AutoZone

  www.autozone.com
Work in HR? Unlock Free Profile

AutoZone Reviews

Updated Jul 18, 2014
All Employees Current Employees Only

2.7 595 reviews

53% Approve of the CEO

AutoZone Chairman, President, and CEO Bill Rhodes III

Bill Rhodes III

(358 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts(in 30 reviews)

  • Work schedule is pretty decent and the best benefit is the employee discount card(in 26 reviews)


Cons
  • long hours no appreciation no backing from upper management un real expectations for one person to fulfill(in 58 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could(in 39 reviews)

120 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The most discriminating company there is to work for.

    Manager (Former Employee) Waco, TX

    ProsI worked there for MORE than a decade and I honestly and truly can not think of a single one.......10077592

    ConsFavoritism,discrimination,low pay,poor pay raises,VERY POOR upper management,no leadership by a manager who doesn't care about anyone,other than herself.

    Advice to Senior ManagementGet out while you can.What a blessing in disguise it was when I left.Hands down,one of the very best things that EVER happened to me,was leaving!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Could have been better

    Parts Sales Representative - Customer Satisfaction (Former Employee) Meridian, ID

    ProsThe flexibility of the work schedules, most of the time

    ConsPoor management, poor pay, lack of opportunities for full-time employment and advancement, employee attendance system that is deeply flawed. Upper management that is out of touch with management/employee relations and customer/employee relations.

    Advice to Senior ManagementHire better store management, revamp the attendance system, create own model for retail success that isn't the same as or similar to wal-mart's model.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    PSM and whipping boy

    Psm (Current Employee) Terre Haute, IN

    Prospay is good, stock purchase plan

    ConsTreatment of employees. Employee is ALWAYS wrong.

    Advice to Senior Managementget out while you can!

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    PSM, Store manager, Commercial Spec

    PSM, Store Manager, Commercial Spec (Former Employee) Freeport, IL

    ProsNone only go there if you need a job to carry you over to find another. The turn over is great since employees leave so often. I've seen some resign buy texting the manager. Some went to lunch never to return.

    Cons1) none Terrible place to work. First started as a PSM. Was with in two weeks being told by the DM to learn the ropes as Store Managers Don't last long get prepared to be one. He was already undercutting the Store manager with in two weeks, In 11 months of being there he fired the Store Manager and gave me the position without any training.
    2) very very micromanaged expect as Manager too receive a call every 2 hours even on your off time at home for "numbers" Sales, the # of those small packets of grease they force on customers and checkout challenge usually fuel injector cleaner to run up the ticket price plus reward cards.
    3) store is under staffed and not enough time to finnish those tasks. Staff on slow days are told to go home early to cut payroll. Usually after staff left store would get busy and customers walk out.
    4) either you were favored by the DM and upper management which had nothing to do with job performance,
    5) AZ will never be a "big" player as the want to be in commercial as the rules change daily making commercial customers go to other places..
    6) could walk in one day and be fired for really no reason. I as store manager was called a number of time's to fire an employee just because the DM did not like that person. The employee sometime were some of my best employees. The DM would have you "setup" an employee and instruct you how to do it. Such as look like they stole money to get rid of that person.
    7) I if an opening was at the store would interview 3 people. They employee the DM would let you hire was not the best candidate but rather the lowest bidder.
    8) only way to stay with the company is to do unethical thing's.
    9) long hours as a Store Manager paid well but when your there 70-80 hours a week comes out to apx $11.50 an hour.
    10) everything is tracked. A conference call every Monday to belittle the other manager's. I was highest in most areas so my Monday Conference call's were not that bad.
    11) I had to step down to Commercial Spec, per advice of my doctor as the 3 years I was manager I aged 20 years from stress and was always very healthy started having very serious health issues caused by stress.
    12) Company want's you to think it's "your" store. It's not as it's micromanaged by the DM. The company is now under a class action suit from current and former managers for that reason.

    Advice to Senior ManagementIf you want to save payroll fire the Store managers as the DM's run the store anyway. Stop forcing customers who are ready to checkout try to sell them packets of grease, fuel injector cleaner, ask for a rewards card and plus during Christmas ask if they want to donate to a charity. The only way to make it is to fudge the number and hope loss prevention let's you alone. The only training I got from AZ was advice from other managers how to beat there system.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Worst Company Ever

    Parts Sales Manager (Former Employee) Los Angeles, CA

    Pros38 hours is full time. Indoor work. employee discount.

