AutoNation Reviews

Updated August 16, 2014
Updated August 16, 2014
203 Reviews

3.6
203 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoNation Chairman and CEO Mike Jackson
Mike Jackson
143 Ratings

Review Highlights

Pros
  • Besides the miserable work environment, there's actually some nice guys there (in 9 reviews)

  • Overall, this is a good company that could be a great company once again (in 8 reviews)


Cons
  • Expected to work very long hours including nights, weekends & all holidays but xmas & thanksgiving (in 16 reviews)

  • Change the pay plan to screw the salespeople (even more (in 9 reviews)

More Highlights

42 Employee Reviews Back to all reviews

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  1.  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Roseville, CA
    Former Employee - Sales Associate in Roseville, CA

    I worked at AutoNation full-time for more than a year

    Pros

    Some really good co workers. Buying a car here is easy and you can get crazy deals cuz management is constantly desperate.

    Cons

    Everything else. I signed 3 pay plans in a year, hours are insane long, and they will find ways to steal from you non stop. My GM at the time would give ppl "Free" parts or service and take it out of front end because he "sold" the free stuff out of my cut. So he still gets paid and the salesperson gets the shaft. Pay plan is not near what other spots offer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Don't waste your time, your life will go downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Body Shop  in  Mobile, AL
    Former Employee - Body Shop in Mobile, AL

    I worked at AutoNation full-time for less than a year

    Pros

    A place to work, better than getting bit by a shark.

    Cons

    Everything else. Horrible facility, inept managers, worst job ever

    Advice to ManagementAdvice

    Hire people based on their knowledge, not because he's related. And it helps if the management didn't. Sleep with the office staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    One Star Is Being Extremely Generous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoNation full-time for more than a year

    Pros

    There are a handful of nice people working alongside you. Most of the customers are good, decent people, simply looking to buy a car and be treated respectfully and professionally through the process. Otherwise, there are no redeeming qualities about this company whatsoever.

    Cons

    1) They lie to get you interested in working for them.

    2) They set false income expectations.

    3) They operate with a "shoot from the hip" management style. Despite all of the processes they have, there is no structure in the way the dealerships operate.

    4 ) If you happen to earn a decent income for a given month, expect to have to work even harder to match it the following month. Pay plans change as often as the weather.

    5) Forget about having any kind of life outside of the dealership. Work schedules mean nothing. Expect to be there until very late at night, often past midnight.

    6) There is a culture of "playing the blame game". More time is spent pointing fingers and making accusations and assumptions instead of making deals and taking care of customers.

    7) Their training is meaningless. Trainers (who are nothing more than overpaid hacks who were miserable failures on the job when THEY were in the dealership) spend more time trying to indoctrinate employees than actually working with them to help them sharpen and enhance their skills and actually perform at optimum levels.

    8) To say that employees are micromanaged is an understatement. There is no room or tolerance for independent thinking. Any individual initiative to facilitate any type of improvement is perceived as a threat. In other words, if you work for AutoNation, you have to be a Stepford Wife.

    9) Corporate earnings are going up while employee earnings are going down.

    10) The company will seize any opportunity to short-change you on your income. They will come up with an encyclopedia of excuses.

    Advice to ManagementAdvice

    1) AutoNation needs to recognize that the key to success and growth is the people who work for you, and depend on you to support their families. It's very easy to see that this company really doesn't care about them.

    2) While the company ultimately has to answer to shareholders, the shareholders will see even greater dividends if you invest in high-caliber, professional quality personnel rather than order-takers who can't properly fill an order at a fast food drive-thru.

    3) Stop trying to re-invent automotive retailing. You're destroying it. People can no longer make a decent living because of the way you operate. You have customers who know more about the cars they're buying than the so-called professionals you have in your employ.

    3) Stop bragging about your training. It sucks. Your training isn't "proprietary". It's the same recycled rubbish that other companies use. Companies who have been around longer than AutoNation.

    4) If a commission is earned, PAY IT. Don't bamboozle your employees with accounting methods that Hollywood studios use to obscure profits on a motion picture. Not all of your employees are stupid or gullible.

    5) Remember that while some of you are spending your weekend on your boats, there are people working (SLAVING) until the wee hours of the morning to make your boat payments. No one begrudges you having these things, but remember you used to be working in your father's dealership, not knowing a spark plug from an ignition key, or cleaning wrenches for a mechanic.

    Doesn't Recommend
    Negative Outlook
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  5.  

    IT Department Hostile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corp Associate  in  Fort Lauderdale, FL
    Current Employee - Corp Associate in Fort Lauderdale, FL

    I have been working at AutoNation full-time for more than a year

    Pros

    Certain folks , but very few

    Cons

    Overheard IT admin assist , talking about dept changes. According to comments made " in with the new, out with the old" IT PARTNERS beware!! November is just around the corner. Buckle your seat belts its going to get bumpy....Update your resumes who knows what changes are yet to come. Its not what you know, but who.

