Asset Acceptance Capital

  www.assetacceptance.com
  www.assetacceptance.com
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Asset Acceptance Capital Reviews

Updated August 9, 2014
Updated August 9, 2014
37 Reviews
2.7
37 Reviews
Rating Trends

Recommend to a friend
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Rion B. Needs
23 Ratings

10 Employee Reviews Back to all reviews

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  1.  

    Not horrible but, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative  in  Warren, MI
    Former Employee - Account Representative in Warren, MI

    I worked at Asset Acceptance Capital full-time for more than 3 years

    Pros

    My supervisor was great! Once he left every supervisor I had after that was not. PTO time was great.

    Cons

    Hitting goal isn't easy if its not in your personality. Too many people on old paper.

    Advice to ManagementAdvice

    Listen to your employees. Happy employees are more productive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good Starter Data Job. Give you the tools, but won't let you maximize them.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Asset Acceptance Capital full-time

    Pros

    learn how to analyze data. high level visibility.

    Cons

    no carreer path. Low Pay

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Constantly hoping for things to change but contantly disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Warren, MI
    Current Employee - Anonymous Employee in Warren, MI

    I have been working at Asset Acceptance Capital full-time for more than 8 years

    Pros

    Strong values and code of conduct. Good benefits.

    Cons

    Too much inconsistency with management in most departments. Communication issues are never ending.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Not bad if you can adapt to change...EVERYDAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Representative  in  Warren, MI
    Current Employee - Collections Representative in Warren, MI

    I have been working at Asset Acceptance Capital full-time for more than 5 years

    Pros

    The hourly plus bonus far surpasses any other collections company. However Encode Capital takes over the company in June and the uncapped bonus will most likely go away. The benefits are good too.

    Cons

    Lack of communication ...we could do with a lot less management. They can't even communicate with each other let alone their staff. It's pretty bad when I have new hires ask me what each one does.

    Advice to ManagementAdvice

    Keep the director of collections, keep one assistant manager, and 6 supervisors. This will significantly reduce our overhead, and limit all of the hostility and confusion.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Debt Collector
    Current Employee - Professional Debt Collector

    I have been working at Asset Acceptance Capital full-time for more than 3 years

    Pros

    bonus money is worth it

    Cons

    upper management needs training more than anyone else

    Advice to ManagementAdvice

    the little guy is what will make a lasting business

    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative  in  Sterling Heights, MI
    Current Employee - Account Representative in Sterling Heights, MI

    I have been working at Asset Acceptance Capital full-time for more than a year

    Pros

    Uncapped bonuses, respectful work environment, lighted garage parking, convient location near 696 fwy. Wellness health screening day.

    Cons

    Very high turnover rate, hourly wage is low with collection goals that are difficult to reach and maintain. Bonuses are only paid if your able to make your monthly goals. Idea job for those who are just in a desperate need for one. Definitely not the place to make a stable career unless your promoted beyond collections. Rotating schedule makes it difficult to balance family and work life or even further your education.

    Advice to ManagementAdvice

    Reseach the policies that you have in place for performance, goals, compensation, training, work schedules and make the necessary adjustments that will benefit both the employees and company as a whole.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    I have never worked in such an unfriendly and unrewarding company in my 25 years of working.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Supervisor  in  Warren, MI
    Former Employee - Supervisor in Warren, MI

    I worked at Asset Acceptance Capital

    Pros

    Time off is generous. The building is clean and nice looking. The offer a parking structure for winter months. They provide wellness fairs and EAP.

    Cons

    Back stabbing unfriendly work environment. Departments do not communicate. No matter how good a job you do, you are just a number. The left hand does know what the right hand is doing..

    Advice to ManagementAdvice

    Rion Needs should take a look at his VP's and Directors. He might want to spend some time with the little people as well.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Asset Acceptance Capital

    Pros

    weekend off and paid holidays

    Cons

    no advancement opportunities and very demanding

    Advice to ManagementAdvice

    no

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    not like it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Asset Acceptance Capital full-time for more than 10 years

    Pros

    health and pto benefits were on the better side

    Cons

    lack of communication and job knowledge between management and staff

    Advice to ManagementAdvice

    do the job yourself and make changes from experience not because the trend looks great on paper

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    It is a job, not a place to start a career.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Asset Acceptance Capital

    Pros

    Easy job to get, decent hours

    Cons

    Hard to meet quotas, favoritism and lots of cheating.

    Advice to ManagementAdvice

    Be more fair, and compensate the good employees not the one you like.

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