Assurant Reviews

Updated August 8, 2015
44 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Alan Colberg
5 Ratings

Pros
  • Good benefits all the way around (in 19 reviews)

  • Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay (in 18 reviews)

Cons
  • Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement (in 10 reviews)

  • Benefits too high, no room for advancement, poor management, training (in 5 reviews)

More Pros and Cons

44 Employee Reviews

Sort: Popular Rating Date
  1. Could be a great company, but run by the wrong type of management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Duluth, GA
    Current Employee - Customer Care Specialist in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Co-workers are the most positive part of this job. Nice breakroom, ok cafeteria. Ok facility..free coffee and tea and water in breakroom.

    Cons

    Management isn't interested in promoting from within, doesn't recognize talent and doesn't make an effort to assist associates who are trying to advance in this company..Poor excuses for the Customer Care and Hazard Managers.

    Advice to Management

    Need to recognize talent and promote from within. Management need to be more in tune with employees.


  2. Worked as a contractor

    • Career Opportunities
    • Senior Management
    Former Contractor - Anonymous Contractor in Woodbury, MN
    Former Contractor - Anonymous Contractor in Woodbury, MN
    Doesn't Recommend

    I worked at Assurant as a contractor (Less than a year)

    Pros

    Worked as a Security Administrator. Team Lead was a very nice person and was a good trainer. I loved the job and the work. Some of the team members were great to work with.

    Cons

    When I had questions, many times I could not get the Team Lead's help because she was too busy giggling and laughing with other coworkers of hers. When I started going to other team members for help, I was told that I could not bother them, to only go to the her, the Team Lead. However, it was perfectly fine for the young Intern they brought on to ask anyone for help. They have an extremely high turnover rate in this department.

    Advice to Management

    Get the current Team Lead to retire from the company or have her actually do the work with the team to help out. She works long hours because she spends too much time socializing with other coworkers instead of doing her work. There is no room for advancement here. Management sits in St. Louis, MO or Miami, FL and they don't really know what goes on. New people coming to the team are treated poorly in this cliquish department.


  3. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Florence, SC
    Former Employee - Customer Service Representative in Florence, SC
    Doesn't Recommend
    Negative Outlook

    I worked at Assurant full-time (Less than a year)

    Pros

    benefits. good start up job to obtain customer service experience. end of the year bonus.

    Cons

    jobs keep being sent overseas. department closing without warnings. big company lay offs. turnover rate is high. medical tolerance is very low.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Makes broken promises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in Springfield, OH
    Current Employee - Senior Specialist in Springfield, OH
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 8 years)

    Pros

    It's a job for those who are content with living pay check to pay check. There aren't many pros to this job currently unfortunately.

    Cons

    The people that work here no matter the level make it hard for the sincere employees to succeed. They aren't open to people who speak up about an issue. You aren't wanted in upper management if you have an opinion of some kind. They say "do what you're told", I say just do your job. It's that simple.

    Advice to Management

    Although they aren't able to tell everything that's going on until it has been approved to do so, don't lie about the situation. If you aren't able to say anything, say just that. Quit making an easy job difficult by fabrication the truth. Be open and honest and trust in your teams!


  6. Helpful (1)

    Loss Drafts Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time

    Pros

    At one time is was considered a very secure job, with no layoffs. This is not the case anymore. Company going thru reorganization - they are part of AIG.

    Cons

    Pay was stagnate, increase only 2% if you were liked. Turn over for managers. Benefits were costly and they just discontinued the pension plan.

    Advice to Management

    Pay a good wage and you will have loyal employees. Stop paying the Top management so much.


  7. Second Vice president

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Approves of CEO

    Pros

    Nice people to work for

    Cons

    Low pay and slow advancement

    Advice to Management

    Do more for your employees


  8. Not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Draft Specialist in Springfield, OH
    Current Employee - Loss Draft Specialist in Springfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant full-time (More than 3 years)

    Pros

    The benefits are out of this world...Health, Dental, etc. The PTO is lovely also when coming in the door. Some of the managers are down to Earth.

    Cons

    If you don't like being micromanaged, I strongly advise NOT to work here. No growth within the company. Many jobs are being outsourced. Layoffs are about once every 3 or 4 months and we're talking about 100 people at a time. Also, it's ridiculously hard to try and move up within the company. I was promised an IT job (what I went to school for) and was given a customer service job and that was almost 3 years ago with no type of indication of me advancing.


  9. call out to agents and insurance companies to get policy information

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people to talk to. Nice teamwork environment.

    Cons

    No chance of moving up. Dead end job if you cant brown nose to managers.

    Advice to Management

    Hire people based on skill set and experience. Not on beauty and size of chests. Most people who move up here are women with beatiful faces and big breasts.


  10. Helpful (2)

    No Way To Move Up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Draft Specialist in Springfield, OH
    Former Employee - Loss Draft Specialist in Springfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    You are given copious amounts of paid time off, as well as every weekend off and many opportunities to work voluntary overtime

    Cons

    Promotions are granted from nepotism, not performance. You can be the top performer in your team every month for years and be passed up for promotion instead for the lowest performer. Also, insurance benefits are a joke,

    Advice to Management

    It's a business, not a fraternity. Don't snub your best employees in order to give your buddies better positions.


  11. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Approves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    You get opportunities to work on a variety of projects.

    Cons

    Benefits are slim. Negotiate compensation upfront, very difficult to move up once you're hired.



Showing 44 of 270 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.