profit school I've worked for- I've been treated well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Faculty (Online)  in  Denver, CO
    Current Employee - Associate Faculty (Online) in Denver, CO

    Pros

    Pay is good. Support is available for online instructors. Class sizes are reasonable. University is trying to secure proper accreditation to stay viable.

    Cons

    For-profit colleges/universities are under scrutiny for high federal aid given/low repay rates. Legislation in the works that might put my job in jeopardy.

    Advice to ManagementAdvice

    Continue keeping class sizes manageable and meet requirements to keep federal aid coming to students (without which school will go under).

    Negative Outlook
    Approves of CEO
  9.  

    Challenging and gratifying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Services Coordinator  in  San Diego, CA
    Former Employee - Student Services Coordinator in San Diego, CA

    Pros

    Great community, solid education, fast paced, student driven

    Cons

    Management culture, constant tuition increases,

    Advice to ManagementAdvice

    Be more willing to give credit where credit is due, better salaries

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Student Worker

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great for current students that want to manage a small job with education.

    Cons

    The good student worker jobs are very competitive.

  11.  

    Progressive company, making great strides.

    Former Employee - Student Advisor  in  San Diego, CA
    Former Employee - Student Advisor in San Diego, CA

    Pros

    The company faces market and institutional challenges with excellence. Good place to work to hone customer service, process, and communication skills. The education benefit is excellent!

    Cons

    The intrinsic nature of for-profit organizations is that they are driven by the bottom line. As such, there is a constant awareness of the need for growth that leads to uneasiness regarding job security.

    Advice to ManagementAdvice

    Continue the mentoring and leadership emphasis - it makes a huge difference among staff!

    Recommends
    Approves of CEO

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