Asiana Airlines
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2.4 9 reviews

0% Approve of the CEO

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Kang Joo An

(2 ratings)

29% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO


    Good opportunity for high school grads, but not worth for college grad

    Inside Sales Agent (Current Employee) Atlanta, GA

    ProsGood working environment with good co workers

    ConsBad management. No support from HDQ nor regional HDQ.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities



    Sales Agent (Current Employee) Atlanta, GA

    Proseasy work, relaxing unless top management gets involved with lots of reports. No over time is required.

    Conslow starting salary compared to other company. work procedure is boring with daily basis. Very simple but not too helpful for future alternative jobs.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO


    They say top quality service in reality it's a lot of smokes and mirrors.

    Passenger Service Agent (Former Employee) Jamaica, NY

    ProsThe biggest benefit that comes with working for Asiana Airlines is dealing with a wide variety of people. You meet a lot of people as you work at JFK Terminal 4. From TSA Security Agents, and other airline personnel, you get to meet a lot of people.

    The airline teaches you to deal with a lot of different passengers and other people. Working as a Passenger service agent really taught me a lot on improving on people skills. This job was rewarding because I got to meet a lot of wonderful people.

    ConsThe cons are that you are working with a bunch of Korean people who are used to the Korean work force mentality. The Korean company work force mentality is "work and no complain"... in other words, you do what you're told and you don't say a word about it. The company has no way to file a grievance and violates overtime policies. When I was relieved, I had absolutely no way on filing a grievance. I was simply handed a letter, with no way to voice my opinions.

    The management at the JFK office are almost all corrupted and unfriendly. The company may teach our agents to "give top quality service" but in reality, that the management at JFK does not abide by the company guidelines for providing top quality service. To make themselves and their work environment more comfortable, they give up on providing quality service to our passengers.

    Although I found working at the airline to be a pleasure (because of some coworkers), I felt that I was in prison for most of the time I was here.

    Advice to Senior ManagementYou really need to look at who ACTUALLY does their work and who REALLY tries to satisfy the passengers. Just because someone had a conflict with another employee because they wanted to provide a passenger with high quality service is not ground for them to be relieved of their duties.

    The reason why SO MANY employees resign is BECAUSE the management at JFK treats us like garbage. The JFK office are complete hypocrites to the company morals and policies.

    No, I would not recommend this company to a friend

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    Don't Bother if you have a Bachelor's Degree

    Anonymous Employee (Current Employee)

    ProsIt's an easy routine day job.

    ConsUpper management does not care for the local branch employees

    Advice to Senior ManagementIt's unfortunate only the HQ employees receive better entitlements with salary.

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