AutoZone Reviews

Updated March 24, 2015
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3.0
236 Reviews
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
453 Ratings

236 Employee Reviews

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  1. Too bad they cant get out of their own way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at AutoZone full-time (more than 3 years)

    Pros

    This job is a lot of fun. Great co-workers. Great customers

    Cons

    District managers are stifling growth due to poor decisions.

    Advice to ManagementAdvice

    Dear Upper Management, Your first customer is your employees, your shorting yourself. It will come back to bite you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. It has its ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Kenosha, WI
    Current Employee - Customer Service Representative in Kenosha, WI

    I have been working at AutoZone

    Pros

    The biggest pro is the flexibility. They are helpful in getting you the time off you need. I will say though it depends on your managers. See con's.
    I am in a store that a majority of the people have been there 3+ years. This is not common. For our store we are like a family.
    The employee discount is nice and every quarter they do an additional discount weekend.

    Cons

    My biggest con is the higher management. Depending on who it is can be awful. Two stores close to mine has huge turn over rates because the managers are terrible.
    They don't get rid of people or demote people that they should.
    I was lied to for months. I was promised a promotion that I never got.

    Advice to ManagementAdvice

    Be honest with your employees. Promote those that deserve it. You worry about our numbers Witt and coc. Give some kind if compensation for selling them. Most of the people I know work just hard enough to not get fired. Give them a reason to want to succeed.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Parts Manager

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Help you learn about cars, great benefits

    Cons

    Hours are not guaranteed, ok for part-time, work is not hard but you work hard for the little pay.

    Advice to ManagementAdvice

    Stop hiring so many new people and pay the employees you have.

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  5. fun place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR) in Dallas, TX
    Former Employee - Customer Service Representative (CSR) in Dallas, TX

    I worked at AutoZone

    Pros

    discount, meet new people and make new friends

    Cons

    little pay and not enough hours

    Advice to ManagementAdvice

    get rid of "wittdtjr"

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. good chance to gain experience in car knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Times Sales in Mira Loma, CA
    Current Employee - Part Times Sales in Mira Loma, CA

    I have been working at AutoZone part-time (more than a year)

    Pros

    good chance to gain customer service experience
    gain knowledge of cars

    Cons

    could pay more
    hard to advance/transfer

    Advice to ManagementAdvice

    increase pay rate
    help employees advance

    Recommends
    Positive Outlook
    Approves of CEO
  7. Good stopgap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone

    Pros

    It's steady work and if you do your job and keep your head down you won't have too many problems.

    Cons

    You can't really have a second job. Your schedule has to remain open to accommodate your AZ schedule, which you will be told in so many words takes precedent over any of your other obligations. If you don't mind this then there is no problem. The pay even for managerial positions however isn't really high enough to justify this monopoly on your private life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Cust serv/comm driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Delivery Driver in El Mirage, AZ
    Current Employee - Sales Associate/Delivery Driver in El Mirage, AZ

    I have been working at AutoZone

    Pros

    Great Enviroment
    Lots of access to the auto world

    Cons

    Work you like a dog for little pay
    I have been a business owner and have a degree and only make 8.96hr

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Start up job, not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Sales Representative in Tampa, FL
    Former Employee - Commercial Sales Representative in Tampa, FL

    I worked at AutoZone

    Pros

    There is the ability to move up with hard work and many years of dedication, but you will need lots of patience.

    Cons

    Base pay is pretty low. Don't get your hopes up.

    Advice to ManagementAdvice

    Be more honest and upfront with your employees. Honesty goes a long way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Soured me to the company overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone

    Pros

    Some good employees, and some good customers.

    Cons

    Company puts people whom have stolen from them in positions of management.

    Advice to ManagementAdvice

    Get rid of the DM for the Alexandria area, and any manager he put in those positions. They were not properly trained and do not have the proper background to be in management.

    Doesn't Recommend
    Neutral Outlook
  11. Great customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    People you wk with, and some of the customers are awesome

    Cons

    Upper management don't seem to care much for the guys at the store level

    Advice to ManagementAdvice

    Put yourself in the shoes of your redshirts and PSM's. These are the guys that keep your store going

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