    ConsManagement is corrupt and terrible. Pay is just above poverty line. They care more about their stupid little policies than the greater good of the store. No room to advance unless you bend over for your supervisor and do their bidding.

    Advice to Senior ManagementBreak up the corrupt relationships between store managers and DMs

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    One let down after the next.

    Store Management (Former Employee)

    ProsSome good people, but very few.

    ConsEmpty promises, lack of district leadership, too much reverse discrimination. No trust to anyone in staffing. Bad company in SC.

    Advice to Senior ManagementWhen placing someone in training, allow them to train. Too much shuffling of employees/managers to make dms life of ease.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    you are only a number to them even after 8years

    Psm (Former Employee) Cincinnati, OH

    Prospay,knowledge & some of the customers

    Conscheck out challenge,whittjr,badgering customers to buy stupid stuff they dont need DM micromanagment and all the things you will miss with your family especally if you are in management

    Advice to Senior Managementyou need to wake up an treat good employees better and find better ways to make extra profit instead of force feeding and lying to customers like when people ring up grease packets and just put them in bag instead of asking customer that is theft but if you are one of the "Boys" it is not questioned

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Worst job ever! The reason I've gone back to school!

    Part Sales Manager (Current Employee) Ephraim, UT

    Pros20% discount. There isn't any other pro about this junk job...

    ConsToo many chiefs not enough indians. Upper management has no clue whats going on on the front lines. They want you to force the customer to buy the extra packet of lube to make your store manager and district manager bonus.

    Advice to Senior ManagementWake up and treat your employees the way you want your customers treated! A happy employee will bend over backwards for you if you pay them enough instead of the minimum wage. When they fired my manager that had been there for 27+ years and now they wonder why their sales aren't where they use to be. This company is a joke don't work for them.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    That place sucks

    Order Puller (Former Employee) Jacksonville, FL

    ProsLearn about parts and customer service

    ConsHorrible hours,low pay, little benifts, poor management throughout the orginizaion, accused of stealing every time money or parts are handled, district managers using psm's to fill store manager positions without pay or beniftis, no job securty, no trust between mgt and employees, the list goes on and on. I have no clue how this is a fortune 400 comany.

    Advice to Senior ManagementHire real managers, just because someone holds a poisiton for a period of time doesn't mean they deserve a promotion.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    AutoZone cut my hours down to 4. I get paid every 2 weeks. Who can live on this?

    North Central Louisiana AutoZone-r (Current Employee)

    ProsClean, air conditioned stores. Nice, if you have competent management who is there to actually work, not just to delegate tasks then leave after showing up for two hours.

    ConsHires untrained managers. Keeps them when they refuse to work. Removed district managers are bumped down to manager and frequently bully employees over working hours. Workers promised full time employment are never promoted to full time. If this isn't illegal, it should be.

    Advice to Senior ManagementManagers are salaried, and they are supposed to close three nights a week. At the store where I work, the manager rarely shows up. When she does, it's for 2 to 4 hours, then she makes up an excuse to leave early. This has been going on for months, in fact, ever since she hired in. The district manager typically writes the schedule for her, but when she does write the schedule she uses it to bully the other employees. When the DM schedules her to work the weekends, she never intends to work those hours. She always approaches the other workers, "Hey, do you want to make a few extra hours?" It is always for weekends and nights. Never for regular week hours. Only the hours she herself does not want to work. If you say you aren't available when she wants to cut out, she will modify the schedule so you have only two to four hours a week for the following pay schedule. No one can live on those hours. No one. And corporate has turned a blind eye to it. The district manager is allowing it. I've asked for a transfer to another store, and so far my requests have been flatly ignored. I was promised a full time position, and $11 an hour when I hired on. They brought me in at $9 an hour, and my part time hours have been cut to the point that I'd be making more on unemployment. If you don't earn enough hours, you're not even kept on the system as an employee. The current manager has not worked a full schedule since she hired on in late April, and she has stopped allowing all employees to use the computer to schedule requested days off in advance. Why? Because it inconveniences her when she wants to take off in the middle of the day. Corporate needs to get a strong handle on it's management. As soon as I find another job, I will be leaving this company for good.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for AutoZone? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.