Assurant

  www.assurant.com
  www.assurant.com

Assurant Reviews

Updated October 22, 2014
Updated October 22, 2014
187 Reviews
3.0
187 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
86 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 19 reviews)

  • Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay (in 18 reviews)


Cons
  • Benefits too high, no room for advancement, poor management, training (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

36 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Assurant full-time (more than an year)

    Pros

    You get opportunities to work on a variety of projects.

    Cons

    Benefits are slim. Negotiate compensation upfront, very difficult to move up once you're hired.

    Approves of CEO
  2.  

    Don't buy into the hype!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hazard Insurance Processor I in Springfield, OH
    Former Employee - Hazard Insurance Processor I in Springfield, OH

    I worked at Assurant full-time (more than 3 years)

    Pros

    Most people are cool, 10% shift diff for the 2nd shifters, pretty decent benefits and paid time off (holidays and vacations), you can wear jeans, they are good about working with you if you need to leave early or come in late, if your a single guy you have plenty of options b/c alot of the woman their are unfaithful.

    Cons

    It's not about what you know it's who you know, crappy pay schedule (twice a month 1st and 15th) lots of false promises, horrible parking, lot's of cliques and displays of favoritism, unless your a minority or gay don't expect much praise for doing a good job, training is mediocre, unreliable resource guides, continuous changes, and the office politics are worse than presidential election season

    Advice to ManagementAdvice

    Hire mgmt that actually have mgmt experience, listen to your people, don't make promises you can't keep, lose the stigmata of 2nd shift people being the rejects and address more of the lazy people on 1st or perhaps adjust your work queues to fit with the shifts....

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Processor in Duluth, GA
    Former Employee - Insurance Processor in Duluth, GA

    I worked at Assurant part-time (more than 3 years)

    Pros

    close to home, good hours, part timr

    Cons

    the inmates are running the asylum

    Advice to ManagementAdvice

    just because someone has longevity, or a college education does not make them a good manager. changing everyone around every three to six months is not always a good thing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    It's all about politics and who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Miami, FL
    Former Employee - Senior Software Engineer in Miami, FL

    I worked at Assurant full-time (more than 10 years)

    Pros

    Most coworkers are very nice to work with. Nice life/work balance. Flexible HR policies.

    Cons

    Worked there for over 10 years. Poor training & employee growth; once you hit a certain level you reach a "glass ceiling" depending on who you know and whose shoulders you're rubbing, which creates a back-stabbing culture among coworkers with the same goals. You do an adequate job and you get rewarded, you do a good/great job, and you get taxed with more work/responsibility and no promotion.

    Advice to ManagementAdvice

    Don't dangle the "promotion" carrot to your employees, unless you have a clear career advancement path. Don't say the company is not about politics and "circle of friends" when it clearly is.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant

    Pros

    The benefits are awesome and they treat their employees really good ie special little things they do for their employees.

    Cons

    Having your calls audited for little things even when you do a great job at what your doing and helping the clients.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Employee Benefit Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Benefit Advisor in Atlanta, GA
    Current Employee - Employee Benefit Advisor in Atlanta, GA

    I have been working at Assurant full-time (more than 10 years)

    Pros

    Assurants benefits are good, but not as good as they used to be.

    Cons

    Micro-management. of employees Dwells more on negative aspects than positive ones. Management is not flexible.

    Advice to ManagementAdvice

    Quit micromanaging! You have good employees who do their job well.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    The interview and training was not realistic for the actual job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist in Springfield, OH
    Current Employee - Customer Care Specialist in Springfield, OH

    I have been working at Assurant full-time (less than an year)

    Pros

    The location was nice and the benefits were decent.

    Cons

    The training was not sufficient for the job, they promise support upon release to the floor. Support from team leaders is almost non-existent. My team was actually in the same training class as me and retained less information. The expectations of the clients are not reasonable for the type of calls that come in.

    Advice to ManagementAdvice

    Fully train team leaders, managers, and trainers first. I would also suggest a better escalation process for irate customers. Being told they will get a call back in 1 to 2 business when people are on the brink of losing their homes is not right. Also I would suggest explaining the mandatory overtime requirement in the interview instead of just surprising people when they receive their schedule.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It's a job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Operations Specialist in Springfield, OH
    Former Employee - Senior Operations Specialist in Springfield, OH

    I worked at Assurant full-time (more than 3 years)

    Pros

    Good location with a variety of positions and hours. The benefits are good.

    Cons

    Poor leadership and at times promotions are given instead of earned.

    Negative Outlook
    No opinion of CEO
  10.  

    Not a positive place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at Assurant full-time (more than 5 years)

    Pros

    You get to work with Chase, Citi, and Suntrust mortgage. No dress code enforcement.

    Cons

    Lack culture in protecting customer information. Allows electronic devices into sensative areas. No random drug testing.

    Advice to ManagementAdvice

    Unprofessional environment in Duluth Georgia. Need random drug testing. High turnover and no longer offer 401k to new employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Not a good place for growth..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hazard Insurance Specialist II in Duluth, GA
    Current Employee - Hazard Insurance Specialist II in Duluth, GA

    I have been working at Assurant full-time (more than an year)

    Pros

    Very laid back place to work..

    Cons

    Slow growth..low pay lazy mangement

    Advice to ManagementAdvice

    Present opportunties for growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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