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Asurion
3.2 of 5 104 reviews
www.asurion.com Nashville, TN 5000+ Employees

Asurion Reviews

Updated Jun 8, 2013
All Employees Current Employees Only

3.2 104 reviews

                             

100% Approve of the CEO

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Steve Ellis

(1 ratings)

56% of employees recommend this company to a friend
24 Employee Reviews Back to all reviews
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Play for a winner!

Corporate (Current Employee)
Nashville, TN

I have been working at Asurion full-time for more than 3 years

Pros*Great career growth opportunities
*Exceptional vacation policy
*Recession proof company, paid bonuses and gave raises straight through the recession
*Company growth continues to be exceptional
*Some of the offices are the nicest I have ever seen
*Exceptional coworkers
*Great products
*Lots of autonomy to get your work done

Cons*The pace is not for everyone, you will not be bored
*You must be comfortable with navigating the gray

Advice to Senior ManagementContinue to build the strength of the management team. The recent additions have been exceptional. Focus on uniting them under a deep rooted aligned culture.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Career path beginnings after graduation

Supplier Quality Engineer (Current Employee)
Smyrna, TN

I have been working at Asurion full-time for less than a year

ProsFriendly and no-pressure work environment; Great ability for stress free on-the-job learning and growth; great development programs; numerous career opportunities; fast-paced business model; constant change; good corporate communication; extensive lateral movement between job opportunities allows for better overall business picture

ConsFast-paced environment and constant change not suitable to everyone; job descriptions are not always completely accurate; job functions can grow or shrink with little to no warning; ability to think on the fly a must.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A great place to work with smart people and a dynamic environment.

Analyst I (Current Employee)
Nashville, TN

I have been working at Asurion full-time for more than a year

ProsI have learned a great deal more working at Asurion than other gigs. Part of the reason is the culture hear pushes for results and forces you to think creatively to solve problems. I am surrounded by exceptionally bright people day in and out, which helps nurture a great deal of learning as well.

ConsRecognition here is almost entirely results driven. While not necessarily a bad thing, it is important to be able to sell yourself and worth regularly to stay salient in the minds of management. If it is easy for you to get comfortable and settle, this is not the best place.

Advice to Senior ManagementMy advice would be to fence in some of the change absorption a bit better. Although the nature of the business may dictate it, it seems that new initiatives could sometimes be vetted better and save headaches down the road.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Experience

SQL Developer (Current Employee)
Nashville, TN

I have been working at Asurion as a contractor for less than a year

ProsGood Work Culture, Great opportunity for learning

ConsReally could not find any downside, it was good leaning experience

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Like riding a bull through a china shop

Senior Manager (Current Employee)
Nashville, TN

I have been working at Asurion full-time for more than 8 years

ProsGreat pay, good friends and constant change. You are well rewarded for your performance but the pace never slows.

ConsWork life balance is not that great. Managers do not receive vacation time, but rather you take what is reasonable. Problem is you work so hard and fast that the time slips away. Plus there is little peer support so you end up feeling guilty when you are gone.

Advice to Senior ManagementGet on the ground and look around, you will see what we do. Some of your managers work far harder than the rest, but are not politically connected to be noticed.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent work at home position.

Customer Service Representative (Current Employee)
Nashville, TN

I have been working at Asurion full-time for less than a year

ProsWork from home. set schedule. Full benefits and perks.

Consworking late nights and weekends and holidays...but the compensation is good for those hours

Advice to Senior ManagementNone keep going!! All is well.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The best career choice I have ever made

Anonymous Employee (Current Employee)
Nashville, TN

I have been working at Asurion full-time for more than 3 years

ProsCompany performance is exceptional, it feels good to be on a winning team - industry leader
Very good compensation package, exceptional bonus
Company growth provides many career opportunities
Global growth leads to interesting assignment opportunities if so desired
Exceptional leadership team, CEO ran Bain Consulting, laundry list of impressive senior leaders
Great paid time off policy
Flexible work hours
Great health care plan choices
Very good 401k program
Tuition reimbursement
Adoption assistance
They provide most salaried employees with a smartphone
Many more benefits www.myasurionbenefits.com
Smart coworkers
Challenging work

ConsPace is not for everyone, you need to like change and great personal challenge. If you are just looking for a job, this is not for you.

Advice to Senior ManagementContinue to hire exceptional leaders the team is moving towards world class

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good company culture and career opportunities

Customer Service Representative (Current Employee)
Nashville, TN

I have been working at Asurion full-time for less than a year

ProsCompany recognizes and rewards good performance

ConsShift bids are not the greatest but if you perform well you should have no worries

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Ambitious employee promoted several times within the organization

Senior Manager (Current Employee)
Nashville, TN

I have been working at Asurion full-time for more than 7 years

ProsGreat opportunities for advancement, excellent financial growth, recession proof business model, challenging, constant drive for results, casual dress attire, passionate employees, low turnover of top performers, global opportunities, promotes entrepreneurial spirit, flexible work environment where some employees work remotely from home or work from home a day or two per week, "ok" to have fun and laugh at work and during meetings, good benefits, high degree of integrity

ConsDon't always celebrate accomplishments....there is a constant focus on improvement, must be able to handle fast pace, constantly changing environment, sink-or-swim business, must be able to take the initiative and drive results independently and collaboratively to succeed

Advice to Senior ManagementMore leadership forums, leadership development opportunities

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Profitable Company

Customer Service Representative (Former Employee)
Nashville, TN

I worked at Asurion full-time for more than a year

ProsGreat culture and leadership team

ConsGood company overall with solid strategy

Advice to Senior ManagementKeep up the growth strategy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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