Assurant

  www.assurant.com
  www.assurant.com

Assurant Reviews

Updated October 19, 2014
Updated October 19, 2014
190 Reviews
3.0
190 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
88 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 19 reviews)

  • Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay (in 18 reviews)


Cons
  • Benefits too high, no room for advancement, poor management, training (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

33 Employee Reviews Back to all reviews

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  1.  

    Apply only if it's your last resort

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    There's a bonus at the end of the year if your manager thinks you deserve it They do a lot of community fundraising

    Cons

    Managers treatment of employees is awful. I had a manager that two employees went to HR on and nothing was done The pay is awful Was there over a year before I even got the chance to get in a training class

    Advice to ManagementAdvice

    Have your managers take some kind of empathy training

  2. 1 person found this helpful  

    Liars!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Draft Specialist in Springfield, OH
    Former Employee - Loss Draft Specialist in Springfield, OH

    I worked at Assurant full-time (less than an year)

    Pros

    A paycheck and benefits. That's the only kind thing I have to say except there are some nice people that work at Assurant..

    Cons

    Everything else is bad. Working conditions are horrible. It's almost as bad as prison. They complain when you go on bathroom breaks etc.

    Advice to ManagementAdvice

    Don't lie to employees and expect them to believe you when your poker face is horrible. Also, don't tell emplyees to lie to the customers either.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Senior Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time

    Pros

    Flexible time after quarter and monthly close.

    Cons

    Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement.

    Advice to ManagementAdvice

    Career growth should be based on competency and not tenure.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Unhappy, over worked, expecting High performance metrics employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hazard Insurance Specialist in Florence, SC
    Current Employee - Hazard Insurance Specialist in Florence, SC

    I have been working at Assurant full-time (more than an year)

    Pros

    Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay. Qualify for a raise every 6 months. Transfer to another department within 9 months however that Does NOT include management position. They participate in ALL organizations that Gives back such Relay for Life, they have an employees activity committee that raise money from current employees to sponsor the Big Christmas party at the end of the year. Some managers are encouraging & care about your performance. They offer over time so you don't need a second job

    Cons

    VERY unorganized, there is No training offered until after being there maybe 2 to 4 months, they have VERY high & unrealistic expectations, there is CONSTANT change in the form of an PPM (emails are sent & meetings are schedule) just when you "Learn" how to process one way then an email comes and they want you to Forget how you processed & try it the "new way", There is NO room or desk in the building, we desk share & now conference rooms now WORK areas!!! The pay SUCKS!!! Overtime isn't suppose to be mandatory but if you DONT work an additional 6 to 8 hours they WILL place your name on a "List" (which is NOT fair), the chairs were raggedy & horrible but most of the building has New chairs, you almost NEVER can eat in the "break room" because a department is ALWAYS having a party or luncheon in there so 30 members are inconvienving 150 OTHER employees I SHOULD not have to Walk to ANOTHER building to eat my lunch & I ONLY have 30mins. Short Lunch breaks, the water fountain, Ice machine, Coffee maker, bathroom toilet, bathroom sink is ALWAYS out of order, there is No parking, they hire some dingy people, they Give ANYBODY a job, crackhead looking people with NO freaking teeth in there mouth but write you up if you wear jeans smdh Let Assurant be your LAST option before Accepting employment.

    Advice to ManagementAdvice

    Lower the performance metric such as KPI in the Hazard Processing department. There is NO way a phone call is factored into those numbers: Faxes 15 per Hour Mail 21 per hour & EDI 24 per hour, we should be in work flow for calls. QA is unrealistic!!! 97% a 90 in the REAL World is an A!!!! PLEASE PLEASE PLEASE Read this & send people undercover Boss to make some changes at the sites verse sitting in a conference room making changes

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    the worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Incriminating in Duluth, GA
    Current Employee - Incriminating in Duluth, GA

    I have been working at Assurant full-time (more than an year)

    Pros

    they tell you how wonderful the company is but they don't give a ----- about the employee

    Cons

    Assurant loves to fire people to cover the higher ups but.

    Advice to ManagementAdvice

    Cant give advice to arrogant people

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Poorly managed company, don't go there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant full-time (less than an year)

    Pros

    They allow some telecommuting, which is good.

    Cons

    Managers don't care about people or customers, they just want you to make them look good. They push hard to get things done fast but don't care about quality. They treat people like children, not adults. No teamwork.

    Advice to ManagementAdvice

    Care about people and quality. Don't micromanage everything.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Risk and No Reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Team Lead in Duluth, GA
    Current Employee - Customer Service Team Lead in Duluth, GA

    I have been working at Assurant full-time (more than 3 years)

    Pros

    A check until you get a real job/career

    Cons

    The Company definately does not value employees on the entry level-position, they are blatantly Underpaiding and overworking their employees in the Customer Service Department.

    Advice to ManagementAdvice

    Know the qualifications of those that work for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Not a place I would ever work at again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Assurant full-time (less than an year)

    Pros

    I cannot think of any positives of working at this place.

    Cons

    Antiquated ways. Lots of nepotism. Management did not listen to employees and treated their employees poorly. You could hear yelling from certain manager's offices.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Used to be a great place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Assurant full-time (more than 8 years)

    Pros

    Only thing I can say that is a Pro is they are in the best city Miami.

    Cons

    Lack basic compassion for their employees. Lay off at a drop of a hat no upward mobility unless you're a brown nose.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Claims Examiner I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Examiner I in Miami, FL
    Former Employee - Examiner I in Miami, FL

    I worked at Assurant full-time (more than 5 years)

    Pros

    Fortune 500 Company
    Pay is decent
    Friendly co-workers
    Looks great on paper
    If you have elementary school aged children the Miami location is ideal with their satellite school

    Cons

    Lengthy hiring process
    No vertical advancement
    Nearly 5 years in the same position with no advancement despite continuously excelling in productivity & quality
    Overly focused on six sigma process improvements, streamlining functions & increasing productivity requirements while completely disregarding professional advancement

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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