AutoNation

  www.autonation.com
Work in HR? Unlock Free Profile

AutoNation Reviews

Updated August 2, 2014
Updated August 2, 2014
200 Reviews

3.5
200 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoNation Chairman and CEO Mike Jackson
Mike Jackson
141 Ratings

Review Highlights

Pros
  • Besides the miserable work environment, there's actually some nice guys there (in 9 reviews)

  • Overall, this is a good company that could be a great company once again (in 8 reviews)


Cons
  • Expected to work very long hours including nights, weekends & all holidays but xmas & thanksgiving (in 16 reviews)

  • Change the pay plan to screw the salespeople (even more (in 9 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    More pay cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Sacramento, CA
    Former Employee - Sales Associate in Sacramento, CA

    Pros

    I think they still pay new car sales on Hold Back.

    Cons

    I jsut talked to some of my old coworkers, the couple still there. Autonation has come up with a new way to screw their employees and dealerships and lack corporate profits without paying any body. Now they are having a shell corporation buy most of the used cars rather than a local used car manager that can buy them for better prices. Then they jack up the whole sale prices and force the dealer to buy them from the shell corporation after (Packing) jacking up the price to dealers by thousands of dollars and taking away any profit margin from the dealerships and sales people and managers causing them to make no commissions. More managers and sales people have quit this month.

    Advice to ManagementAdvice

    Stop the greed. People will notwork for free. You have destroyed the dealership I worked for taking it from 400 cars a month to 100 a month and made the physical store impossible to work with no lot space.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Sales

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Potential income and customer contact

    Cons

    Inconsiderately long hours
    lack or respect
    top heavy management

    Advice to ManagementAdvice

    Be user friendly

  3. 2 people found this helpful  

    SSC Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSC Supervisor  in  Irving, TX
    Former Employee - SSC Supervisor in Irving, TX

    Pros

    Steady employment in a rocky automotive economy. average (just below average) pay for similar jobs in the auto industry. Once you get in you probably will never be fired regardless of job performance.

    Cons

    Daycare type environment, use of publically posted daily job performance for individuals and groups, severe micro management from the top. Management treats the under performers and top performers the same. Same pay, same benefits, same growth potential.

    Advice to ManagementAdvice

    Treat employees with respect and allow them to preserve their dignity while taking pride in a job well done.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    All this company cares about is money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist  in  Orlando, FL
    Current Employee - Receptionist in Orlando, FL

    Pros

    Easy job
    Nice Cars
    Nice co-workers
    Laid-Back enviroment

    Cons

    No raises
    Customers can be difficult
    Poor management

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Some good. Some not so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesman
    Current Employee - Salesman

    Pros

    Decent compensation. Can get time off when needed. Coworkers are nice.

    Cons

    When a new "action plan" is created it last for a week or so and then it is gone. Managers act like they are there to help you, but not really. The training process that is so organized is not there. If you have never sold cars before you could be in trouble here. Also I at times find it hard to be in the grey area that they are always pushing us to.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    poor experience ,blame comes mostly by others doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SERVICE ADVISOR  in  Fort Lauderdale, FL
    Former Employee - SERVICE ADVISOR in Fort Lauderdale, FL

    Pros

    discount on service work for own vehicle if you can befriend a tech, detail tech,etc

    Cons

    High pressure service sales. Threaten job if low satisfaction scores low.Most of it rests on you when there are multiple others that contribute to how your scores come out. Long and early working hours and a decrepitated old facility with rats,etc

    Advice to ManagementAdvice

    Learn how to respect and treat the employees, give them a larger percentage of the pie. update the facility. Get rid of unrealistic sales objectives, and satisfaction scores that depend on others to be good to start.

    Doesn't Recommend
    Neutral Outlook
  8. 2 people found this helpful  

    It's has its ups and downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    Pros

    Employee discount on automotive services.

    Cons

    Poor communication within certain departments. Issues that need to be addressed by management are often pushed to the side. Employee recognization and appreciation is low. There is a lack of kindness and caring, and an abundance of harrasment and disrespect between co-workers in certain departments.

    Advice to ManagementAdvice

    Show employees your appreciation for them. Truly listen to their concerns. Treat them as people with feelings and not just objects who make the company money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Too many chiefs, not enough indians...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    Pros

    I'm still trying to think of one.

    Cons

    Managment doesn't listen to frontline staff, corporate managers who have never sold a car create process that hinder the customer experience and employees are treated as expendable instead of an asset to the company. We sell cars people, its not that hard!

    Advice to ManagementAdvice

    AutoNation is so top heavy with managers that the people who are face-to-face with customers are ignored, mistreated and given little incentive to stay. AutoNation needs to consider a bottom-up approach to management to improve customer experiences and reduce turnover. Listen to your front line staff who are face-to-face with customers to determine how to implement processes that will make the customer experience an enjoyable one.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    the biggest isn't always the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    Pros

    they have a huge market share and dump a ton of money into advertising so customers fall into the dealership. there are opportunities to advance and relocate as long as your current manager oks the move.

    Cons

    lack of humanity. you are just a number to them. everything that is done is for stockholders. the lack of home/work balance. asking for time off is like pulling teeth, especially if you are at one of the "revolving door" dealerships. you are expected to be there if the doors are open. managers are allowed to have weekends off and have a regular schedule but salesmen are to be there every saturday and every other sunday and this is after working 40-60 hours that week.

    Advice to ManagementAdvice

    learn how to relate to your staff. give a proper balance to home/work life.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Truth is in the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fixed Operations  in  South Florida, FL
    Current Employee - Fixed Operations in South Florida, FL

    Pros

    There is not much. I like all the people I work with and helping my customers solve their problems. I also love the challenge that comes everyday from different situations

    Cons

    They only listen to corporate managers. There is no input from local managers at the dealerships. Most of the corporate managers have no "real world" experience. They only look at ballance sheets. There is no incentive to work harder. If you do they will change your pay plan to something lower because you make too much for your pay grade. There is no longevity bonus as advertised. I've worked there since the inception of the company and have never received one.

    Advice to ManagementAdvice

    Need to listen and act on advice from managers at stores. It seems that you only listen to senior managers at corporate headquarters only. What about the longevity bonus? Listen to the rank and file of the company. Most of your employees are not happy. If your employees are unhappy you will not have satisfied customers. Be flexible on policies that do not work for every store.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Worked for AutoNation? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.