Assurant

www.assurant.com

Assurant Reviews

Updated January 18, 2015
Updated January 18, 2015
197 Reviews
3.1
197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
91 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 19 reviews)

  • Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay (in 18 reviews)


Cons
  • Benefits too high, no room for advancement, poor management, training (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Miami, FL
    Former Employee - Business Analyst in Miami, FL

    I worked at Assurant

    Pros

    The environment has room for growth

    Cons

    As typical with any large company, the office politics are extremely high. People will throw others under the bus to look good and get that next promotion.

    Advice to ManagementAdvice

    Keep your word when you have good people and you promise to bring them on as an employee. People have families to feed.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A good place to work if you can stick with it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Full Benefits (for yourself and family)
    Facility is nice
    Pay is Okay
    Large range of hours available

    Cons

    Staying on the phone with an escalated homeowner can be a draining experience sometimes

    Advice to ManagementAdvice

    More communication between different departments would be ideal

    Recommends
    Neutral Outlook
  3.  

    Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in Springfield, OH
    Current Employee - Operations Analyst in Springfield, OH

    I have been working at Assurant

    Pros

    The services we provide can be very demanding. All the managers and people I work with are supportive in whatever it takes to get the work done best way possible. Collaboration and team work is highly encouraged, and we're always learning the business to become subject matter experts across all operations. It's not all work and we still have fun at times. Skill development is actively pursued by individuals and as many opportunities to get hands on experience is offered. It's very much a learning environment and provides expanding into new areas to learn.

    Cons

    It can be difficult and a con for those not comfortable with ongoing and time sensitive changes.

    Advice to ManagementAdvice

    The only suggestion might be to support more individual hands on project management techniques to help complete projects.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Duluth, GA
    Former Employee - Customer Service in Duluth, GA

    I worked at Assurant full-time (more than 3 years)

    Pros

    Great pay for the area

    Cons

    I don't find it smart to do a background check after the fact for an employee that has been employeed with the company for a year. Than let them go for nothing.. Yet there are computer theives still working there with no problem.

    Advice to ManagementAdvice

    Do better because your no better than the rest

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    The stereotypical southerner....but in a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Assurant full-time (more than 8 years)

    Pros

    Great benefits and people. They do well to make you a part of the "family". This review is for a professional job and should not be taken into consideration for an hourly/call center position.

    Cons

    Office culture may be too laid back for some. IT systems are convoluted and are high maintenance.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company, goid people, weak management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer Analyst in Miami, FL
    Former Employee - Senior Programmer Analyst in Miami, FL

    I worked at Assurant full-time (more than 3 years)

    Pros

    Solid company, friendly environment, good people. Work from home is an option for most departments, fair salary and benefits.

    Cons

    Change is slow, management needs additional training on how to manage teams and responsibilities.

    Advice to ManagementAdvice

    Seek additional opportunities to acquire leadership skills to instruct your employees

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Customer care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Assurant full-time (more than 3 years)

    Pros

    Good people good full benefits

    Cons

    Bad management bad industry to work in.

    Advice to ManagementAdvice

    Stop treating your call center reps like dogs.

    Disapproves of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time

    Pros

    The job has a lot of flexibility and respects a work life balance

    Cons

    Not able to move from your position if you do not know the a hiring manager that is willing to give you a chance.

    Advice to ManagementAdvice

    Select and hire managers from within instead of recruting from the outside. There are plenty of hourly associates that has what it takes to lead the company in its initiatives if given the opportunity.

    Recommends
  10.  

    Best job of my life, but ended bittersweet!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Document Clerk in Milwaukee, WI
    Former Employee - Policy Document Clerk in Milwaukee, WI

    I worked at Assurant full-time (more than 8 years)

    Pros

    Assurant is a company where you are able to work and grow. Having a company where they help you improve yourself is important. The employees at Assurant are some of the NICEST and hardworking individuals you will find.

    Cons

    With the downsizing of staff, the workload of many employees went above and beyond what any normal company would expect. You can't expect to have good moral in the office when you are not being appreciated for the many extra hours worked.

    Advice to ManagementAdvice

    My advice would be don't ask your employees for there input unless you are willing to listen and learn from this advice. Please, please, don't take it out on your employee when they tell you something you don't want to hear(especially if you asked) Appreciate your staff!!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Assurant is a great company. Employees are valued and there is great commitment to treating them with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Assurant full-time (more than 3 years)

    Pros

    Respected in the industry. Really smart people and commitment to excellence.

    Cons

    Very traditional and Assurant Solutions is very disorganized. There is a restructuring every other day and people spend a lot of time running around in circles.

    Advice to ManagementAdvice

    Focus, focus, focus. A lot of time is spent supporting each business when the commonalities are significant and customization is not needed.

    Recommends
    Neutral Outlook
    No opinion of CEO

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