    Advice to ManagementAdvice

    Whats one to say , when their actions speak louder than words.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Worst company in the Automotive business EVER!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Financial Services  in  Orlando, FL
    Former Employee - Customer Financial Services in Orlando, FL

    I worked at AutoNation full-time for more than a year

    Pros

    If you have no talent but are a YES Man or a politician you will fit right in!

    Cons

    They are ONE WAY in every aspect of the term. They will cut your pay plan every other month, incorrectly calculate your compensation in their favor by "mistake". NO bonuses for a good job, but they will find ways to take money from you if there is any excuse at all. Managers with no experience are put in the highest positions that they are not qualified for degrading the level in which you are able to do your job after they are done cutting you out. The definition of micro-management. There are far too many managers, district managers, regional managers, corporate HR, corporate trainers and many other unnecessary managers to make the company top heavy so they can pressure the people who produce more than anywhere else. They constantly want you to change things but don't give you the tools or the backup to do so. Benefits are horrible, you would pay less for insurance without an employer, they contribute nothing and do not care about you in any way.

    Advice to ManagementAdvice

    Cut the amount of upper management and corporate managers, they do nothing except collect a check and look at reports. Quit trying to reinvent the wheel and trying to turn the car industry into Wal-Mart because your service and quality will reflect the same.

    No opinion of CEO
  7. 2 people found this helpful  

    Beware, very deceptive promises and misleading statements by management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Body Shop Estimator  in  Mobile, AL
    Former Employee - Body Shop Estimator in Mobile, AL

    I worked at AutoNation full-time for less than a year

    Pros

    Decent discount on a new car if you can afford one working there. It's a job, if you are desperate.

    Cons

    Horrible hours, outdated computers and tech, you can't make the money management promises you when they want you to come work for them. 7 people held my position in about 18 months. They are the Walmart of the car business, but not in a good way.

    Advice to ManagementAdvice

    Tell people the truth. Most people wont work 50 hours a week for $350. Worst job I ever had!!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    not rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Director  in  New Port Richey, FL
    Former Employee - Finance Director in New Port Richey, FL

    I worked at AutoNation full-time

    Pros

    Very large corporation with fair benefits but very shallow on people skills. Very slow to react to market change and no respect for the individual

    Cons

    . Micromanaged at all levels right down to timing hoew long it takes to answer voice mail. Only interested in numbers not people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Applicants Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician  in  Houston, TX
    Current Employee - Service Technician in Houston, TX

    I have been working at AutoNation full-time for more than 8 years

    Pros

    It's easy enough to get hired and hard to get fired unless you are completely incompetent. Even then, you may get away with it.

    Cons

    Long hours(70+hours/week)
    Favoritism runs rampant
    Impossible to get promoted based on merit, you have to know someone high up or kiss a lot of butt.

    Advice to ManagementAdvice

    Promote from within. Stop letting managers hire their friends instead of advancing the people that work the hardest for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Low quality of life with excessive work hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Fort Lauderdale, FL
    Current Employee - Sales Consultant in Fort Lauderdale, FL

    I have been working at AutoNation full-time for more than 3 years

    Pros

    Potential to grow with company

    Cons

    Very low pay plans. I was the top performer in my dealership and made the same amount of money that an average employee would make at privately owned dealerships. Expect work hours to exceed 55 hours per week and your personal life to suffer. Most long term employees are divorced and unable to manage family life. Management mostly varies by dealership, but expect to deal with managers that love yelling at their staff.

    Advice to ManagementAdvice

    Create a manageable work schedule for staff with 40 Hour weeks. Better [pay plans.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Sucked dry and cast aside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Technician
    Former Employee - Auto Technician

    I worked at AutoNation full-time for more than 10 years

    Pros

    Camaraderie among fellow technicians, feeling of belonging in the ranks; pleasant physical environment; possibility for advancement opportunities with AutoNation (only for those unaffected by politics and favoritism at individual dealership level)

    Cons

    Incompetent/inexperienced supervisors; favoritism determines hours and thus income; dedication and hard work rewarded with exploitation and diminished quality of life; constant harassment/retaliation of various types unchecked and even encouraged by management, lack of acknowledgement of competency; constant depreciation and fault-finding by supervisors threatened by confidence; low hours resulting in 12 hour days netting poverty-level paychecks

    Advice to ManagementAdvice

    Giving dedicated, long-time, highly competent employees a chance at promotion instead of placing less-qualified favored individuals would go a long way toward increasing morale, and in turn dealership profits. Enforcing HR rules would help with that. Integrity in management ranks enforced by upper-level (dealership) management would cement the loyalty of valuable employees and ensure a core staff providing top notch service while reducing turnover. It wasn't always like this but in recent years it' appears to have become the norm to minimize labor costs by deliberately causing turnover, which impacts negatively on the customer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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